150 results found
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online menu
should be able to increase prices on everything including group modifiers and not just on items,
also be able to duplicate online menue across locations2 votes -
Reattempt to print online orders that didn't get sent to the printer
Sometimes due to whatever reason, a few customer's online order will not get sent to the printer and Clover will send an email notification. It would be best if the order is attempted to be resent to the printer to prevent any misunderstanding or inconvenience. Not all merchants have access to their email to check for missing orders so just an email notification is not the best solution.
3 votes -
Multi-Menu Price Increase
Currently when increasing pricing for different menus it only increases the items and not the modifiers, please add that all pricing levels updates
1 vote -
Support International Phone Numbers on Clover Online Ordering
Currently, customers with international phone numbers cannot pay for their order when checking out in Clover Online Ordering. This is especially frustrating when you use the Clover Dining Table QR Codes. They put in their order, get all the way to end to pay, and it stops them, and they have to repeat entire order to a person. Please support international phone numbers for Clover Online Ordering or give us the ability to NOT require phone numbers.
2 votes -
Kiosk Items and pricing should not be grouped with Online
I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to…
1 vote -
I switched to you with the promise that my BentoBox website will work seamlessly.; it has with 1 glaring omission. The ability to mark an or
A button on the orders screen to mark an o line order ready for pickup
1 vote -
online ordering
Merchants should be able to set a specific time or days for the items to be shown on the online menu.
EX: when they are creating the item the system should ask them which days and time you would like the items to show on the online menu and the option to change if the merchant would like to.
1 vote -
DoorDash Dasher Tips in Employee Sales Report
Until around mid-April 2024, it was possible to view a tips breakdown in the Employee Sales report on the Clover POS devices. The total tip amount for each employee was broken down into "DoorDash Dasher tips" and "Employee tips". "DoorDash Dasher tips" are tips left by customers for online orders delivered through DoorDash Drive, while "Employee tips" are tips actually received by the employee for dine-in orders. It is no longer possible to view this information on the Clover device itself, and accessing the Dashboard is now the only way to view the tips breakdown. I am not sure why…
1 vote -
online order
Customers click onto our website will see our logo & branding, then to order > click onto "Order Online" that directs to Clover platform which immediately turns into green. There is no customisation for us other than adding our own logo. We should be able to customise our own brand colour on those banners. It should NOT be difficult to fix. Not Clover green. Clover shouldn't be promoting itself at our cost!!!!
1 vote -
Fix Online Ordering
Please fix online ordering. The text bleeds out of the text container.
For items with long descriptions the text bleeds outside the box and looks really bad. Multiple accounts all with the same issues.
1 vote -
Online integration
Wants to be able to allow customers to choose as many of the same modifiers on the online platform without having to start a new order
1 vote -
Clove integration
Wants to be able to add a time frame for items to be available on the online integration
1 vote -
Remove "ASAP (in 20 mins)" order option from Online Order
From the Clover online order platform, when items added to cart and check out them, there are picking up time option which says 'For When?' and 2 scroll down options which are 'ASAP (in 20 mins)' and 'Schedule an order'.
I want to keep only 'Schedule and order' one. My business don't take same day order so I don't want customer select 'ASAP (in 20 mins)' option so I want to remove this option so people don't select it.
But when I talk a customer service staff, he said removing the 'ASAP' options is not possible and I just don't…
1 vote -
Address
From the register icon, if you choose delivery the prompt for address and telephone number should automatically pop up. There is never a time that you will choose delivery and not need the address. For restaurants that have younger employees-if they forget to ask for address information it creates big problems to retrieve that information.
1 vote -
online ordering feature a better user experience layout option vs scrolling. Add a collapse feature to speed up the selection process.
Online Ordering should have a collapse layout or some other layout options for a more intuitive end-user (customer) experience. if you look 1 of my siteshttps://paradisesmoothiejuicebar.com/mableton-order-online customers select smoothie then Berry White (ex.) they have to scroll vs there being a collapsed or tabbed option they can see more and make the ordering process more intuitive and less friction. As a developer I have to program in usability that make the experience even more challenging. Please advise?
2 votes -
Customize Online Ordering Page
My website uses Clover for online ordering. It would be very helpful to add customization in terms of pictures, logos, etc. to that specific page to make it more unique to each website owner. If there's any possible way for this to happen, please let me know as I would like make my ordering page more lively or at least have my logo set up on there
3 votes -
Menu update takes longer time like several hours
Our POS Clover is integrated with GrubHub & Doordash. Any menu updates we do gets instantly updated in Doordash but it takes several hours to update in GrubHub system. This creates confusion among Customers on seeing different menu in different online ordering services. Also in the case of removing an item during business hours, customer can still select that item and place an order from GrubHub, but the order end up getting canceled because in POS the item is removed but GrubHub it is still showing up. Please help to make the integration consistent among different delivery service providers to…
1 vote -
notify customer when order is ready
Hi, we are using clover online ordering app. Right now, there is not any functionality where we can click once order is ready to notify customer. You guys are already using similar kind of functionality to text customer receipt. Just put another button where it should say your order is ready. Thanks.
7 votes -
Option to Delete Cancelled Online Orders
Currently, if a customer goes to Clover online ordering and cancels the order, the $0.00 order ticket will stuck in the order app and cannot be deleted, which is cluttering the list. Please add an option to delete or archive these cancelled orders from the orders app.
4 votes -
GrubHub/Doordash/UberEats Menu Pricing
With the direct integration to Clover for Grubhub, Doordash, UberEats, the menu on these third party platforms will be cleared and replaced with their Clover Menu... specifically the items enabled for Clover Online Ordering. This means that their in order to use this integration, a merchant would have to list the same prices as their direct online ordering page. Most merchants have their own online ordering page populated with lower prices than the ones on third party platforms in order to protect their bottom line. Can we build in a mechanism that allows for a percentage price increase before the…
15 votes
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