64 results found
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Merchant would like to have a house accounts option
Since Clover does not offer a built-in house accounts feature, the merchant must rely on third-party applications. House accounts allow customers to prepay funds and have purchases deducted from their balance each time they visit.
1 voteThank you for submitting your Idea to UserVoice.
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Being able to Attach Discounts to Categories
It would be very helpful and save time if we could attach discounts to categories, so that when we ring up customers, the different categories, that have different sale prices will just automatically be applied instead of having to click on each item and apply a discount. Which is time-consuming.
1 voteThank you for submitting your Idea to UserVoice.
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Discount Stacking
please provide a setting that automatic safeguards employees from accidentally stacking outside discounts to an order. For example we have a reward system that we use, and that system will periodically send out a $5 off coupon for their birthday. What I'm looking for is a way that clover can detect multiple outside discounts (birthday coupon, military, etc.) to the same ticket. As a SMALL BUSINESS, IT HURTS WHEN A CUSTOMER COMES IN AND TRIES TO STACK 2-3 DIFFERENT DISCOUNTS AND STILL WANT THE IN-STORE ADVERTISED SPECIAL WE HAVE GOING ON. I KNOW THE EASY ANSWER IS "TRAIN YOUR EMPLOYEES…
1 voteThank you for submitting your Idea to UserVoice.
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Online Retail
For your new online retail store option can you please make it possible that ontop of picking up your order at the store they could also choose to have it delivered. We can then set pre determined delivery pricing through Can Post and/or Purolator and arrange to have it shipped. There is no point for customers to order online then pick up at the store, they might as well show up at the store and order then.
1 voteThank you for submitting your Idea to UserVoice.
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service charge auto gratuity
I have two big restaurants that need more flexibility with service charges. The first one needs to have the ability to add more than one service charge to Clover, sometimes they will need one percentage added, sometimes a different percentage added, sometimes both. The second restaurant (as well as the first) needs the ability to have a sevice charge categorized as an auto-gratuityand have it go to the employees responsible for the check. Thanks for your attention
1 vote -
Orders app/on account
For now, when you put something on orders and do not add a payment method, you can only go back one month in order to add payment via the orders app on the duo station. That messes up my system when I get a check futher out than one month of the original date of transaction. I need to be able to see all orders I have ever made and saved via Orders app.
1 voteThe Orders list displays the last 30 days, but stores all orders. These can be searched using order#, customer or items.
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Organize Items by Alpha-Numeric
Can the ability to organize items in the register app by alpha-numeric (A to Z) be added?
1 voteThank you for submitting your Idea to UserVoice.
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Online Ordering
We are a beach chair rental business on one of the busies most beautiful beaches on St. Thomas, VI. Magens Bay.
We would like to close Tuesdays and Wednesdays permanently to prevent overbookings. Unfortunately, this cannot be done on the Clover dashboard or app. When we pause these days all of our online ordering is turned off for present and future bookings.
We would like to be able to just turn off the specific days, so we do not have to change the regular schedule for the week and come back and change the days again. This would be very…1 vote -
Can we please have the ability to merge Orders?
Currently, we aren't able to merge two open orders. Can this functionality please be implemented? TY!
1 voteThank you for submitting your Idea to UserVoice.
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Make check a form of payment
Should be able to select check as a form of payment in addition to cash and charge. (I know it's not as common but some businesses do still take checks)
1 voteThank you for submitting your Idea to UserVoice.
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trade in
There needs to be a way to take a trade-in on the register screen other than using a discount. There are times we have "upside-down" trades and that is an impossible thing to do because you can't add a discount for more than what the item is selling for.
1 vote -
Prevent zero dollar transactions
There are multiple reasons why Having the ability to disable sales of $0 could come in handy. Example is if an employee accidentally puts in $0 into the inventory costs. I've ran into this error because of QR code problems and valued employees not filling in all the blanks when putting in new merchandise. This would be advantageous for everybody including Clover because you don't get processing fees if the product is $0
1 vote -
search orders by invoice number
search orders by invoice number
1 vote -
Customer name on portal receipt and print receipt button
Is it possible to add the Customer name to the Receipt that is printed from the portal? Also, instead of having to go to "Transactions" to view payment receipt it would be nice to have a "print receipt" button on the payment complete screen.
1 voteThank you for your feedback. Clover does offer the ability to print the receipt from the payment complete screen. Please contact our support team if you require assistance with that feature.
We currently have no plans to add customer name to a receipt as it could create complications for us with PII data and/or PCI.
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Show employee nickname on receipts
Clover dashboard asks for "full name" and "nickname" and states directly underneath that line that the "nicknames will be printed on receipts," but that isn't the case. To protect our staff we need the Nicknames function to actually work.
1 vote -
Order Receipt prices
All Devices including duo,mini,flex. It would help a lot if the order receipt printed out with the items price, as of right now when you make an order and sve it the receipt prints out with all the info except the price of the items.
1 vote -
Online ordering Printer Options
I am needing to be able to turn the printer option off when each order comes through online. I don't need each order printed since to me that is a waste of paper and for my business we look each order up in our system. We don't need the paper version printed. (i'm not a restaurant)
Also, I don't need to allow customers to schedule a pickup time/day. Is there a way to hide that feature or turn it off?
1 vote -
exporting transactions
Would be nice if it included everything when you export reports. Example the ship to address for sales tax use. At the moment we have to go back into the transaction to get the address and put it in manually.
1 vote -
please add a toggle button to turn off/on 2 receipts on POS terminal.
recently CRA audited us and they did not like your logged version of transaction since they were looking for the actual receipts. Please add a toggle button to turn on/off 2 receipts under printing setting. I was very disappointed to learn that Clover has removed this option to print 2 receipts at the same time and now its manually done.
1 vote -
Orders App no longer allows for the device to show both online and in-store orders on the same page
A recent update took away the option to view online and in-store orders on the same screen in the orders app on the device. There is an option to filter between orders, but it does not have all orders as an option, so it makes managing orders tedious
1 voteThank you for submitting your Idea to UserVoice.
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