414 results found
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Bring back "holding cash sales" option.
You recently discontinued the service plan we signed up for, and replaced it with a plan that removed a very important feature. Our servers would hold their cash sales and print a cash settlement report the end of their shift that automatically deducted their credit card tips from the cash they owed us. This was a very important feature we relied on, and you eliminated it right in the middle of a business day, with no warning. I recommend you reinstate this feature as soon as possible, or I'm sure many businesses will find other services.
2 votes -
Being able to see how many retail items were sold in cash and credit card
Not sure if this is the case for users that export data to Quickbooks through the Clover app, but as a user that introduces deposits manually in QB it would be very helpful to click on tender type and see how many retail items were sold during a specific time period that were cash transactions and that were credit card transactions. Also the daily batches should have a breakdown of retail items sold and the surcharge amount.
2 votes -
An option to have the Sales & Tender Report sort alphabetically instead of in descending order of sales.
It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.
2 votes -
Server performance reports
Ability to run a comparative report of servers to be able to measure detailed sales performance of each server:
number of guests
selectable date range
sold entrees (count and gross dollars)
sold appetizers
sold liquor
sold desserts
display/filter on day of week
display/filter on order entry time2 votes -
Partially paid orders should show up along with open orders.
The terminal allows you to view open order or partially paid orders but not at the same time. You should be able to check off in the filters which items you would like to see.
2 votes -
REMOVE OR HIDE SALES REPORT FROM HOMESCREEN
The sales report is displaying on the home screen of clover device. And our merchant don't want that. Could you please find a way to remove or hide it from the home screen.
2 votes -
individual server reports
Servers should only be able to see their own report, have access to only their guest checks, only see sales for current day transactions. This is a security and privacy issue
2 votes -
Note For Item or Service Field
Currently when a merchant inputs data into the "Note for item or service" field, this data passes to the cardholder. However, the data does NOT flow through to the merchant's reporting. I have a client who inputs the date of the event for their catering invoices in this field. When they go back later to tie the transaction to an event, they are unable to do so because the Note field in blank in the reporting.
2 votes -
Please let me run reports for multiple devices at once. Not one, not all, but let me select from the list of devices.
Please let me run reports for multiple devices at once. Not one, not all, but let me select from the list of devices. I would have to run over 600 reports to get a month by month snap shot of our offsite sales. This would give me a ton of important data
2 votes -
Daily Customer Settlement Report
The current Close Out menu under Finance currently shows us the daily transaction amount that goes to the Bank. When you click to see the details, it shows summary per card. That has not been helpful. We need this to show the customers whose transaction cleared to the Bank every day. So we will see total Closeout for the day and when we click on the total amount it gives us the customers that make up that total. Kindly help create this report.
2 votes -
custom field on the sales report
We have multiple clients want to add a custom field on the sales report, e.g. each sales needs to split tip income with kitchen staff, so they need add a custom field "Kitchen Tips" to the report.
The formula for this field is (net food sales + net unclassified sales) * 5%, "food" is a revenue class the merchant defined. They used to use the Squirrel POS system, which allowed them to add such a field.
2 votes -
inventory evaluation reports. showing your current total cost of inventory currently in store.
a way to see your current total of inventory for the year. by vendor
2 votes -
report pay outs from register
employees have the need to buy supplies quickly on occasion and do a payout from the register there is no method to do that
and your chat line is worthless2 votes -
Item sales report display for gross sales and net sales
As of Aug 1, 2023 item sales report, the display order for gross sales and net sales is incorrect.
Currently gross sales $ and net sales $ are displayed before item sold.
After sku and product code, the display order should be item sold, refunded, exchanges, net sold, and then gross sales $. Net sales $ should be displayed after exchanges $.
I have entered case # MI001119531 to request the display change back to the correct way it was displayed on the items sales report since June 2021 when we first started using Clover.
Thanks.
2 votes -
Separation of the additional charges vs. Surcharges on device
When printing sales overview from the device the Additional charges section should itemize the amount for surcharge vs. gratuity. Currently we have to log into the dashboard to get that.
2 votes -
Can you please add the Business Name to the Emailed End of Day Close out Report
Can you please Add the Name of the Bussiness on the End of day close out report Emailed to the merchant.. Not just the MID #. I have a client who has multiple accounts but under the same email. They want the name of the business listed on top of the report so they can idenitfy which Close out report belongs to which business. . Thank you!
2 votes -
An import of Menu Inventory should NOT Deselect the "ONLINE" checkbox for the Entire Menu! Additionally the only way to Select ONLINE is to
An import of Menu Inventory should NOT Deselect the "ONLINE" checkbox for the Entire Menu!
Additionally the only way to Select ONLINE is to Select Each & Every Menu Item, Select "Online", Save, move on to the next & Rinse & Repeat. The Import (and Export) Inventory Template should have Online as a Column for each item. The Import Template should have a way to save the ALL the Existing info on an item, including Pictures, and Descriptions.2 votes -
Merchant Processing Statement permissions
Need allowable permissions to be created so a non-owner of the account can access and view the Merchant Processing Statement.
2 votes -
2. Limited reporting – the description field which can be a unique identifier for the users is blank on the download report - If the merchan
For unique identifier we are not able to match back to report in Virtual Terminal as the "note" or "description" field remains blank - does not pull in the key field of info that we need to make our process more efficient and less manual.
2 votes -
Uber eats
To adjust font size for Uber Eats receipts
2 votes
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