336 results found
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Website Domain
It would be great when building a website with Clover to be able to use our own domain vs using subdomain with .cloveronline.com in the website address.
2 votesThank you for submitting your Idea to UserVoice.
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Inventory "Manual" reduction vs. "Automatic" reduction
Inventory "Manual" reduction vs. "Automatic" reduction.
When setting Inventory to automatically track reduction when items are sold, the "Manage Availability" option is defaulted to "Manual" instead of "Automatic."
Which means that each time a new item is added, the merchant must remember to edit and change to "Automatic." It makes no sense. It should be defaulted to "Automatic" since the Inventory setting on top left show that stock levels will reduce automatically. Can this be corrected. I have a very upset Merchant who now has to go back and edit each inventory item. He has thousands of items and is…2 votesThank you for submitting your Idea to UserVoice.
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Alternate Name Field
It would be very helpful to have the ability to add/edit the "alternate name" field within the dashboard or inventory app. This currently lives in the import template file only and we use this to print our product labels.
2 votesThank you for submitting your Idea to UserVoice.
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item sales report
On the Item Sales Report, the SKU and Product Code are the same, taking from the SKU i think. The product code is not accurately showing. This needs to be fixed.
2 votesThanks AJ for your message. Can you submit a support ticket please so we can help resolve this issue for you ASAP.
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Save report filters
We would like our reports to save automatically so we don't have to reset the filters every time. It'd be ideal if the Dashboard could display the filters we have already set so we do not have to recreate them every time
2 votesThanks for your suggestion. We're reviewing and will get back to you.
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Expand quantity view per page
We'd like to be able to view up to 999 items per page like before the last update. Now we can only view 200 per page which means more clicks and room for error having to switch between more pages
2 votesThank you for submitting your Idea to UserVoice.
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Decrement comp'd items from inventory
When we apply a 100% discount to an item, it does not auto-decrement from inventory. Please make it so comp'd items decrement from inventory.
2 votesThank you for submitting your Idea to UserVoice.
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add a description for items on the POS
Their should be an option that allows us to add an item description that will show on the POS and not just the online ordering
2 votesThank you for submitting your Idea to UserVoice.
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Modifiers Percentage Pricing
Modifiers pricing should have the options to be fixed or variable by percentage. All our catalog is customizable and the prices must vary depending on the quantity and the price of each variable. If a customer orders more (eg. business cards) the modifiers should increase the value by a percentage. Modifiers been fixed, at certain quantity break, make the cost of the items very low or very high. Creating a the same fixed modifier for every quantity would be a gigantic task.
2 votes -
Clover Online
Currently for Online stores for retail, there are no shipping or mailing options, there are only instore pickup and door dash delivery. This is limiting merchants from gaining shoppers because you CAN NOT turn both functions off. One must remain on or the website is turned off.
There is not enough allowed characters for customers to put contact information.
Categories do not have the ability to add descriptions.
A lot of work needs to go into improving the online store especially with regard to shipping.2 votesThank you for submitting your Idea to UserVoice.
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Reporting - Category for Existing Reports
There are many existing filters for reports, except categories. For small businesses categories are important to differentiate sales and allow posting of entries to an accounting program. Adding a category filter to existing reports would be a simple fix and help immensely to ease our operations.
2 votes -
"Mark as Completed" Button for Pick Up Orders
Pick up/ Shipping order notification with QR code.
It would be good to have a button "Mark as Completed" on some active orders so when the order is completed it sends a notification via text/email to the customer telling them the order has been completed with a QR code generated if it was marked "for pick up" or the tracking # if marked "for shipping".
When customer comes to the store to pick up we scan the QR, it would open the order and not allow the release of the merchandise ONLY until it's paid in full for partially paid…
2 votes -
Re-Order button option.
Add a button to "re-order" in the customer order history. B2B business would be more efficient and convenient if it has a re-order option. Going to customer profile/orders, you select a past order to see the details and you can start a new order with it as a base. After hitting the "re-order" button you are given the chance to check the items the customer wants to re-order in the new order with updated pricing in the register app, following this flow you can even add another option to "add more items from another past order" (in case the customer…
2 votes -
Choose Multiple Devices in Reporting
We need the ability to choose more than one device in reporting. Currently the only options are All Devices or the individual devices. Please include an option to choose which devices to include in a report.
2 votesAdding this multi-select capability is under review
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Revenue Class in Items List
When in the ITEMS list, it would be great if REVENUE CLASS was option to show for visible columns.
2 votesThank you for submitting your Idea to UserVoice.
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inactivity logout timer on desktop
Please allow the desktop users to adjust logout timer. Every 15 minutes is infurating
2 votes -
Multiple Prices on 1 item
When doing a special event and you want to have special pricing only if purchased at the event, and the retail location is still open, there should be an option for multiple prices on and individual item. Example, a cigar is $11 in the store but at the event is $10.
2 votesThank you for submitting your Idea to UserVoice.
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Inventory on hand reports
Create an Inventory Valuation Report which shows item, quantity, unit cost, unit price, extended cost, extended price. The report which currently exports to Excel is very disappointing and requires substantial work in excel to obtain the info needed.
2 votes -
Clover Dashboard changes bad
Why does clover insist on making changes no one wants or asked for. Now if one is clover dashboard it will log you out every 15 minutes. That's just ridiculous! Last week it was logging me out ever other MINUTE! I had to recheck two entire orders I had keyed in because it logged me out as I was entering product in. It didn't take the additional inventory numbers or a price change I hade keyed in before it logged me out when I hit enter. Just another waste of my time Clover has thrown in my way, adding to…
2 votes -
Reward points exempt items
You should be able to exempt items from receiving reward points and or perks used on specific items. I offer a third party service that is very low margin but higher price than my usual items and it allows lots of points to be earned that is in turn used on regular items eating into profits.
2 votesThank you for submitting your Idea to UserVoice.
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