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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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342 results found

  1. Tip Pooling-let's try this again since client's ask for it weekly...
    Client's want this as a NATIVE reporting feature from Clover. They want it as part of the system they are already paying for, not a 3rd party app that costs them $100 a month. Can someone please look at TipHaus and bring it "in house" with Clover?
    This is critical if we are going to be in the food and beverage space.

    23 votes

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  2. Currently the only option to separate device SN is by choosing "this device" on sales overview screen.

    1 vote

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  3. Not sure if this is the case for users that export data to Quickbooks through the Clover app, but as a user that introduces deposits manually in QB it would be very helpful to click on tender type and see how many retail items were sold during a specific time period that were cash transactions and that were credit card transactions. Also the daily batches should have a breakdown of retail items sold and the surcharge amount.

    1 vote

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  4. It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.

    1 vote

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  5. WE NEED TO BE ABLE TO SORT THE TRANSACTION BY PAYMENT DATE AND TIME. THEY CURRENTLY ONLY SORT BY DATE AND IT DOES NOT SORT BY TIME.

    1 vote

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  6. CLOVER BATCH TOTALS SHOWING SURCHARGES FOR 2% CREDIT CARD FEES SO WE KNOW WHAT WAS A SURCHARGE AND WHAT AMOUNT WASN'T WITHOUT HAVING TO ADD ALL THE RECEIPTS.

    1 vote

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  7. Ability to run a comparative report of servers to be able to measure detailed sales performance of each server:

    number of guests
    selectable date range
    sold entrees (count and gross dollars)
    sold appetizers
    sold liquor
    sold desserts
    display/filter on day of week
    display/filter on order entry time

    1 vote

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  8. CLOVER INTEGRATION WITH UBER EATS

    Multiple selections
    Can customers select the options more than once?

    UBER EATS OFFERS THE OPTION TO CUSTOMIZE THE RULES OVER THE CHOICE OF AN EXTRA ITEM, BUT CLOVER DOES NOT.

    THIS MEANS THAT MY CLIENTS CANNOT SELECT MORE THAN 1 TIME AN EXTRA. IT ONLY WORKS IF I ENTER EVERYDAY AT EATS MERCHANT AND ACTIVATE THE OPTION OF "How many times can customers select any single option?"

    THIS HAS TO BE FIXED. TKS

    1 vote

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  9. When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each sale posted to the particular client and it also should include the item ordered

    1 vote

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  10. The terminal allows you to view open order or partially paid orders but not at the same time. You should be able to check off in the filters which items you would like to see.

    1 vote

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  11. When adding a customized item or tax- allow the total amount to show on the reporting so that the totals match up. the transactions are not matching with the batch totals. Having a more detailed reporting system will help with itemized, detailed individualized line items showing the exact amount including taxes and additional fees

    1 vote

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  12. when an item is paid it can then be marked as ship to, partially paid, pick up and once that is done then they can mark it as such. Also create a report so they can see these items in this status.

    1 vote

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  13. When a customer pays for their mattress they want to know who is the vendor on the receipt. That would be the category title and that does not show on the customer or order receipt.

    1 vote

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  14. Provide a report drilling down the details of each transaction for reconciliation. There should be a column with the category each transaction was coded too. Right now, you have to many steps to access information that could be provided in report.

    3 votes

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  15. The ability to setup reoccurring reports, I would like to have the option to have a food & beverage category sales report automatically sent to my email every day.

    1 vote

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  16. Allow resellers or admin users to make changes to the device name that shows up on the reporting. Currently only the owner is able to make this change.

    1 vote

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  17. The sales report is displaying on the home screen of clover device. And our merchant don't want that. Could you please find a way to remove or hide it from the home screen.

    1 vote

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  18. It would be nice if the service charge would be able to be in the expected deposit totals at the bottom of the POS printed sales report. As this is what we use to balance our register daily. If other companies don't distribute service charges daily, is it something that could be an option? BTW...thank you for taking service charges out of revenue!!!!

    3 votes

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  19. Bring back reporting features ASAP. The ability to produce year to date and year end reports is vital. Now you can not even request a report. This is an important feature. It's not like you can cut and paste 3 months at a time in a report like "Item sales Report". PLEASE BRING THIS BACK ASAP!

    1 vote

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  20. The current Close Out menu under Finance currently shows us the daily transaction amount that goes to the Bank. When you click to see the details, it shows summary per card. That has not been helpful. We need this to show the customers whose transaction cleared to the Bank every day. So we will see total Closeout for the day and when we click on the total amount it gives us the customers that make up that total. Kindly help create this report.

    2 votes

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