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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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151 results found

  1. I see that GrubHub has been fully integrated to sync with Clover. When will Doordash be integrated?

    2 votes

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  2. 2 votes

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  3. There should be an “Order Type” option for online orders to “Pickup at Drive Thru Window”. Customers ordering for pickup at the window are confused with the limited options because they don’t want “in-store” or “curb-side” pickup which are the only options available now.

    2 votes

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  4. I LOVE that we have the ability to attach images of items to clover inventory for online ordering now... however the minimum size requirement for the images is set to 1600 x 1200 pixels which seems way too large for a minimum requirement. I'm assuming this was a mistake and just wanted to point it out for adjustment.

    2 votes

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  5. As a 3rd party developer, I want to control the time and date when a scheduled order reaches as a notification to the clover device and manage printing the order receipt to the kitchen at a given time so that the scheduled order is served

    2 votes

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  6. What happened? Shutting off Online Ordering from a Clover device went away with no notification. Now it has to be done from the dashboard.
    Not all Business owners are onsite and most don't want their staff to have access to the dashboard. This ability needs to be returned to the setup app.
    When important changes are made without notification to the Sales Team it impacts our credibility and is down right disrespectfull to the BC.

    2 votes

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  7. Client would like to be able to have the option to modify a separate Order receipt for online ordering. E.G: would be to be able to remove stuff like the customers email on the Colo receipt and only keep the necessary stuff to make the order like the name of the customer and where it's going to be sent, and maybe the phone # of the customer they would also like to make the receipt smaller only for online orders, they would also like to make only the date smaller on the receipt to save paper

    2 votes

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  8. would like be able to select a modifier multiple times on colo and also an option for partial pound.

    2 votes

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  9. Merchant is requesting clover creates their own platform for ecommerce to better produce SKU numbers for inventory.

    2 votes

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  10. For the Clover Subscription "Growth Retail" we need the option to include delivery so products can be shipped to the customer's location instead being picked up at the location. Similar to xxxxx eCommerce delivery.

    1 vote

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  11. I am needing to be able to turn the printer option off when each order comes through online. I don't need each order printed since to me that is a waste of paper and for my business we look each order up in our system. We don't need the paper version printed. (i'm not a restaurant)

    Also, I don't need to allow customers to schedule a pickup time/day. Is there a way to hide that feature or turn it off?

    1 vote

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  12. Clover Online Ordering needs its own tip suggestion control. Currently, it follows the tip settings for in-store Station. Many businesses would like the ability to set different tip suggestions or even turn off tipping for pickup orders.

    1 vote

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  13. Currently when increasing pricing for different menus it only increases the items and not the modifiers, please add that all pricing levels updates

    1 vote

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  14. 1 vote

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  15. Until around mid-April 2024, it was possible to view a tips breakdown in the Employee Sales report on the Clover POS devices. The total tip amount for each employee was broken down into "DoorDash Dasher tips" and "Employee tips". "DoorDash Dasher tips" are tips left by customers for online orders delivered through DoorDash Drive, while "Employee tips" are tips actually received by the employee for dine-in orders. It is no longer possible to view this information on the Clover device itself, and accessing the Dashboard is now the only way to view the tips breakdown. I am not sure why…

    1 vote

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  16. Customers click onto our website will see our logo & branding, then to order > click onto "Order Online" that directs to Clover platform which immediately turns into green. There is no customisation for us other than adding our own logo. We should be able to customise our own brand colour on those banners. It should NOT be difficult to fix. Not Clover green. Clover shouldn't be promoting itself at our cost!!!!

    1 vote

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  17. Please fix online ordering. The text bleeds out of the text container.

    For items with long descriptions the text bleeds outside the box and looks really bad. Multiple accounts all with the same issues.

    1 vote

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  18. Wants to be able to allow customers to choose as many of the same modifiers on the online platform without having to start a new order

    1 vote

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  19. Wants to be able to add a time frame for items to be available on the online integration

    1 vote

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  20. Will there eventually be a way to pre approve an online order (Accept/Decline)?

    1 vote

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