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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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Merchants on the Retail Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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188 results found

  1. Customer name on portal receipt and print receipt button

    Is it possible to add the Customer name to the Receipt that is printed from the portal? Also, instead of having to go to "Transactions" to view payment receipt it would be nice to have a "print receipt" button on the payment complete screen.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  2. Receipt size on portal

    We have found that the default receipt size on the portal is too large, resulting in it printing on 2 pages. In order to adjust this we change it manually using the "more settings" for the printer. I know things vary from one printer to the next but it would be nice to have the size fit to 1 (Letter) sized page or have it "Fit to Printable Area" by default.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  3. Digital Gift Card Feature

    The digital gift card feature is no longer showing up on the gift card app. This is a useful feature because we don't have to always use the physical gift cards.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  4. Customer Phone Number Field

    Customers ---> Edit Customer or New Entry

    Please allow for copy/paste functionality for phone numbers.
    I have to copy/paste to the e-mail field to then type the information in the phone number field.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  5. Items - Price and Item Cost Fields

    Could someone please fix it so that one can enter the information one wants and not from right to left.

    For example:
    $0.00 is what appears in the fields
    If you start typing from the last zero, you have no issue.
    If you type from anywhere else, it is not exactly what you need to display.
    Sometimes to avoid the annoyance I have to copy the number in full and then paste it over to Clover

    Leave the fields blank so that one can enter what they need to without issue.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  6. We didn't get open order print option

    Subject: Request for Assistance with Clover Open Order Print Report

    Hi Dev Team,

    I’d like to bring to your attention an issue I encountered while trying to generate the Clover open order print report. Although the filter functionality is available, there is no option to select a printer either on the POS system or the online portal.

    Could you please address this issue at your earliest convenience? It is essential to enable this option for all Clover open order print views. We need the ability to print these reports to verify details such as:

    Who opened the order
    The purpose…

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  7. Add PNG and JPEG Business Promotion deals on Duo mini screen

    Use the customer facing screen from the station duo 2 to upload marketing jpeg or PNG announcements, when the customer is waiting for payments, multiple promo ads are changing every 5-10s on the duo customer facing screen

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  8. Pinpad without power needed for Clover Compact

    A pinpad without power is needed for the Clover Compact! With the Clover Compact terminal only using another Compact as a pinpad makes it very difficult to use because of the power needed for the pinpad!

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  9. Allow customizable THANK YOU messages on your FLEX Gen 3 devices

    Allow for customizable THANK YOU Messages after a payment is received. This can be before or after the choice of receipt options.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  10. Business name customization

    We should be able to set the same customer facing business name (the one that appears on receipts) for all of our facilities and differentiate the internal account name (what we look at when selecting which of our accounts we want to update). When you go to Zara, it says Zara on the receipt no matter which location you go to. There are no other details regarding location, etc.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Bank Account Information Displayed in Service Plan Under Account & Setup

    The information should display the banking information actually being used.

    I had merchants being billed to an old bank account that is different from what is displayed. This was not a sync issue since it had been going on for months.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. I would like to access the open orders

    I would like to access the open orders report on a monthly, or with a custom built date range in the dashboard, right now its only available in the device and as a owner of business its not possible to have a physical presence before the device to run a report.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  13. Can you PLEASE add back the feature of being able to edit inventory from the main search page!

    Can you PLEASE add back the feature of being able to edit inventory from the main search page, instead of having to drill down and 3 more clicks?

    0 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  14. pos preview on computer

    I would like to preview the pos system via my computer so i can update the interface at home and don't have to wait until after business hours

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. longer cable for Clover Duo for use in grocery stores with checkout lanes

    The Clover Duo version 2 is incompatible with usage at grocery stores with belted checkout lanes.

    If you picture the set up, as the cashier you have the workstation in front of you, and the customer facing device to your left. With a 1.5M cable, you cannot get to from where the register stand is to where the customer facing payment device on any belted checkout lane.

    With the Duo version 1 I found a work around, but the way the cabling is set up for the version 2, you cant jockey the cables around to make it work.

    As…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. scheduled order has no pickup time field

    both "Gets a list of orders" and "Get a single order" not carry pickup time stamp.

    not inside orderType either.

    please add this field

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  17. Invoices with rebate

    It's impossible to send an invoice to our customers if a "rebate" is included in it. We only do business with invoices to our buyers, and I would like to create a rebate for some of our preferred customers or our employees... I do not wish ta create a list of items in wich I would have 3 identical items with 3 differents prices...
    Please program the virtual dashboard so this would be possible.
    Thank you

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  18. ability to stay on item while editing, new update requires you research

    please reinstate the ability to edit an item or group of similar items with out requiring to re-search each time you save. new update changed this, before item would stay available to updates on similar items. new update resets the inventory field when saved and requires you to search for similar items again

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  19. Device settings

    Clover Dashboard settings should be mirrored on the Clover Devices.

    An admin should be able to make changes to all device settings from the device or from the dashboard.

    You should not have to log into the dashboard to make device setting change.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  20. Restocking Fee

    There needs to be an option to add a restocking fee on some return items for retail.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
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