28 results found

1. 3. Reminder messages – have limitations – cannot be copied and sent from original invoice to sender. Only can use the Virtual Terminal to s

   1. Reminder messages – have limitations – cannot be copied and sent from original invoice to sender. Only can use the Virtual Terminal to send.
   2. At this time Clover does not have that feature but we are able to submit an enhancement request in regard to creating that feature in a later update
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2. . Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is ther

   . Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is there any other option available?
   - The only work around would be adding the Customer name within the note field.

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3. Online ordering with Coupon

   Clover online ordering is so far getting close to perfection. Only a few things need to change or add. The basic function needed asap is a coupon(discount) for online ordering. We do promotions every now and then for new customers. If a coupon/discount code can be added that will be great and we don't need to look for other online order providers.
   I think this is a basic need for online ordering. Now with integration with all platforms, which is great but I still not using it because of this one function on clover online ordering.
   The other not very important part is the category display dropdown instead if we display on the side or on top will be great so people don't need to search for it.
   3. And one last thing is changing color as restaurant website so that it matched business profile.

   Clover online ordering is so far getting close to perfection. Only a few things need to change or add. The basic function needed asap is a coupon(discount) for online ordering. We do promotions every now and then for new customers. If a coupon/discount code can be added that will be great and we don't need to look for other online order providers.
   I think this is a basic need for online ordering. Now with integration with all platforms, which is great but I still not using it because of this one function on clover online ordering.
   The other not very… more

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4. Uber eats receipts

   To be able to adjust Uber eats receipt format and font sizes

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5. Transaction Description/Note

   I too just migrated from Payeezy to Clover and lost the ability to provide my customers with a referenced invoice & job number on their receipt. If I cannot reference what job and invoice number a customer is paying for, I cannot use your service. These receipts are also supplied to my accounting department for reconciliation so they too, do not know what invoice or job the transaction is to be applied to without this option.

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6. Transaction Note or Description to Customer

   We just migrated from Payeezy to Clover virtual terminal. We lost the ability of providing customers a description or note for the charge. If the developers do not add this feature fast we are going to have to find another another card processor. Oh and this suggestion page, not so friendly. No idea if the right people are going to get this.

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7. Change an info in webhooks when new items added via template and stock tracking is disabled

   I am writing to you because one of our mutual merchants Tom Manley (tom@tommanley.ca, Clover ID MX8YWYJT56AT1) reached out to us with the question of why products from their Clover account where the stock tracking is disabled sync to Ecwid as out of stock.

   I made some tests in my Clover demo account (THK6Y6J0SY5J1) and noticed the following behavior:

   if the stock tracking is disabled, when importing new products to Clover using the spreadsheet (with no values of stock quantity in the spreadsheet), after syncing with Ecwid, these items will be out of stock in Ecwid; an example: the 'MMMM added via template with disabled stock tracking' product, Clover ID 71CZ7VDXVYX4C
   if the stock tracking is disabled and a new product is created right from the Inventory --> Items tab of the Clover Web Dashboard, it comes to Ecwid with unlimited stock (an expected behavior); an example: the 'LLLL added manually via Web Dashboard with disabled stock tracking' product, Clover ID HQ9V8RYKDMV3T

   This happens because webhooks from cases 1 and 2 are different:
   For the 'MMMM added via template with disabled stock tracking' product when the next sync is performed, it says that the item stock quantity is 0.0, though the stock tracking is disabled on the Clover side:
   2023.02.22 15:25:07.816 clover 50819005 SyncMissedProdu syncStore - Start processing product com.ecwid.clover.to.CloverProductItemTO@1c8b1cf6id='71CZ7VDXVYX4C', hidden=false, name='MMMM added via template with disabled stock tracking', alternateName='null', code='', sku='', price=9999, priceType='FIXED', defaultTaxRates=true, taxRates=com.ecwid.clover.to.CloverTaxesTO@fe375f4, cost=3100, isRevenue=true, itemStock=ItemStock{quantity=0.0}, modifiedTime=1677079443000, modifierGroups=[], categories=com.ecwid.clover.to.CloverCategoriesTO@7df31ec4, itemGroup=null, options=CloverOptions(elements=[]) for owner 50819005.

   For the 'LLLL added manually via Web Dashboard with disabled stock tracking' product when the next sync is performed, it says that the item stock quantity is null:
   2023.02.22 15:25:08.413 clover 50819005 SyncMissedProdu syncStore - Start processing product com.ecwid.clover.to.CloverProductItemTO@443a6439id='HQ9V8RYKDMV3T', hidden=false, name='LLLL added manually via Web Dashboard with disabled stock tracking ', alternateName='null', code='null', sku='null', price=20000, priceType='FIXED', defaultTaxRates=true, taxRates=com.ecwid.clover.to.CloverTaxesTO@3c2e3a30, cost=7700, isRevenue=true, itemStock=null, modifiedTime=1677079344000, modifierGroups=[], categories=com.ecwid.clover.to.CloverCategoriesTO@1c1f1d41, itemGroup=null, options=CloverOptions(elements=[]) for owner 50819005.

   So, basically, we put the 'MMMM added via template with disabled stock tracking' product as out of stock because of the webhook you send to us saying that itemStock=ItemStock{quantity=0.0}, when it should be always in stock as when one adds a product via Clover Web Dashboard.

   Do you consider any changes in product import behavior when adding new products with your template in case the stock tracking is disabled in Clover?

   If you could change the parameter itemStock=ItemStock{quantity=0.0} to itemStock=null for products created with your template in case the stock tracking is disabled, it would really help our mutual merchants a lot and they would not have to go from product to product and change their stock on the Ecwid side.

   I am writing to you because one of our mutual merchants Tom Manley (tom@tommanley.ca, Clover ID MX8YWYJT56AT1) reached out to us with the question of why products from their Clover account where the stock tracking is disabled sync to Ecwid as out of stock.

   I made some tests in my Clover demo account (THK6Y6J0SY5J1) and noticed the following behavior:

   if the stock tracking is disabled, when importing new products to Clover using the spreadsheet (with no values of stock quantity in the spreadsheet), after syncing with Ecwid, these items will be out of stock in Ecwid; an example:… more

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   0 comments  ·  Webhooks  ·  Delete…  ·  Admin →
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8. Does anyone know if Opentable has any plans to integrate with Clover POS
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