66 results found
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App compare last year data
When using the mobile version of Clover, the screen we use most often is our Sales Overview to review sales for the day. Often this page will compare our daily numbers to numbers yesterday or last week. Now that we've been in business for 1 year, we'd like to see our numbers compared to the same day last year. I was informed by Clover Tech Support that there is no setting to change this, and that you have to use the web browser version of Clover to search this data (which is not convenient). Year over year data is a…
4 votes -
Credit Card Tips Witheld
The merchant would like to withhold tips of 3-4% in the employee sales report . By law tips are 100% transferred to the employee, however now the merchant is paying full credit card processing fee's on tips on monies they do not keep, making this non-compliant, there can be a feature on the dashboard back office, to turn on "Tips witheld" only % displayed that will reduce their cc tips. This will offset the cost of processing credit card tips against the company, this will update the reporting for cc tips in employee sales report and homebase. The employee sales…
4 votes -
KDS report
Kitchen display Unit:
The KDS generate data such as processing time and average processing time. We would like to access this data in a report. It will help us to manage the efficiency of the kitchen and complaints
4 votes -
sales tax
third party online sales and sales taxes should be excluded on the report, or reported separately because they pay the taxes, so i get the clear picture of taxes owed to state, county and city, right now its included in the total sales.
4 votes -
4 votes
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Clover dining call out from multiple customers
I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.
1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter…4 votes -
Employee Reports should have number of transactions and breakdown of all cards used in the employee end of shift report so they can balance
Hello ~
My issue is I need a report for my employees end of shift report to print out the number of transactions they had for their shift. This was available before Wed April 24, 2024. The report had the subtotal of all cards (not detailed cards though) and then the tips separately, so the employees had to add these numbers together to get their total of their cards and tips.
Since the update April 24, 2024, they add together the amounts now, but do not give the number of transactions made so they can count up their physical copies.…
4 votes -
REMOVE OR HIDE SALES REPORT FROM HOMESCREEN
The sales report is displaying on the home screen of clover device. And our merchant don't want that. Could you please find a way to remove or hide it from the home screen.
4 votes -
daily sales reporting
Limit the time frame an employee can view sales from a previous day.
3 votes -
employee sales report with categories
merchant would like to be able to view employee sales by category (ie. food, beverage, etc.
3 votes -
Restaurant Reporting Employee Details
In restaurants with bars, generally the server needs to tip out the bar on bar sales. We need to have a breakdown by category or revenue class available on the device. It's too cumbersome to have to go through all of the steps using the dashboard, and many shift supervisors and even managers do not have access to the web dashboard. Additionally, you want to be able to print the report and attach to server check outs to be turned in to owner or accounting or whomever. Please do this ASAP.
3 votes -
Tax Reporting IS INACCURATE
Your tax reporting is INACCURATE.
We need a clear way to determine meals taxes. THIS IS CRITICAL.
Your tax statements and reports are a mess. We can not use what is in your reports as it blends POS taxes with delivery app taxes. We need a way to clearly show net sales and taxes from the POS.
You currently show the amount collect from each order type at the bottom of your sales report. Please also add net sales and taxes for each order type.
I've found that your tax report does not break out meals tax and no tax…3 votesPlease contact support to resolve this
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Shorten the Daily Report
Both of the End of Day reports are simply WAY TO LONG. It wastes a ton of paper. I only need a few figures from the report. Amt Collected, Tips, Total Credit Card Amt, entries for amounts taken out of the drawer (Payouts, tips, etc). I HATE THE NEW REPORTS - WAY TOO MUCH INFO just to check up the drawer.
3 votes -
Itemized reporting that breaks out which employee did what on the checks.
Currently, the employee who opens the check and orders the first item is the only employee that is tracked on the check. We would like to be able to track what each employee serviced on the check. We need to know who added what amounts, who authorized a credit card and who closed the check. These details matter.
3 votes -
Report
I need a detailed report showing when an item is moved from one table to another, who authorized the move, who performed it, and at what time. At my restaurant, we’re experiencing issues because we don’t know who is moving items, when it’s happening, or who approved the changes. This report is critical for us, and it would be extremely helpful to have it available as soon as possible.
3 votes -
Service Charge
I need to know at the end of the day if the service charge is credit card or cash.
3 votes -
"Time Per Order" report
Fast service is vital to a restaurant. Would like a report that tracks restaurant performance metric "Time per order". Would like to see it by hour, by day, trends over time.
3 votes -
App for finding the cost price of Open orders
While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.
3 votes -
Adding reporting based upon applicable Sales Tax.
Hello,
Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.
3 votesWe are working on a more detailed version on the taxes report that will solve this.
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end of day waiter report should not complete if they have opened orders
should have an option that it doesn't print unless all opened orders are closed
3 votes
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