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PLEASE "FIX" the WEB DASHBOARD MENU ADDING ISSUES

Please FIX the Clover Dashboard MENU ENTERING ISSUES -
HAVE already escalated and reached out to MANY Support Reps -
You CANNOT "scroll" down to ALL the fields

The ONLY way to be able to stay on the adding items page to ADD info ...

Is to "ZOOM OUT"
But you have to zoom out SOO far that you cannot see the wording

Have tried different browsers, laptops and computers _ ALL of my NEW in the past year Customers are havig the SAME issue =

IS VERY PROBLEMATIC and isw CRITICAL to them managing their menus in a timely manner without having to go to a device to enter items, categories, modifiers, etc ...
WHatever update was done over the past year to cause this - PLEASE ASAP find a FIX and re-update -

Is causing Merchants to be UNABLE to complete what they need to in a tiomely manner and m akes for a not happy experience = And they love thier CLover otherwise = Has been 2 months of different sharing issue with Support and escalated Support and not resolved

I CANNOT enter menu items either - From the Dashboard - SO that I can give my customers the service I promise ...
EVERY MERCHANT NEEDS THE DASHBOARD TO FUNCTION RELIABLY AND SENSIBLY AND WITHOUT HURDLES

NO ONE CAN SEE THE PRINT AS TINY AS IT BECOMES ONCE YOU ZOOM OUT TO SEE "ALL" FIELDS TO ADD?CHANGE WHAT IS NEEDED

Thank you

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Donna Gilchrist shared this idea  ·   ·  Report…  ·  Admin →
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  • Scot commented  ·   ·  Report

    Two things: First, I use an iPad Pro to do most of my Menu / item entry, updates, etc. and do it on the website/dashboard. I used to be able to enter the item and complete all fields. Now, I have to go to a whole new page to enter the menu/ assign the item. Waste of time. Also, on the iPad on the dash board the screen would slide left and right, as needed to click the + button to enter the category and label. Now the screen is locked and I cannot add the category or label. TO do that, I have to save “everything” and go to the Clover Go app, find the item and then there I can assign the category/label. Also, in the Clover Go- you cannot (or at least that I’ve found) add a picture of the item for the online order. I have to go back to the Dashboard to do that. In the past couple updates you’ve made an item entry, while mobile and using mobile devices, a duplicative endeavor. I am mobile due to having three locations and moving around or working the counter. I cannot always enter items on a desktop. Please go back to the old ways of entry, menu assign and more flowing entry.