Allow Tables to Remain Occupied After Payment in Clover Dining
We operate a buffet restaurant where customers pay before they begin eating.
Currently, when we assign a table in Clover Dining, add buffet items, and complete the payment, the system automatically marks the table as available, even though the customers are still dining.
This creates a significant problem for buffet restaurants because we cannot accurately track which tables are occupied and which are available.
We would like Clover Dining to support the following workflow:
- Assign customers to a table.
- Add buffet items and collect payment immediately.
- Keep the table marked as occupied after payment.
- Allow staff to manually mark the table as available once customers have finished eating and the table has been cleaned.
Ideally, there should be an option in Clover Dining settings to disable automatic table release after payment.
Payment status and table occupancy status should be managed independently.
This feature would be extremely useful for buffet restaurants, all-you-can-eat restaurants, and other businesses that require payment before dining.
Thank you for considering this suggestion.
zerui zheng
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