self-service Tab closure for bars
Specifically targeting bars; late-night, a larger proportion of the bar staff-s time is dominated by having to close tabs, and in a crowded bar, a large amount of space at the bar is also dominated by customers waiting to close their tabs.
Idea: QR code link to portal (Bar can post QR codes around establishment, by open-space areas, by exits, even in parking lots), customer can enter in last 4 digits of the CC they opened the tab on, and can then close out their tab via self-service, adding tip and signing, instead of having to interact with bar staff. Frees up bar staff for more serving, customer experience improved because they do not need to wait in line to close out.
Will need interface with POS system, and for the QR code link to take to a webtool that would allow query of open tabs by last 4 digits of CC. Will also need outputs to feed back into the POS system with the signed tab for closing books.
Charles Nichols
shared this idea
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