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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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85 results found

  1. Modifiers need to be quick edited on the same screen. For a retail business such as a plumbing supply store there are 3 prices for every item. These prices such as copper pieces for pipes change every day. Clover is missing out on retail businesses where being able to quickly change these 3 modifers prices that is associated with the one item. Quickbooks desktop has made this simple on all one screen. And in the same modifier discussion, when the modifier is added in the register the individual price disappears when more than one modifier is added. Contractors are asking…

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  2. On the Item Sales Report, the SKU and Product Code are the same, taking from the SKU i think. The product code is not accurately showing. This needs to be fixed.

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  3. We'd like to be able to view up to 999 items per page like before the last update. Now we can only view 200 per page which means more clicks and room for error having to switch between more pages

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  4. When we apply a 100% discount to an item, it does not auto-decrement from inventory. Please make it so comp'd items decrement from inventory.

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  5. Please add the ability to export our item lists to a CSV file so it can properly be imported into other addons such as Ecwid. This will make updating and creating an online store easier and more organized.

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  6. Offer a retail inventory build service for a fee, or develop an AI inventory builder than can be utilized for existing retail merchants that have inventory built in other POS systems (export) or excel/CSV/intuit

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  7. Item List - > add the ability to show a column to display if the item is set to Automatically manage availability or Manually manage Availability.

    Also the ability to select Multiple Items to set them to either Automatic or Manual instead of having to go into each item and set this field

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  8. Customer needs to reset inventory to zero due to duplicates and triples of items and start with a clean blank inventory/ items. No items in the Clover whatsoever. Currently, Clover makes you bulk edit at 200 items at a time. With over 18000 items this takes over an hour to click and click and click to erase back to zero.

    For example, the 3 lines where its export/ import/ print/ item settings to have a reset inventory items to zero. Make the merchant require a 2 factor authentication to actually reset the inventory to zero items to eliminate a chance…

    1 vote

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  9. A modifiers column and modifier prices are not available columns in the item list in the Clover dashboard. Merchants have to click onto the item which is a blue link to see the modifier and click the modifier to change the prices. For example, a plumbing retail store has 3 modifiers for 6000 items. Currently, the merchant can look at his 6000 items and see all 3 prices next to the same item along with margin % in correlation with the cost (which Clover does have the cost column currently which is a positive) Since Clover already has the cost…

    1 vote

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  10. Provide new retail merchants the option of an inventory build peripheral, similar to what is offered to restaurants.

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  11. Provide retail merchants a peripheral product of an inventory build, similar to what is offered to new restaurant merchants.

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  12. It would be helpful to have the option to move entries between the Item and Category sections. For example, if you accidentally create a large number of categories under the Item section, you currently have to delete them and start over. Instead, there should be a way to transfer them directly into the Category section. Likewise, if you mistakenly add an item into the Category section, you should be able to move it back into the Item section without having to redo everything.

    1 vote

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  13. I would like to see the ability of being able to rearrange the Item List within the Clover Dashboard, similar to being able to rearrange the Category list.

    1 vote

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  14. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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  15. Be able to Price match items and make changes on the Fly

    1 vote

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  16. Need to see current inventory count on phone app !! Used to be there 😳
    I do a lot of orders on my phone . It’s a must to have catagory item counts PLEASE FIX THIS

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. In the Mobile App, you are able to scan UPCs in the sale tab, but you cannot do that in the items tab. It would make being able to look up items on the go much easier than having to type in the UPC or description.

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. There is currently no way to edit a variant item name. You can edit the overall name of the product, but not the variant. You have to delete the variant and then reupload, which means having to re-enter the price, cost, SKU, product code, stock, categories, modifiers, and more. It adds a massive amount of time when you have to do multiple.

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. The bulk edit cost used to exist, and this new version of Clover has removed it. It adds HOURS to our inventory. We are able to edit everything else we need in bulk - price, SKU, product, and more, but we have to click in to each individual item to edit the cost, and it is incredibly time consuming and frustrating.

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  20. We do not have the ability to turn a normal product into a variant item. This makes things difficult with having to delete and then recreate the item. It would also be great to be able to merge items into one variant item. For example, if I have 15 separate items, I would love to be able to merge them all into one larger item with variants.

    We personally have a product with 75 colors that were all entered as their own product. There is no way to merge them or even just convert one into a variant item. We…

    1 vote

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