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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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405 results found

  1. New reporting rolled out to all merchants. New locations after September is unable to revert back to old reporting. This issue poses a big issue for merchants with multiple locations. If old locations can go back to old reporting and newest locations is unable to be reverted backwards. These merchants are not new merchants and should not be forced into using newest reporting since it has 2 different styles and causes a major issue for back office reporting to do two different styles of reporting.

    2 votes

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  2. 4 votes

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  3. The merchant would like to reporting app to be more unified and include customer reporting. merchant would like to access reporting and search for customers using the customer id or order id in order to determine the items frequently purchased per customer

    14 votes

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  4. 6 votes

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  5. Currently the deleted items includes anything that was deleted...if a customer changes mind on an item (say from fries to onion rings) and the fry is changed to onion rings and then the ticket is saved. The fry $ is added to the report when it was never in there as a saved, open ticket. At the end of the day, deleted items is a "construed" amount!
    Even if a customer wants to know how much an item is, once it is looked up and customer doesn't want it.....it will go in to deleted items report when in fact, the…

    8 votes

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  6. Give the reporting app a scheduling function ... ex: "run/print/email daily sales total report every day at 9pm" - understanding that this is not a "batch" report, which is already automated and can be set to send an email. The batch typically happens much later after business is closed. Automating the report to simply print out at a certain time would help businesses with closeout daily, and does not affect the batch or tips that may still need adjusting.

    12 votes

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  7. Merchant wanted a reporting application where it tracks the total amount of how much stock started with and how much sold on all items
    In our current version on dashboard in reporting>items> it only shows items sold, not the amount/quantities it started with
    merchant doesn't want to pay at all additionally for 3rd party apps suck as "stock"

    42 votes

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  8. Cash Log to also include cash back options at the end of a transaction (cash provided to the customer).

    20 votes

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  9. Closeout app needs an option to list transactions

    64 votes

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  10. Merchant needs the system to pull up the NET AMOUNT of sales for
    an employee. The NET AMOUNT would be strictly the SALES amount and WOULD NOT INCLUDE TAXES. Especially for merchants who pay employees commission

    30 votes

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  11. Merchant wants to be able to see how much did he start the day and how much was left at the end of day to be able to take that money and deposit into the bank.

    22 votes

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  12. The merchant request to have reporting for customers where she can see which items was purchase per customer and date. The merchant would also like to be able to filter by date in the customer app.
    The merchant is able to export the spreadsheet however the items is not on the spreadsheet.

    10 votes

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  13. There doesn't appear to be a report that can be pulled to show total discount $$ applied to transactions -with the name of the discount listed. There are discount reports, but not one with the discount name. I think it would be great to be able to tell which discounts/promos are getting the most use so that a business owner can determine ROI for their marketing efforts.

    12 votes

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  14. Merchant would like to request enhancement for reporting filter that will allow the merchant to know how mush $ in tips are to be owed to the employee at the end of the day.

    21 votes

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  15. Merchant would like taxes report to show accurate amount and not the rounded amount.

    13 votes

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  16. For multiple locations, it will be better when generating reporting from each device, under Reporting App the default filtered selection should be "This Device" instead of "All Devices" as sometimes employees may forget to filter it and this cause discrepancies during reconciliation.

    10 votes

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  17. 3 votes

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  18. Be able to run a report to include custom modifiers added to a order

    13 votes

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  19. Merchant would like to have the clover keep a daily total of customers for each day

    7 votes

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  20. When an order is combined with another order it has the Items coming up under Deleted Items in Reporting.

    6 votes

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