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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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341 results found

  1. The merchant request to have reporting for customers where she can see which items was purchase per customer and date. The merchant would also like to be able to filter by date in the customer app.
    The merchant is able to export the spreadsheet however the items is not on the spreadsheet.

    10 votes

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  2. There doesn't appear to be a report that can be pulled to show total discount $$ applied to transactions -with the name of the discount listed. There are discount reports, but not one with the discount name. I think it would be great to be able to tell which discounts/promos are getting the most use so that a business owner can determine ROI for their marketing efforts.

    12 votes

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  3. For multiple locations, it will be better when generating reporting from each device, under Reporting App the default filtered selection should be "This Device" instead of "All Devices" as sometimes employees may forget to filter it and this cause discrepancies during reconciliation.

    10 votes

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  4. A condensed closeout report (like the batch report but include cash refunds tips, gift cards) so my employees can close the register at the end of the night with out having to add numbers outside of the software. Or use the tender stats section in the long report and add CASH, refunds, tips so it gives the total number or sales for the day.

    69 votes

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  5. Merchant would like taxes report to show accurate amount and not the rounded amount.

    13 votes

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  6. Cash Log to also include cash back options at the end of a transaction (cash provided to the customer).

    19 votes

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  7. 20 votes

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  8. Export function that includes all transaction details (service/product sold/provided) and total paid of each customer.

    Current export function only lists customer information.

    As of right now, merchants can go into the dashboard and go into each individual Customer and see transaction history--but exporting it does not include transaction history.

    48 votes

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  9. Merchant wants to be able to see how much did he start the day and how much was left at the end of day to be able to take that money and deposit into the bank.

    20 votes

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  10. Merchant would like to have the clover keep a daily total of customers for each day

    6 votes

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  11. Merchant would like to request enhancement for reporting filter that will allow the merchant to know how mush $ in tips are to be owed to the employee at the end of the day.

    21 votes

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  12. Merchant needs the system to pull up the NET AMOUNT of sales for
    an employee. The NET AMOUNT would be strictly the SALES amount and WOULD NOT INCLUDE TAXES. Especially for merchants who pay employees commission

    30 votes

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  13. When an order is combined with another order it has the Items coming up under Deleted Items in Reporting.

    5 votes

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  14. Be able to run a report to include custom modifiers added to a order

    13 votes

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  15. Merchant wanted a reporting application where it tracks the total amount of how much stock started with and how much sold on all items
    In our current version on dashboard in reporting>items> it only shows items sold, not the amount/quantities it started with
    merchant doesn't want to pay at all additionally for 3rd party apps suck as "stock"

    38 votes

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  16. Closeout app needs an option to list transactions

    61 votes

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    1. Last Month. Instead of pulling the last 30 days, it would be ideal if, as a pre-set report not requiring choosing start and end dates, Clover could pull a preset report for the immediately prior month. It would be a more complicated yet better idea if all previous months could be chosen as options without needing to choose start and end dates.
    2. Last Week. This report would require an enhancement to allow the merchant to define their business week start day. We do something similar now in letting a merchant define what time of day to begin Clover reporting. Allowing…
    16 votes

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  17. The Reporting app has a section called Payments by Card Type. This sections has 4 colums : Payments, Tips, Service Charges and Total.

    When viewing the reporting app from the Mobile Version of the Clover dashboard, the Card Type section lists these 4 colums as Payments, Refunds, Manual Refunds and Net Total.

    So merchant who are on the Mobile site think that refunds are bring issues when in reality those are the tips and service charges collected.

    Resolution: Change the lable of these to sections on the Mobile version to match the regular computer version of the Clover Web Dashboard.

    2 votes

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  18. The tips app provides information that some customers would like to be able to print a hard copy for end of day settlement.

    30 votes

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  19. Net sales reports for individual waiters - not gross, not with tax and tip.

    31 votes

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