341 results found
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Combined Orders are considered Deleted
We review our "removed items" monthly/weekly, its good to see items that have been deleted but and order that is combined is considered a deleted order. that makes it look like there a lot of deleted items when in fact those items were just moved to a new ticket.
1 vote -
Inventory measurement
I would like to enter bottles of liquor and wine and have the measurement deducted as the bottle is used. I could enter 750ml tequila and every time a 45ml shot is taken out I would know how much is left in the bottle at the end of the day and especially at the end of the month. The tequila inventory choice should be connected to the bottle amount and the amount deducted as used.
1 vote -
Please let me run reports for multiple devices at once. Not one, not all, but let me select from the list of devices.
Please let me run reports for multiple devices at once. Not one, not all, but let me select from the list of devices. I would have to run over 600 reports to get a month by month snap shot of our offsite sales. This would give me a ton of important data
1 vote -
New dashboard update is not user friendly
The new dashboard update has deleted information/reports and or information that no longer is able to be download it such as as the line item report that was found with the orders report. Now we need to spend time at looking at many other screens when doing research by specific transaction. Clover needs to allow consumers to either go back to the old dashboard and or offer better software for different industries besides retail and restaurant. those being nail, hair and spa salons. very disappointed with new update.
1 vote -
Reporting service charge
It would be great to have the service charge when charged as a gratuity to calculate in the Shifts report for each employee on total cash owed. Just like the Tips on the report where it will adjust the total cash owed from cash to cc tip.
3 votes -
Separation of the additional charges vs. Surcharges on device
When printing sales overview from the device the Additional charges section should itemize the amount for surcharge vs. gratuity. Currently we have to log into the dashboard to get that.
2 votes -
Display background color changes for color blind employee
The update to the clover system changed the background colors through the display screen and the payment machine screen. With the current selections, my color blind employee cannot see or use the system. Accessibility options to change the background colors would solve this issue.
1 vote -
Export from web UI does not include what is shown in web UI
I need to export what was sold (i.e. line item) and the datetime of the transaction, but instead exports from any of the orders section do not include both the date time and line item. Rather, they include one or the other making it impossible to forecast what to order. We need a export that shows what we see in the web UI, i.e. the datetime of the purchase, and the line item of what was purchased. Instead, it's a datetime with a obscure ID that does not match any other report export, or a line item export without a…
1 vote -
Can you please add modifiers to the happy hour category?
I currently up charge $4.00 for a Margarita or Old Fashioned. I want to run a happy hour special we’re only up charge $2.00 if modifiers were added to the happy hour list, this can be done with the click of a couple buttons
1 vote -
one click to detail on closeout screen
From Finance-closeout show summary would be great to do one click for detail and not go to Sales activity and detail payments and refunds---too much work
1 vote -
Employee activity summary report
We would like to see the summary report (that was previously available) of each employee's activities for a specific time period. since the latest upgrade only a detailed report is available.
1 vote -
Limit employee permissions so reporting date cannot be changed and only shows today's date
Merchant would like employee report to be limited so the employee cannot change the date.
1 vote -
generalmanager@sapidogroup.com
Hello there,
my name is Claudio and i am the new general manager of a Restaurant in Fort Lauderdale, Florida.As the new manager, I'm looking into costs and expenses and i'm having some issue with the Clover reporting system.
The location has been open since 2015 and, since now we're expanding and opening 2 more stores, I'd like to see if make sense for us as a business, to keep opening in the morning here or not.
But when I go into the report system and i try to see a specific date and time it won't let me.
…
1 vote -
Add Surcharge Totals to Closeout Report
Please add the totals from the day's surcharging through Fiserv to the Clover Closeout report, it currently doesn't display there and is the best report for EOD reporting for small businesses.
4 votes -
custom field on the sales report
We have multiple clients want to add a custom field on the sales report, e.g. each sales needs to split tip income with kitchen staff, so they need add a custom field "Kitchen Tips" to the report.
The formula for this field is (net food sales + net unclassified sales) * 5%, "food" is a revenue class the merchant defined. They used to use the Squirrel POS system, which allowed them to add such a field.
1 vote -
inventory evaluation reports. showing your current total cost of inventory currently in store.
a way to see your current total of inventory for the year. by vendor
1 vote -
Please separate deposits from fees
When I view deposits and click on a specific deposit, it shows me the deposit and then a list of fees. This particular one showed a deposit of $239 and $64.11 in fees. My jaw hit the floor when I saw this. I called my account manager who had to call Clover and figure out that this was the amount for the whole month and not that one transaction. It shows the amount transferred was $174.89.
There is no transaction on my account for that amount. Listing that amount only confuses people. I understand this has something to do with…1 vote -
API Issue with Line Item Sync to Quickbooks
There is a problem with the line items being synced from Clover payment receipts to Quickbooks invoices. Instead of creating 1 line item per sku/item, it ungroups identical SKUs and creates 1 line item for each qty count.
For example, if a customer orders QTY 10 of SKU 0001, the synced invoice sent to Quickbooks will look like this:
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 -…1 vote -
Customer Name, Amount and Invoice Payment number listed on transaction summary
Would like to see customer name, transaction amount, Reference or invoice number and last 4 of card number listed on the transaction summary report. Similar to what I had with payeezy/First Data. It was a streamlined summary of activity for a given day that was very useful.
3 votes -
Modifiers having separate Printer Labels
Modifiers having Printer Label options allowing Modifiers to be routed to different printers.
1 vote
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