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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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279 results found

  1. Would like to see customer name, transaction amount, Reference or invoice number and last 4 of card number listed on the transaction summary report. Similar to what I had with payeezy/First Data. It was a streamlined summary of activity for a given day that was very useful.

    1 vote

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  2. Reports by Employee needs to also show the cash taken by that employee

    1 vote

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  3. Daily sales report that at the end of the day is generated and automatically send an email on file with summary information, including Gross Sales, Net Sales, Tax, Credit Card and cash (amount collected) So far, the only option is closeout report but it does not have the whole picture of the company daily sales activity.

    1 vote

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  4. Businesses especially restaurants need to be able to track why an employee is deleting or voiding an item. Clover does not have this feature and almost every other POS provider has this option. It is critical.

    2 votes

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  5. Closeout App: when the batch report is printed on the device, it does not include the date & merchants must write this down manually on the printed report. Please print the date.

    1 vote

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  6. I have 2 systems that have the mini screen. When I take orders on the phone for deliveries and payments on the phone. The systems ask for the customer to choose their tip amount on the mini screen. However the customer isn't in the store. The option pops up for us to skip that part. Then the order and payment is closed out and my servers and delivery drivers can't collect a tip on the receipt. I dont want to have to keep going into setup and keep moving the toggle from tip on printed receipt or on screen. So…

    1 vote

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  7. Sometimes servers need to tip out bartenders based on bar sales. On the Server's report it should give an option to have the server's sales by revenue class show up so they can tip the bar appropriately.

    2 votes

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  8. We are partially consignment and would love to have a percent of retail price as cost of item when using variable price. This would show our true cost of the consigned item on sales reports.

    1 vote

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  9. Merchants would like the ability to have a report that breaks up sales based off of sections in the Clover Dining app. They hope is that restaurants can tell which dining areas are the busiest.

    1 vote

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  10. I would like a report that shows how much money was taken in and how many items were sold by hour. Should I open at 11 or 12? How much did I sell that hour in the past. Should I close at 6pm on Sundays or stay open till 9? Do I need to bring in another employee for a certain time period?

    1 vote

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  11. The client owns a convenience store and would like his Fuel Tax totals separated from the overall total for Taxes as it would make it easier to compare inside/outside sales.

    1 vote

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  12. When viewing reports from the device with filters set to categories / all categories the client would like to see the category name and the totals only, not a breakdown of the items within that category. It would also help save more receipt paper

    1 vote

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  13. Line item cash total in reporting on the stations. Just like credit cards and tip totals.

    1 vote

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  14. Merchants have discrepancies between what the Closeout App cites as the batch total versus what they receive in their Deposit. To reconcile, we need to pull a batch report that clearly cites what transactions were funded in each batch. Clientline used to provide this report, but recent changes on that portal make this an even more urgent need on the Clover platform

    1 vote

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  15. The feature to download monthly transactional data was available to us until November last year (2022), but with some of the updates that happened, we are no longer able to pull the full month report. I believe there is a 30 second time lapse, that after that, no further lines are included in the report. Can you please revert back to the process of how it was before? It is very important to be able to pull full reports for all Taxi companies, we are a group of 12 Taxi companies with over 5,000 cabs and we need this reporting…

    1 vote

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  16. In the manually open cash drawer option you should have a button that says start work day and enter whatever amount that may be. Also a close work day button as well. And there should also be a shift change button, something to that sort. Make it easier for the merchant than having to type in everything. Or there could even be an auto calculate button that will always keep the drawer stay in amount like $250

    1 vote

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  17. In the online interface, you should be able to sort what kind of order you want to see, for example. I only want to see open orders, I should be able to see only those. There would be no "time - range" requirement, because I just want to view the open orders without having to scroll through all orders to find them.

    1 vote

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  18. The clover devices does not have away for the merchants to see cash totals for each employee. The cash total is showing for all employees. The clover device need a way to show tender types for each employees and not just for the full day.
    I confirmed that on the dashboard we have away to see the tender types by employees but the merchant need away to see that same information on the device per employee.

    3 votes

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  19. I find it somewhat difficult to reconcile my accounts as the Deposit reports only have the total for each card used. It would be helpful to have a link from the total of each card showing the breakdown of each transaction and the date of that transaction. The total of each card may contain a couple of days transactions and this makes it more difficult to reconcile with Quickbooks Online.

    1 vote

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  20. BentoBox Catering imports the entire order as a non-taxable sale with no breakdown of gross sales (and their tax category - food vs. sales tax), taxes collected, tips collected, and service fees collected. This screws up all reports for the whole month.

    1 vote

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