Description:
On the Clover Station Duo, the Customer Facing Module has a helpful “Get Points” prompt that encourages customers to sign up for Rewards. However, the Station Solo has no equivalent option. This creates a major gap when orders are left open and paid later.

Specific pain point (Drive Thru example):
In a Drive Thru setup we use a Station Solo to take orders. Orders remain open because new orders keep coming in. Payment is then taken at the window on a Clover Flex. If the customer is not enrolled in Rewards when the order is first opened on the Solo, there is currently no reliable way to prompt or enroll them at the moment of payment on the Flex (or when reopening the open order). The “Get Points” style prompt that exists on Duo’s customer-facing screen is missing, so many enrollment opportunities are lost.

Requested improvements: Add a “Get Points” / Rewards enrollment prompt option for the Station Solo (similar to the Duo Customer Facing Module).

Ensure the Rewards enrollment prompt (phone/email or “Get Points”) appears reliably when paying a previously opened/held order — including when payment is taken on a Clover Flex for an order started on a Station Solo.

This would remove significant friction in Drive Thru and other open-order workflows and help increase Rewards sign-ups.Thank you!