150 results found
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Keep items in correct sequence for past orders
When making online orders (as a customer), order items get saved to the history. But the order changes. An example - from a local taqueria:
- Bean and cheese burrito
- Add guacamole
- No salsa fresca
- Bean and rice burrito
- Add guacamole
- No salsa fresca
- Carne Asada Burrito
- Add guacamolebecomes
- Bean and cheese burrito
- Add guacamole x3
- No salsa fresca x2
- Bean and rice burrito
- Carne asada burrito
This makes it impossible to simply reorder. It would be helpful if the items stayed the way they were ordered. (I do appreciate them being…
3 votes -
Clover Dining table size is not allowing employee names to show unless you make the table very big
Merchant is requesting the old update for clover dining because the employees are ot seeing their name on the tables , when merchant make the table bigger we can see the employee name but because merchant have a big restaurant and a lot of tables we are not able to keep all the tables at a big size .
please allow the employee name to show on smaller table sizes like it use to3 votes -
PICKUP LOCATION SPECIFICATION
We operate a Foodtruck at multiple locations. When customers are scheduling orders for a particular day and time, there needs to be a dropdown that allows them to select a location for picking up their food. Currently, the system defaults to "In-Store Pickup" and that confuses customers because our "Home Business" location is not where we serve from.
3 votes -
Add Order Numbers to COLO for pickup
Adding order numbers to COLO would make it easier for customers to pick up their orders rather than searching by name.
3 votes -
COLO - Operational Hours
COLO - merchant operates from 11:30pm to 3:30am, COLO doesnt allow the merchant to set the end time for 3:30am, a message appears saying
"End time cannot be earlier than start time", can something be implemented where merchants have total control of the operational hours at this time changing the hours for the time frame could be the a workaround but that creating an extra tasks for the merchant at the end of the day3 votes -
Enable color for Business Logos on COLO
Merchant would like to be able to change the colors on the business logo that appears on the Clover Online Ordering. At this time all logos for Clover Online Ordering show as grey.
3 votes -
COLO - Quantities for Modifiers
Merchant would like the ability to enter quantities for the modifiers, at this time the option is only available for items
3 votes -
online menu
should be able to increase prices on everything including group modifiers and not just on items,
also be able to duplicate online menue across locations2 votes -
Support International Phone Numbers on Clover Online Ordering
Currently, customers with international phone numbers cannot pay for their order when checking out in Clover Online Ordering. This is especially frustrating when you use the Clover Dining Table QR Codes. They put in their order, get all the way to end to pay, and it stops them, and they have to repeat entire order to a person. Please support international phone numbers for Clover Online Ordering or give us the ability to NOT require phone numbers.
2 votes -
online ordering feature a better user experience layout option vs scrolling. Add a collapse feature to speed up the selection process.
Online Ordering should have a collapse layout or some other layout options for a more intuitive end-user (customer) experience. if you look 1 of my siteshttps://paradisesmoothiejuicebar.com/mableton-order-online customers select smoothie then Berry White (ex.) they have to scroll vs there being a collapsed or tabbed option they can see more and make the ordering process more intuitive and less friction. As a developer I have to program in usability that make the experience even more challenging. Please advise?
2 votes -
online tip option
Currently the tip Name for online ordering is the Merchants name. As you may know legally the owner can not take the tips for themselves. So for the tips left on the online ordering, it should have an option to change the name to the employee or host that is taking care of the In store pickup not the owners name. Please add the option to change the name for online ordering tips.
2 votes -
Ability to Adjust Delivery Specific Hours
There should be a separate option from online hours. Delivery hours should be different than clover website pickup hours.
2 votes -
online ordering
Merchant needs the capability to change the server who is handling the online orders so that he can give that server the tips.
2 votes -
COLO: Notification should have a ringtone to be notified
We should get a ringtone when a COLO order comes up, that way in case we're not nearby the device, we can see when an Online Order is processed.
2 votes -
Online ordering pickup
Ability to have online ordering open but restrict pickup windows to different days (Toast has this).
Example scenario: We are a BBQ restaurant that is open 4 days a week and we sell out. We want to give customers the option to pre-order at any time and schedule pick-up the following week. "Order by Sunday at mid-night and pickup next week Thursday - Sunday"
2 votes -
set online ordering purchase limitations
set purchase limitations on online ordering in order to prevent catering orders being expected within an hour
2 votes -
Clover online ordering / gift card tender type
Customers buy Clover gift cards and would like the ability to order online and use that tender type. if that is not an option can business owners have the ability to accept online orders and have the option to pay at the store when they pick up
2 votesHello,
This will be available in a future release to the Ecomm API.
Are you interested in being able to redeem gift cards with Clover Web Ordering?
Thanks,
Clover Product
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Special Instructions - Order with Google
Special instructions do not appear for online orders placed through Order with Google.
2 votes -
apple pay to work in clover online orders for Omaha accounts
for Omaha accounts to have the availability to pay with apple pay.
2 votes -
Editing COLO transactions
When an online order comes in with a note that says "extra bacon" instead of being added as a modifier that adds price in the transaction, merchants would like to have the option of editing or adding (items, modifiers) to the same transaction, in order to obtain and charge the real price.
2 votes
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