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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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327 results found

  1. I just spent over an hour myself and more time on with Clover help to find a transaction where a discount was made. And they couldn't help me either. I have an item that should not have been discounted at all - staff was aware - being sold for charity. I ran the report and it shows discounts were applied. Since we sold them for the month of November - I would have look at discounts and click open every one to find the transactions I'm looking for - which is ridiculous. There should be a way to pull up…

    1 vote

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  2. We review our "removed items" monthly/weekly, its good to see items that have been deleted but and order that is combined is considered a deleted order. that makes it look like there a lot of deleted items when in fact those items were just moved to a new ticket.

    1 vote

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  3. I would like to enter bottles of liquor and wine and have the measurement deducted as the bottle is used. I could enter 750ml tequila and every time a 45ml shot is taken out I would know how much is left in the bottle at the end of the day and especially at the end of the month. The tequila inventory choice should be connected to the bottle amount and the amount deducted as used.

    1 vote

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  4. Please let me run reports for multiple devices at once. Not one, not all, but let me select from the list of devices. I would have to run over 600 reports to get a month by month snap shot of our offsite sales. This would give me a ton of important data

    1 vote

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  5. The new dashboard update has deleted information/reports and or information that no longer is able to be download it such as as the line item report that was found with the orders report. Now we need to spend time at looking at many other screens when doing research by specific transaction. Clover needs to allow consumers to either go back to the old dashboard and or offer better software for different industries besides retail and restaurant. those being nail, hair and spa salons. very disappointed with new update.

    1 vote

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  6. I need to export what was sold (i.e. line item) and the datetime of the transaction, but instead exports from any of the orders section do not include both the date time and line item. Rather, they include one or the other making it impossible to forecast what to order. We need a export that shows what we see in the web UI, i.e. the datetime of the purchase, and the line item of what was purchased. Instead, it's a datetime with a obscure ID that does not match any other report export, or a line item export without a…

    1 vote

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  7. Bring back reporting features ASAP. The ability to produce year to date and year end reports is vital. Now you can not even request a report. This is an important feature. It's not like you can cut and paste 3 months at a time in a report like "Item sales Report". PLEASE BRING THIS BACK ASAP!

    1 vote

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  8. I currently up charge $4.00 for a Margarita or Old Fashioned. I want to run a happy hour special we’re only up charge $2.00 if modifiers were added to the happy hour list, this can be done with the click of a couple buttons

    1 vote

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  9. From Finance-closeout show summary would be great to do one click for detail and not go to Sales activity and detail payments and refunds---too much work

    1 vote

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  10. We would like to see the summary report (that was previously available) of each employee's activities for a specific time period. since the latest upgrade only a detailed report is available.

    1 vote

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  11. Merchant would like employee report to be limited so the employee cannot change the date.

    1 vote

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  12. It would be nice if the service charge would be able to be in the expected deposit totals at the bottom of the POS printed sales report. As this is what we use to balance our register daily. If other companies don't distribute service charges daily, is it something that could be an option? BTW...thank you for taking service charges out of revenue!!!!

    2 votes

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  13. The current Close Out menu under Finance currently shows us the daily transaction amount that goes to the Bank. When you click to see the details, it shows summary per card. That has not been helpful. We need this to show the customers whose transaction cleared to the Bank every day. So we will see total Closeout for the day and when we click on the total amount it gives us the customers that make up that total. Kindly help create this report.

    2 votes

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  14. Hello there,
    my name is Claudio and i am the new general manager of a Restaurant in Fort Lauderdale, Florida.

    As the new manager, I'm looking into costs and expenses and i'm having some issue with the Clover reporting system.

    The location has been open since 2015 and, since now we're expanding and opening 2 more stores, I'd like to see if make sense for us as a business, to keep opening in the morning here or not.

    But when I go into the report system and i try to see a specific date and time it won't let me.

    1 vote

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  15. We have multiple clients want to add a custom field on the sales report, e.g. each sales needs to split tip income with kitchen staff, so they need add a custom field "Kitchen Tips" to the report.

    The formula for this field is (net food sales + net unclassified sales) * 5%, "food" is a revenue class the merchant defined. They used to use the Squirrel POS system, which allowed them to add such a field.

    1 vote

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  16. Tip Pooling-let's try this again since client's ask for it weekly...
    Client's want this as a NATIVE reporting feature from Clover. They want it as part of the system they are already paying for, not a 3rd party app that costs them $100 a month. Can someone please look at TipHaus and bring it "in house" with Clover?
    This is critical if we are going to be in the food and beverage space.

    21 votes

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  17. Provide a report drilling down the details of each transaction for reconciliation. There should be a column with the category each transaction was coded too. Right now, you have to many steps to access information that could be provided in report.

    2 votes

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  18. a way to see your current total of inventory for the year. by vendor

    1 vote

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  19. When I view deposits and click on a specific deposit, it shows me the deposit and then a list of fees. This particular one showed a deposit of $239 and $64.11 in fees. My jaw hit the floor when I saw this. I called my account manager who had to call Clover and figure out that this was the amount for the whole month and not that one transaction. It shows the amount transferred was $174.89.
    There is no transaction on my account for that amount. Listing that amount only confuses people. I understand this has something to do with…

    1 vote

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  20. There is a problem with the line items being synced from Clover payment receipts to Quickbooks invoices. Instead of creating 1 line item per sku/item, it ungroups identical SKUs and creates 1 line item for each qty count.

    For example, if a customer orders QTY 10 of SKU 0001, the synced invoice sent to Quickbooks will look like this:

    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 -…

    1 vote

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