396 results found
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Service Charge Reporting
It would be nice if the service charge would be able to be in the expected deposit totals at the bottom of the POS printed sales report. As this is what we use to balance our register daily. If other companies don't distribute service charges daily, is it something that could be an option? BTW...thank you for taking service charges out of revenue!!!!
3 votes -
Daily Customer Settlement Report
The current Close Out menu under Finance currently shows us the daily transaction amount that goes to the Bank. When you click to see the details, it shows summary per card. That has not been helpful. We need this to show the customers whose transaction cleared to the Bank every day. So we will see total Closeout for the day and when we click on the total amount it gives us the customers that make up that total. Kindly help create this report.
2 votes -
generalmanager@sapidogroup.com
Hello there,
my name is Claudio and i am the new general manager of a Restaurant in Fort Lauderdale, Florida.As the new manager, I'm looking into costs and expenses and i'm having some issue with the Clover reporting system.
The location has been open since 2015 and, since now we're expanding and opening 2 more stores, I'd like to see if make sense for us as a business, to keep opening in the morning here or not.
But when I go into the report system and i try to see a specific date and time it won't let me.
…
1 vote -
custom field on the sales report
We have multiple clients want to add a custom field on the sales report, e.g. each sales needs to split tip income with kitchen staff, so they need add a custom field "Kitchen Tips" to the report.
The formula for this field is (net food sales + net unclassified sales) * 5%, "food" is a revenue class the merchant defined. They used to use the Squirrel POS system, which allowed them to add such a field.
1 vote -
tip pooling
Tip Pooling-let's try this again since client's ask for it weekly...
Client's want this as a NATIVE reporting feature from Clover. They want it as part of the system they are already paying for, not a 3rd party app that costs them $100 a month. Can someone please look at TipHaus and bring it "in house" with Clover?
This is critical if we are going to be in the food and beverage space.25 votes -
Report with transaction details
Provide a report drilling down the details of each transaction for reconciliation. There should be a column with the category each transaction was coded too. Right now, you have to many steps to access information that could be provided in report.
3 votesThis is being launched as part of a larger deposit reconciliation report that is scheduled to launch in October.
Thank you
Clover Communications
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inventory evaluation reports. showing your current total cost of inventory currently in store.
a way to see your current total of inventory for the year. by vendor
2 votes -
Please separate deposits from fees
When I view deposits and click on a specific deposit, it shows me the deposit and then a list of fees. This particular one showed a deposit of $239 and $64.11 in fees. My jaw hit the floor when I saw this. I called my account manager who had to call Clover and figure out that this was the amount for the whole month and not that one transaction. It shows the amount transferred was $174.89.
There is no transaction on my account for that amount. Listing that amount only confuses people. I understand this has something to do with…1 vote -
API Issue with Line Item Sync to Quickbooks
There is a problem with the line items being synced from Clover payment receipts to Quickbooks invoices. Instead of creating 1 line item per sku/item, it ungroups identical SKUs and creates 1 line item for each qty count.
For example, if a customer orders QTY 10 of SKU 0001, the synced invoice sent to Quickbooks will look like this:
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 -…1 vote -
Modifiers having separate Printer Labels
Modifiers having Printer Label options allowing Modifiers to be routed to different printers.
1 vote -
report pay outs from register
employees have the need to buy supplies quickly on occasion and do a payout from the register there is no method to do that
and your chat line is worthless2 votes -
Item sales report display for gross sales and net sales
As of Aug 1, 2023 item sales report, the display order for gross sales and net sales is incorrect.
Currently gross sales $ and net sales $ are displayed before item sold.
After sku and product code, the display order should be item sold, refunded, exchanges, net sold, and then gross sales $. Net sales $ should be displayed after exchanges $.
I have entered case # MI001119531 to request the display change back to the correct way it was displayed on the items sales report since June 2021 when we first started using Clover.
Thanks.
1 vote -
Multilple Managers Removed Items
On the Clover Dashboard Reporting, a restaurant or retail may have multiple managers for one store or location, after an item is printed and then an item is removed from an order, we need to see a report of who approved the deleted item and who is doing the most deletion items after printing or firing items. Currently it shows the employee of the order but not who approved or overriden the printed items when managers have the permission to do so.
3 votes -
Add locations to accounting sync
We implement location tracking in QuickBooks and are starting to use Clover's Accounting Sync feature. The journal entries this feature creates do not populate the "Name" and "Location" fields in QuickBooks. As we operate multiple locations this means I have to go back into Clover to figure out which journal entry corresponds to which location, and then manually enter the correct location field FOR EACH LINE ITEM on the journal entry. Please add the ability to put a "location" and "name" against each line in the journal entry, which I believe corresponds to your "Tender Types".
1 vote -
Exporting to CSV file
Let me pick which fields I need or want and set the sequence I want.
1 vote -
Separation of the additional charges vs. Surcharges on device
When printing sales overview from the device the Additional charges section should itemize the amount for surcharge vs. gratuity. Currently we have to log into the dashboard to get that.
2 votes -
Can you please add the Business Name to the Emailed End of Day Close out Report
Can you please Add the Name of the Bussiness on the End of day close out report Emailed to the merchant.. Not just the MID #. I have a client who has multiple accounts but under the same email. They want the name of the business listed on top of the report so they can idenitfy which Close out report belongs to which business. . Thank you!
2 votes -
Display background color changes for color blind employee
The update to the clover system changed the background colors through the display screen and the payment machine screen. With the current selections, my color blind employee cannot see or use the system. Accessibility options to change the background colors would solve this issue.
1 vote -
bar codes
Report with Bar Code/SKU of items sold for a given time period. A line for the report would have item name, quantity sold, date, price of item, SKU and bar code of item.This will greatly help in a separate POS system for reordering. One can use an external scanner to re-order, or manually input the SKU into the other POS system.
1 vote -
Comp Reports
Comps, deletes, refunds etc. should be reflected on individual checkouts and sells reports.
1 vote
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