341 results found
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open and close buttons added to cash drawer manually open
In the manually open cash drawer option you should have a button that says start work day and enter whatever amount that may be. Also a close work day button as well. And there should also be a shift change button, something to that sort. Make it easier for the merchant than having to type in everything. Or there could even be an auto calculate button that will always keep the drawer stay in amount like $250
1 vote -
Orders
In the online interface, you should be able to sort what kind of order you want to see, for example. I only want to see open orders, I should be able to see only those. There would be no "time - range" requirement, because I just want to view the open orders without having to scroll through all orders to find them.
2 votes -
Option for employees to see their cash report for their shift without the system giving them the full total for all employees
The clover devices does not have away for the merchants to see cash totals for each employee. The cash total is showing for all employees. The clover device need a way to show tender types for each employees and not just for the full day.
I confirmed that on the dashboard we have away to see the tender types by employees but the merchant need away to see that same information on the device per employee.4 votes -
Add link to deposit reports to show breakdown of each transaction and the date of the transaction
I find it somewhat difficult to reconcile my accounts as the Deposit reports only have the total for each card used. It would be helpful to have a link from the total of each card showing the breakdown of each transaction and the date of that transaction. The total of each card may contain a couple of days transactions and this makes it more difficult to reconcile with Quickbooks Online.
2 votes -
BentoBox integration
BentoBox Catering imports the entire order as a non-taxable sale with no breakdown of gross sales (and their tax category - food vs. sales tax), taxes collected, tips collected, and service fees collected. This screws up all reports for the whole month.
1 vote -
Total gift card liability balance at a customizable date.
We need to be able to reconcile gift card liability at year-end without downloading the whole database exactly at cob on 12/31.
5 votes -
Ability to enter Order app adjustments in Clover dashboard after-the-fact so sales tax report is correct.
Returns, cancellations, and order adjustments at DoorDash, GrubHub, and UberEats are not tracked correctly in Clover. Fix this!
1 vote -
Must be able to drill down on tax reports!
It is impossible to get an accurate sales tax report or to find out where the errors are because you can't drill down on categories in the sales tax reporting, or filter by order source.
1 vote -
Add order number to Order With Google
ADD ORDER NUMBERS TO ORDER WITH GOOGLE, FOLLOWING SUBSEQUENTLY OF ALL ORDER TYPES
1 vote -
totals on transactions screen (like it was in the previous version)
it now takes six taps to get a daily total where we could just look in the header of the transaction list before. We used that function daily. Please put it back.
1 vote -
Microsoft PowerBI Transactional Data Connection
What is the Connection Link to Clover Transactional Data so we can use Microsoft PowerBI to build internal reports?
1 vote -
SALES OVERVIEW - Z Report
Cash Collected are being reported per device instead of by Employees. Merchant need cash collected by EMPLOYEES in Sales Overview.
1 vote -
transactions
please bring back the option to print full payment transaction detail from prior day or any day
1 vote -
Dashboard Reporting - Include Source/Type
Dashboard reporting for Orders should include the Source/Type field as displayed on the Clover device. This will allow absentee owners to easily see the source of orders and determine which of the online ordering services is working best for them.
1 vote -
Correctly Report Cost of Goods
Reporting uses the most recent item cost, not the cost that was recorded at the time of sale. Item costs that have changed over time are reported incorrectly and as a result all reporting values derived from COGS are incorrect when reporting over any period where inventory costs changed. Example:
(November 1st I set my crab cost at 3.99 and sell price at 5.99. I sell 1000 lbs at a gross profit of $2000. On November 15th my cost increases to 9.99 lb and I change my cost to 9.99 and sell price to 11.99 lb I sell 500 lbs…3 votes -
Inventory adjustment Report
Clover should have a report where you can see who adjusted the inventory and which day did that user did the adjustment.
1 vote -
Better reporting for comparison of what sold to what got changed in inventory to reflect items
Reporting for comparison of every day sold items and every day change in inventory item list to reflect only items that were only manually changed in inventory.
This functionality will enhance daily audit ability for owners
2 votes -
Latest Inventory Update does not work for Retail
The latest Inventory update took away the "item cost" category and the "alternate name" category (which we use to track where we buy items from).
Tracking what we pay for items and where they come from are crucial.
This can still be done on the actual POS but not on Clover online. Most, if not all, retail businesses do not stand at their POS to add new inventory they do it on their computer. This update makes this impossible.
It seems every time there is an "update" it is worse for users. :( Is this a problem for other retailers?…
2 votes -
Customers and Item Sales Combined Reporting
They want to know if we can generate them a report that will show Customers and Item Sales together. A report showing which customers bought which items that month. The item sales report only shows the items but does not tie it to specific customer. This is going to be a report that need monthly and is possible to have that function added as to where they can pull that report themselves,
1 vote -
Filter by payment source in Reporting
Currently you can filter by Payment Source in Transactions. It would be a welcome addition to include this function in Reporting. For instance, the By Device filter could be expanded to include all payment sources
1 vote
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