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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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392 results found

  1. When you export inventory to edit via Excel, you cannot delete Items/Categories/Modifiers/Labels and have that information delete when you import it back into Clover. This takes a significant amount of time to go through via the dashboard and delete everything here instead

    12 votes

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  2. I would like clover to have an option for the system to allow that a customer or note be required before an order can be saved.

    11 votes

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  3. Merchant would like to have options in item cost to adjust cost as it changes without impacting previous sales at the previous cost. Merchant would like to be able to track margins

    11 votes

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  4. Merchant would like for the quantity limit amount to be more than the existing 999 that we have currently. All of the orders are calculated via pounds and he would like to be able to key that type of information in for the quantity.

    11 votes

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  5. Merechant is seeking a feature enhancement that will allow him to efficiently add items to the already pending/open bar

    11 votes

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  6. It would be great to have fields added to the clover excel import sheet that can express the relationships between items with variants.

    Currently, if "Items with Variants" are added to an inventory, that inventory cannot be exported and then re-imported back during an inventory audit process. The "items with variant" relationship between multiple items cannot be expressed with the current Excel import model.

    11 votes

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  7. I would like to be able to still use the old Inventory layout. the new layout is not as fluid when entering in new items, searching for items, or sorting the inventory.

    10 votes

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  8. This should be an good idea for restaurants and coffee shops when they are hooking up to most of rewards app that need the sizes as an Item instead of a modifier.

    10 votes

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  9. we do a lot of custom orders that require a deposit. then have customers come and add more stuff to the order and we can not add anything else to the order once a payment has been processed. we have to make an additional order for the same customer. then bill them out on multiple invoices. i need to add items after a partial payment has been received to eliminate the customer having to swipe his CC multiple times for different orders on the same job.

    10 votes

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  10. Merchant would like a feature that will calculate how much he has regarding the amount in cost for inventory.

    10 votes

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  11. I will be taking orders for pickup the following day so this may cause major mis communication problems for my customers and I. The other solution is for the ability to edit the text messages guests receive after placing an order.

    10 votes

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  12. Merchant requesting a way to sort inventory categories and modifiers alphabetically. IN addition merchant is requesting
    when adding an item and then added to the category , the category is then added to the bottom of the list when adding the next item. IT would be
    more convenient if that category were added to the top of the list instead of the bottom.

    10 votes

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  13. PLEASE allow to exchange items for other items with a different value. It makes little to no sense why this is not doable, especially in a retail setting. Makes the checkout process much more timely which in turn hurts flow through our shop.

    10 votes

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  14. This setting allows you to sort items on the kitchen order ticket or KDI in your preferred order such as prep time regardless of input order

    10 votes

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  15. Ability to add modifier with a negative amount. This can be used in instances when the modifier decreases the price of the item.
    Example Item has a retail price listed as $80, the modifier would be a wholesale discount -$10.

    9 votes

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  16. Having a lot of experience with the other major POS providers in the market, I am very surprised that Clover does not have a better inventory management system. Virtually all of Clover's direct competitors offer this essential service. Currently, all third party apps are clunky and create more confusion than help.

    I believe Clover should specifically have the ability to:

    1.) Set low inventory thresholds and reorder quantities. (dynamic thresholds would be best to accommodate business's with changing seasonal sales)
    2.) Ability to assign each product to a corresponding vendor
    3.) Ability to create purchase orders for inventory below the…

    9 votes

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  17. Just need to stop people from being able to order items that reach 0 in inventory.

    9 votes

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  18. Once stock has been added to an item it should automatically decrease when sold in store or online.

    9 votes

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  19. I've had multiple clients set up with multiple stations at a counterpay restaurant where they set up automatic order number generation with a rollover at 100. However, often times when a device is accesses, a new orders is entered quicker than the device can sync to the cloud and pick up the order# sequence... and thus duplicate order numbers are commonly sent to the kitchen. It would be great if this auto-order # feature could have a sequence independent for each device and just send a unique 1 or 2 digit prefix for each device. This is a real issue…

    9 votes

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  20. Allow for default modifiers!!!

    9 votes

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