125 results found
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Customer on line order ready notification
Merchant should be able to notify customers via text when order is ready for pick up.
41 votes -
Clover online ordering allow certain items to be ordered at a specific times
Have a setting on the Clover online order to assign items/category availability.
For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.37 votes -
An option to add pictures to Clover Online Ordering
Our customers have continuously requested an option to add pictures to the online ordering so they know what they're ordering, such as Uber Eats, Grubhub and so on.
23 votes -
Apply discounts on COLO
Merchant would like a way to apply discounts to COLO orders the way they can on the device. The merchant has a promotion running that they can use on the device but online orders have no way of taking advantage of the discount
21 votes -
Allow Rewards to be redeemed through Online Order
Allow Rewards to be REDEEMED through Online Order.
20 votes -
Stock Tracking on Online Ordering
Have the stock tracking and limitation for Online Ordering, therefore if an item it out of stock it will hide on the online ordering to prevent customers from selecting that order.
19 votes -
Gift cards should be applicable for online orders
Currently gift cards can only be used in person. There is no option to use digital gift cards online. We are curbside only right now so customers cannot use gift cards. Customers should be able to input digital gift cards online.
16 votes -
Ability to integrate a shopping cart AND integration with WIX
I process for a growing franchise called Outer Banks Boil Company. We need the ability to INTEGRATE into a WIX website where a customer has the option to "purchase" an item with the option to pay in-store, and leave a tip online. This new integration with WIX should allow complete branding including customization with logos etc, ability to purchase online and the order is received and printed in-store by a Clover POS.
15 votes -
Merchant would like to see Service Charge added to COLO
Merchant would like the ability to add a service charge on COLO.
15 votes -
Change big green Clover banner - it's too big, and too green
The focus of a customer's online ordering page shouldn't be Clover's own branding and color scheme (imo). The Top banner has CLOVER with a giant GREEN banner. Green is NOT a good color for restaurants, and again, the focus should be on the customer brand/logo and the Clover name should have a reduced profile. It's about the customer. Make the BG color white, the Clover text black/neutral. This is small change but I think it's emotionally impactful for new merchants who see this page for the first time. The look, feel, and emotional resonance of our OLO, is falling short…
14 votes -
Look and Feel Customization
It would be great if it would let us customize the look and feel of the web ordering page to some extent.
- Company logo
- Colors (background, text, etc..)
- Fonts (font-family, font-size)
It would also be great if you could add some ready-to-use cook-looking skins.
14 votes -
Scheduled Orders - Extra Time for Large Orders
When using the scheduled order feature, create a threshold with an extra prep time buffer or alert for larger orders. Concern is that with the order ahead functionality, restaurant may not see the large order in advance to adequately prepare and/or disrupt the day's production line.
13 votes -
Please give us the deliver option in The Ordering App for online ordering
Please give us the deliver option in The Ordering App for online ordering
13 votes -
Custom Online Ordering Message when closed
Merchant would like to have a custom Online Ordering message to present to customers when outside hours of business
12 votes -
The must have's of online ordering post COVID-19
COVID changed our lives.
Clover it's a request to add the following features to help us survive.
1. Ability to modify or add prep time while confirming the order
2. Text communication with customer regarding accepting and order ready for pick up
3. Direct partnership for delivery with Doordash or Uber
4. Use Uber for reference their system is very good, don't need delivery tracking.
5. Online pool max for not accepting more than what we can handle.11 votes -
discounts for clover online
Merchants are requesting an option to apply discounts on the clover online when they receive clover orders online
11 votes -
Use Clover Gift Cards on COLO
Merchant would like to be able to use gift cards on COLO where customers can buy the cards.
11 votes -
ONLINE ORDERING TIME FRAMES
Can you please allow us to set online service hours for any time, i.e. 11:59 pm, since the system will not accept 12:00am or beyond because it is on a different day. It would be convenient to be able to change the day, i.e. operating from Wednesday 9:00 pm to Thursday 1:30 am.
10 votes -
Online ordering message
Receiving a text or some sort of audible from the clover when receiving an online ordering.
10 votes -
In-store Pickup online ordering
is there anyway we can disable In-store Pickup and only set for
Curbside Pickup when using the online ordering app9 votes
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