279 results found
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There needs to be a function in the system to select why an item is being deleted or voided.
Businesses especially restaurants need to be able to track why an employee is deleting or voiding an item. Clover does not have this feature and almost every other POS provider has this option. It is critical.
2 votes -
Option for employees to see their cash report for their shift without the system giving them the full total for all employees
The clover devices does not have away for the merchants to see cash totals for each employee. The cash total is showing for all employees. The clover device need a way to show tender types for each employees and not just for the full day.
I confirmed that on the dashboard we have away to see the tender types by employees but the merchant need away to see that same information on the device per employee.3 votes -
Server Reports Should have option to print revenue class sales by employee
Sometimes servers need to tip out bartenders based on bar sales. On the Server's report it should give an option to have the server's sales by revenue class show up so they can tip the bar appropriately.
2 votes -
Total gift card liability balance at a customizable date.
We need to be able to reconcile gift card liability at year-end without downloading the whole database exactly at cob on 12/31.
2 votes -
Customer Name, Amount and Invoice Payment number listed on transaction summary
Would like to see customer name, transaction amount, Reference or invoice number and last 4 of card number listed on the transaction summary report. Similar to what I had with payeezy/First Data. It was a streamlined summary of activity for a given day that was very useful.
1 vote -
Reports by Employee needs to also show the cash taken by that employee
Reports by Employee needs to also show the cash taken by that employee
1 vote -
Daily Sales Report
Daily sales report that at the end of the day is generated and automatically send an email on file with summary information, including Gross Sales, Net Sales, Tax, Credit Card and cash (amount collected) So far, the only option is closeout report but it does not have the whole picture of the company daily sales activity.
1 vote -
Print the date on the closeout report
Closeout App: when the batch report is printed on the device, it does not include the date & merchants must write this down manually on the printed report. Please print the date.
1 vote -
Cash Vs. Card needed on Employee Reporting for Managers
Clover Dining, need ability at end of night on Employee Reporting for managers to see not just totals, but Cash Vs. Card Totals so Managers know how much $$ to collect from their servers. This is only available in steps on the Dashboard and there needs to be a quick way to accomplish this on the device.
3 votes -
Merchants should be able to track cost of goods (COGs) for items sold as modifiers.
Merchants should be able to track cost of goods (COGs) for items sold as modifiers.
6 votes -
Detailed batch report printable
Please create a printable detailed batch report that shows the batch total and a list of all transactions (sales and refunds). Maybe you can add that to the "Closeout" screen so I can click on the batch "details" link and print the report. Thank you,
3 votes -
Allowing the system with Minis to provide a printed receipt for off premises customers to leave tip
I have 2 systems that have the mini screen. When I take orders on the phone for deliveries and payments on the phone. The systems ask for the customer to choose their tip amount on the mini screen. However the customer isn't in the store. The option pops up for us to skip that part. Then the order and payment is closed out and my servers and delivery drivers can't collect a tip on the receipt. I dont want to have to keep going into setup and keep moving the toggle from tip on printed receipt or on screen. So…
1 vote -
Add the ability to see statistics of how my business performe hourly in a bigger range
I was trying to do it and is not possible it just shows me how my business performed hourly in one day at a time if I want to see like the last 6 months, for example, to see what hours are more profitable to make decisions I cant do that.
6 votes -
Cost as a percent of price on variable items
We are partially consignment and would love to have a percent of retail price as cost of item when using variable price. This would show our true cost of the consigned item on sales reports.
1 vote -
Report based off of Clover Dining Sections
Merchants would like the ability to have a report that breaks up sales based off of sections in the Clover Dining app. They hope is that restaurants can tell which dining areas are the busiest.
1 vote -
time of sales
I would like a report that shows how much money was taken in and how many items were sold by hour. Should I open at 11 or 12? How much did I sell that hour in the past. Should I close at 6pm on Sundays or stay open till 9? Do I need to bring in another employee for a certain time period?
1 vote -
Reporting App (Taxes)
The client owns a convenience store and would like his Fuel Tax totals separated from the overall total for Taxes as it would make it easier to compare inside/outside sales.
1 vote -
Reporting (Filters)
When viewing reports from the device with filters set to categories / all categories the client would like to see the category name and the totals only, not a breakdown of the items within that category. It would also help save more receipt paper
1 vote -
Cash totals by employee
Line item cash total in reporting on the stations. Just like credit cards and tip totals.
1 vote -
Batch Report to Include Transactions
Merchants have discrepancies between what the Closeout App cites as the batch total versus what they receive in their Deposit. To reconcile, we need to pull a batch report that clearly cites what transactions were funded in each batch. Clientline used to provide this report, but recent changes on that portal make this an even more urgent need on the Clover platform
1 vote
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