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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


Reporting Functions

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How can Clover help merchants view and analyze reports? What features should be added to Clover’s software to improve analytics?

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405 results found

  1. Default Reporting Options - Month and Week

    1. Last Month. Instead of pulling the last 30 days, it would be ideal if, as a pre-set report not requiring choosing start and end dates, Clover could pull a preset report for the immediately prior month. It would be a more complicated yet better idea if all previous months could be chosen as options without needing to choose start and end dates.
    2. Last Week. This report would require an enhancement to allow the merchant to define their business week start day. We do something similar now in letting a merchant define what time of day to begin Clover reporting. Allowing…
    16 votes

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    Under Review  ·  2 comments  ·  Reporting Functionality  ·  Admin →
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  2. Reporting app - Issues with coding on the mobile version

    The Reporting app has a section called Payments by Card Type. This sections has 4 colums : Payments, Tips, Service Charges and Total.

    When viewing the reporting app from the Mobile Version of the Clover dashboard, the Card Type section lists these 4 colums as Payments, Refunds, Manual Refunds and Net Total.

    So merchant who are on the Mobile site think that refunds are bring issues when in reality those are the tips and service charges collected.

    Resolution: Change the lable of these to sections on the Mobile version to match the regular computer version of the Clover Web Dashboard.

    2 votes

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    Under Review  ·  1 comment  ·  Reporting Functionality  ·  Admin →
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  3. Ability to print a detailed tips report from the Tips app

    The tips app provides information that some customers would like to be able to print a hard copy for end of day settlement.

    30 votes

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    0 comments  ·  Reporting Tips, Taxes, and Service Charges  ·  Admin →
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  4. Waiter Net Sales Reports

    Net sales reports for individual waiters - not gross, not with tax and tip.

    32 votes

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    Planned  ·  2 comments  ·  Inventory/Orders/Customer/Sales Reporting  ·  Admin →
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  5. Customizable Sales Report Layout

    Some merchants would like to change or adjust the format of the sales report provided by the reporting app. In some instances merchants just need the overall amount for the day broken down in cash & credit cards.

    46 votes

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    Back Log  ·  4 comments  ·  Inventory/Orders/Customer/Sales Reporting  ·  Admin →
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