36 results found
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Guests by Server - Reporting
Merchant would like a detailed summary of all the guests the employees/servers added to the clover dining app. Merchant wants a count of guests per server. How many guests was reported by clover dining app for the whole restaurant for the end of day customizable with timeframe option. And average sales per server/employee in one page and organize them by the best perform to least performance in sales or guests added to the clover dining app.
3 votes -
Employee Reporting Should Be Individual Employee
Make it to where an employee will only see their individual report and not the report for every employee. I do not want Employee A to see Employee B's report. They should not see the tips for that employee. I thought this was how the system was setup a few months ago but it appears that is no longer an option
3 votes -
Overhaul the Shifts app.
The shifts app does not calculate total hours unless an excel report is ran. Huge inconvenience in comparison to squares interface. it also does not breakdown overtime hours. a lot of manual calculations for a pos that is supposed to make my life easier. on the shifts tab, it should have a breakdown by employee with total hours and a breakdown of normal hours and overtime. Homebase is garbage and if everything has to be a 3rd party app, your customers will drown in fees. considering the premium I'm paying for this system, I feel like I bought an obsolete…
3 votes -
Please allow the weekly hourly report total for employees total time worked to be printed from the station upon demand..
The Clover Station does not have the ability for an admin to print the total hours worked for an employee from the station. Most customers want the capability to print the hourly total for a given period of time worked for the week for payroll. The only way currently is to long on to the CLover dashboard while on a computer.
3 votes -
More Details on Employees reports
PLEASE bring back number of sales slips and net sales for each employee
and option for individual employee's to have a single report for their own cash out.2 votes -
Bring back "holding cash sales" option.
You recently discontinued the service plan we signed up for, and replaced it with a plan that removed a very important feature. Our servers would hold their cash sales and print a cash settlement report the end of their shift that automatically deducted their credit card tips from the cash they owed us. This was a very important feature we relied on, and you eliminated it right in the middle of a business day, with no warning. I recommend you reinstate this feature as soon as possible, or I'm sure many businesses will find other services.
2 votes -
Server performance reports
Ability to run a comparative report of servers to be able to measure detailed sales performance of each server:
number of guests
selectable date range
sold entrees (count and gross dollars)
sold appetizers
sold liquor
sold desserts
display/filter on day of week
display/filter on order entry time2 votes -
custom field on the sales report
We have multiple clients want to add a custom field on the sales report, e.g. each sales needs to split tip income with kitchen staff, so they need add a custom field "Kitchen Tips" to the report.
The formula for this field is (net food sales + net unclassified sales) * 5%, "food" is a revenue class the merchant defined. They used to use the Squirrel POS system, which allowed them to add such a field.
2 votes -
Employee Performance - Clover Dining
Clover needs an Employee Performance Report based on the information collected on Clover Dining, owner of the restaurant would like to know how many guests, not orders employee's served, average sales of employee, total guests and sales, and summarized in a column by best performer to least performer. The owner of the restaurant would like to know how many guests the whole restaurant served the whole day and have it be customizable to the date and time of choice. Results showing the best employee performance serve to the least
2 votes -
Employee Commissions Real-Time Tracking and Reporting
I am an ISO agent and am currently signing-up merchants for payment processing in the tourism industry which relies heavily on agent sales and commissions. Many of these merchants will purchase large volumes of Clover Flexes to accommodate their operations. One merchant alone will be purchasing 28 Clover Flexes. These merchants all have the same complaint and that is that the Flex does not support commissions reporting. This would be such a simple modification and would be useful to a wide audience of merchants who pay by commissions. Here's how it can be done in two simple steps:
In the…
2 votes -
Device name on employee reports printed from device
Please print the device name on reports printed from a certain device. The employee report shows each employee but if you have 12 registers you don’t know which report can from which device.
2 votes -
Credit Card Tips Witheld
The merchant would like to withhold tips of 3-4% in the employee sales report . By law tips are 100% transferred to the employee, however now the merchant is paying full credit card processing fee's on tips on monies they do not keep, making this non-compliant, there can be a feature on the dashboard back office, to turn on "Tips witheld" only % displayed that will reduce their cc tips. This will offset the cost of processing credit card tips against the company, this will update the reporting for cc tips in employee sales report and homebase. The employee sales…
1 vote -
Have a more efficient Start/End shift for employees. “Starting day count”
Have a more efficient Start/End shift for employees. “Starting day count”
1 vote -
Card type
Submitting a request for the Card Type to be put back on the Employee Overview report within the Reporting App on the device. This is an issue for restaurants!
Thank you!
1 vote -
Limit employee permissions so reporting date cannot be changed and only shows today's date
Merchant would like employee report to be limited so the employee cannot change the date.
1 vote -
Subtract Cost of Labor from Net Sales in Sale Overview - REPORTING
Subtract the labor cost from homebase from the net sales in Sales Overview and subtract the COGS from the food items in net sales in Sales Overview.
1 vote
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