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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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47 results found

  1. During Extremely busy periods, line cooks and expediterts have a tendency to not pay attention to order type. Sometimes "To-Go" orders get plated and have to be replated in to-go containers.

    If order types could be color coded on the KDS displays, it would help distinguish between order types and minimize plating errors.

    2 votes

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  2. WITH CLOVER DINNING HAVE THE OPTION TO REMOVE ORDER TYPE WHEN DEALING WITH TABLES.
    ITS CONFUSING WHEN THE DEFAULT ORDER TYPE IS "TO-GO" AND THE ORDER RECEIPT READS -
    DINNING ROOM TABLE 5
    TO-GO

    2 votes

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  3. Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.

    If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.

    For example:

    Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.

    Hamburger - category…

    2 votes

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  4. Make label printers work like any other kitchen printer. They need to be network printers where print labels are used to fire prints. It should support both types of labels, die cut and linerless. Also, labels should be able to be printed from KDS.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Print the full order with all courses shown. The ones to be fired are shown as prepare, the course to follow show hold. This way the kitchen knows what is coming and can plan. Then the wait staff can send a re-fire to prepare the courses when needed.

    2 votes

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  6. Currently you can Group line items for "order receipts" but this does not Group line items when printing to a Kitchen Printer. It comes out like this


    ITEM

    ITEM

    ITEM

    We'd like an option to do


    3x ITEM

    2 votes

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  7. Orders shown on KDS should be able to snake around rather than having to scroll down. Right now they have to scroll down to see the entire order. That is not ideal for a busy restaurant They are switching from toast and they have the ability to see the entire order without having to scroll.

    2 votes

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  8. Will like to See more items on the KDS which is currently seeing only Three

    2 votes

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  9. KDS - Multiple Courses - show all the courses and firing by prep time

    Different dishes has different prep time, therefore some 2nd course dishes need to be fired at the same time as 1st course dishes.
    Some items are fulfilled quickly and can end up getting cold (or warm) while waiting for service, and other items need more time. It slows service down.
    See Toast

    2 votes

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  10. Allow the Register app to be on the KDS so employees can take orders on it. Taking a quick order from KDS screen would greatly enhance our work flow by having our customer to wait less. It wouldn't need to accept the payments, but getting an order in the system so other employees could get started on would be a game changer. Then we could take payment later.

    2 votes

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  11. KDS Merchant request-can we turn off the sleep mode. If the KDS goes to sleep they may miss an order popping up.

    2 votes

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  12. Ability to adjust the font size on the Epson TM-L90 as currently it is too small.

    1 vote

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  13. The ability to route items to the kitchen based on order type. For example, a kitchen that wants to send to go /online orders to a specific printer located in the kitchen and dine in orders to a different printer. This is great for restaurants that have a separate kitchen preparing to go and online orders. Right now, the work around is to create duplicate items, Fries (For Here) and Fries (To Go). Although this works, it makes item reporting and menus more confusing.

    1 vote

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  14. I would love for kiosk orders to be printed automatically, just like Clover and DoorDash orders, so we don’t have to do it manually. I’d like them to continue going to the kitchen monitor, but also be printed on pape

    1 vote

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  15. Please add the Server Name next to "In-Store" on the KDS so we do not have to click into the Order Note every time to see which server is assigned

    1 vote

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  16. The KDS has been a great addition for us. We would love to see a button on the main screen to toggle between the 5 ticket view and the 10 ticket view rather than having to go to the settings and change it there. To be able to just click a button on the main screen to change that would be AMAZING and save time in a fast paced environment like we have.

    1 vote

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  17. Merchants would like to be able to automatically print to several order printers without the use of kitchen labels. Currently, if there are multiple printers, it has them select which to print to and manually reprint the order label if an additional copy is needed.

    1 vote

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  18. KDS needs a summary of all orders with counts. If there are 5 tickets on the display, there needs to be a summary bar like freshKDS that shows for example 5 burgers 4 soups 1 sub etc. the total number or all items that are fired in a summary.

    Needs font and color sizes

    Table numbers could be bigger and Dine in or take out could be smaller

    1 vote

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  19. Expend network label printing functionality to the KDS. Make sure the label print includes custom modifiers.

    1 vote

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  20. I am a tech for a CC processing company that uses Clover but also have been a chef for 20 years. In Clover POS I can assign a color to an item, who do I contact to have that same color be reflected on that item for the KDS as well?
    Example - If I made all salad items blue when a line cook sees the color blue they know it’s a salad.

    1 vote

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