405 results found
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Item sales report display for gross sales and net sales
As of Aug 1, 2023 item sales report, the display order for gross sales and net sales is incorrect.
Currently gross sales $ and net sales $ are displayed before item sold.
After sku and product code, the display order should be item sold, refunded, exchanges, net sold, and then gross sales $. Net sales $ should be displayed after exchanges $.
I have entered case # MI001119531 to request the display change back to the correct way it was displayed on the items sales report since June 2021 when we first started using Clover.
Thanks.
2 votes -
Multilple Managers Removed Items
On the Clover Dashboard Reporting, a restaurant or retail may have multiple managers for one store or location, after an item is printed and then an item is removed from an order, we need to see a report of who approved the deleted item and who is doing the most deletion items after printing or firing items. Currently it shows the employee of the order but not who approved or overriden the printed items when managers have the permission to do so.
3 votes -
Add locations to accounting sync
We implement location tracking in QuickBooks and are starting to use Clover's Accounting Sync feature. The journal entries this feature creates do not populate the "Name" and "Location" fields in QuickBooks. As we operate multiple locations this means I have to go back into Clover to figure out which journal entry corresponds to which location, and then manually enter the correct location field FOR EACH LINE ITEM on the journal entry. Please add the ability to put a "location" and "name" against each line in the journal entry, which I believe corresponds to your "Tender Types".
1 vote -
Exporting to CSV file
Let me pick which fields I need or want and set the sequence I want.
1 vote -
Separation of the additional charges vs. Surcharges on device
When printing sales overview from the device the Additional charges section should itemize the amount for surcharge vs. gratuity. Currently we have to log into the dashboard to get that.
2 votes -
Can you please add the Business Name to the Emailed End of Day Close out Report
Can you please Add the Name of the Bussiness on the End of day close out report Emailed to the merchant.. Not just the MID #. I have a client who has multiple accounts but under the same email. They want the name of the business listed on top of the report so they can idenitfy which Close out report belongs to which business. . Thank you!
2 votes -
Display background color changes for color blind employee
The update to the clover system changed the background colors through the display screen and the payment machine screen. With the current selections, my color blind employee cannot see or use the system. Accessibility options to change the background colors would solve this issue.
1 vote -
bar codes
Report with Bar Code/SKU of items sold for a given time period. A line for the report would have item name, quantity sold, date, price of item, SKU and bar code of item.This will greatly help in a separate POS system for reordering. One can use an external scanner to re-order, or manually input the SKU into the other POS system.
1 vote -
Comp Reports
Comps, deletes, refunds etc. should be reflected on individual checkouts and sells reports.
1 vote -
Itemized reporting of different tax categories, for example liquor, beer, food , merchandise/retail.
Itemized reporting of different tax categories, for example liquor, beer, food , merchandise/retail to reflect on checkout and sells report
3 votes -
An import of Menu Inventory should NOT Deselect the "ONLINE" checkbox for the Entire Menu! Additionally the only way to Select ONLINE is to
An import of Menu Inventory should NOT Deselect the "ONLINE" checkbox for the Entire Menu!
Additionally the only way to Select ONLINE is to Select Each & Every Menu Item, Select "Online", Save, move on to the next & Rinse & Repeat. The Import (and Export) Inventory Template should have Online as a Column for each item. The Import Template should have a way to save the ALL the Existing info on an item, including Pictures, and Descriptions.1 vote -
Reporting service charge
It would be great to have the service charge when charged as a gratuity to calculate in the Shifts report for each employee on total cash owed. Just like the Tips on the report where it will adjust the total cash owed from cash to cc tip.
4 votes -
Custom report option/ data specific report creation
Hello, I need to have a custom report to run on Deleted Order report with date/time stamped Item Order detail for investigation into theft so that we may tie in date and time stamp for each item ordered so that we can have coordinated evidence with video surveillance system date/time stamp. Could also be a custom report that we pay for and coordinate with a database engineer so we get exact information needed.
1 vote -
Export Cash Report with (Inventory) Line Items
We need to be able to pull a report that shows CASH v. CARD sales and is broken down to the Inventory Line Item. We can see that this report is available in the web dashboard under "ORDERS" but it does not export to excel the Line Items data. Please implement this easy feature to make our accounting down to the line item easier! :)
3 votes -
Merchant Processing Statement permissions
Need allowable permissions to be created so a non-owner of the account can access and view the Merchant Processing Statement.
2 votes -
Add a 'Sales Date' Column
Is it possible to add a 'Sales Date' column. there is on the 'deposit date' column when reporting deposits.
1 vote -
2. Limited reporting – the description field which can be a unique identifier for the users is blank on the download report - If the merchan
For unique identifier we are not able to match back to report in Virtual Terminal as the "note" or "description" field remains blank - does not pull in the key field of info that we need to make our process more efficient and less manual.
2 votes -
1 vote
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Short Shift-End Printed Report
Is there a short summary report that they can print out after they are done counting that shows if they are short or over? In our old POS, my employees attached such a report to their end-of-shift deposit envelopes twice a day.
1 vote -
Funding date
We would like to see the exported Transactions report include a column for Funded Date. We used to rely on Clientline for a weekly batch report that included every transaction from the batch, the date it was funded (not submitted for processing), last four of card, and cardholder name to reconcile with Quickbooks but Clientline is impossible to navigate after updates
1 vote
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