347 results found
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Item sales reporting- fix Categories tab
In item sales reporting, when looking at Categories, please fix the All Categories checkbox to allow to select and DE-select all. It currently only allows you to select all and manually de-select categories. It would be easier if it worked to select and de-select all as an option when you have more than 50-100+ categories for retail.
6 votesThis is being worked on and will be updated early next month.
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inventory
The Clover Software really should take a priority on helping retailers with the inventory management>export>reporting features. If you all are not able to enhance this area you should really not market yourself as a solution for retailers. The fact that you can't 1. See current items in stock only, not all entries you have ever had 2. Ability to see in and out of when you add things to inventory 3. The Item export report is TERRIBLE and the column headers are not even accurate ie- Revenue detail comes through on the label column and with the latest changes the…
3 votesThank you for submitting your Idea to UserVoice.
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custom item
We do not want the "custom item" button to show up on our terminal. Unfortunately, it's not optional. I was told customer service can't remove it. This seems ridiculous. We should be able to turn it off.
3 votesThank you for submitting your Idea to UserVoice.
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BULK EDIT COST
PLEASE , I beg of you to make COST a bulk edit item, not just Price, When entering a long list from a Purchase order it is ridiculously tedious and time consuming to add each item, variants, then price and have to tap back in to every item to add cost. You HAVE to have Cost associated with Price in order to Map a COGS report . I am so frustrated with this.
18 votes -
Stop making Reporting Worse!
I would like to see adjustable columns on reports, the ability to add more columns in (such as current inventory in item sales reports). The ability to export to excel. We use item sales and inventory for our ordering but the last set of update has made this not useful using the web portal. We now have to go through our inventory item by item once or twice a week (with over 10k items), and hope we dont miss anything.
2 votesThanks for your feedback - we're making changes to address these points.
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Inventory Audit Trail
Merchant would like to be able to see an audit trail of when an item was added to inventory, any changes made to that item (quantities, price, etc.), when items were sold and, most importantly, when an item was deleted from inventory. It would be fine if this functionality was a requested report. Merchant has multiple users with access to inventory and if one user accidentally deletes inventory there is no audit trail to see when that was done and by whom. We thought Clover might have a back end audit trail for deleted inventory items and we were told…
24 votes -
Add cost to item modifiers
Please add the ability to associate a cost to a item modifier as that additional item has both a price and a cost from an accounting stand point. If I am adding an item (modifier) to the sale of an item, that cost needs to go up for things to be accurate and help track and improve margin numbers year to year.
4 votes -
Bring back the ability to uncheck "All Categories" in the item sales reporting!
I have around 100 categories that I need to reference sales reports on and it used to be that I could go to the drop down and uncheck "All Categories" and then select the one I needed. Removing that option now means that I have to uncheck a hundred categories to isolate the one. Please replace the ability to uncheck all!
2 votesThank you for submitting your Idea to UserVoice.
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Website Domain
It would be great when building a website with Clover to be able to use our own domain vs using subdomain with .cloveronline.com in the website address.
2 votesThank you for submitting your Idea to UserVoice.
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Enable capability to adjust quantity of items purchased to more than 99 when saved as "Fixed"
Please enable the capability to change/adjust the number of items purchased to more than 99 when an item is saved as a "Fixed" price. It can be done if the item is saved as "Per Unit", but then it shows like 1 (one) item is being sold and in the description is shows the quantity at whatever price.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory to re-add items when refunded
Inventory Refunds/Returns need to be able to automatically add the item back into inventory. Ideally, this would be configurable at the Item level to indicate if the item is to added back to inventory upon a refund.
21 votes -
Usernames for Dashboard
We have multiple people who log into our clover because they need to change inventory and it would be nice to have an admin user but then have other log ons under the same dashboard so we could select what permissions they have or not have. Also it would help with having to get a code every 14 days being sent to a single person to then have to get to person requesting.
1 voteThank you for submitting your Idea to UserVoice.
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Gift cards-
Gift cards purchased in store or digitally should link to the transaction so if a customer lost a gift card or a digital one is not received by email or text it can be tracked to be able to resend to the customer. Right now you have to look up the transaction and find it and then go to gift card report and match the gift card so you can find the gift card number if you can find transaction but if digital you should be able to find the digital copy to resend.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory "Manual" reduction vs. "Automatic" reduction
Inventory "Manual" reduction vs. "Automatic" reduction.
When setting Inventory to automatically track reduction when items are sold, the "Manage Availability" option is defaulted to "Manual" instead of "Automatic."
Which means that each time a new item is added, the merchant must remember to edit and change to "Automatic." It makes no sense. It should be defaulted to "Automatic" since the Inventory setting on top left show that stock levels will reduce automatically. Can this be corrected. I have a very upset Merchant who now has to go back and edit each inventory item. He has thousands of items and is…2 votesThank you for submitting your Idea to UserVoice.
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Consistency across Clover GO and physical terminal
Please make the functionality of the virtual terminal like CloverGo and the Clover website consistent with the physical terminal. For example, I have a price rule for cash discounts where the customer can qualify if they pay with cash or check. This works perfectly on the physical terminal. However, on CloverGo if I choose the check option as a form of payment, it does not compute as being eligible for the cash discount where it should. On the web version, it doesn't even give me the option to take a check as payment, only credit card. I take payments on…
1 voteThank you for submitting your Idea to UserVoice.
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Inventory
I am inquiring about the absence of inventory cost and total value display within the Point of Sale system. As a long-standing client since 2016, I am surprised this functionality has not yet been implemented.
My search within the app market for a suitable solution for retail inventory management has been unsuccessful, as most available applications cater to the restaurant and bar sectors.
I urge you to address this deficiency, as accurate inventory tracking is crucial for my business operations. Implementing this feature would significantly enhance efficiency and streamline my business processes, thereby mitigating the need to consider alternative POS…
1 voteThank you for submitting your Idea to UserVoice.
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View Images on Registers
There's already the option to add images for online views but it would be great if you could choose to show those on the physical registers as well. For some items, postcards for example, it would be easier for my clerks to simply match the image rather than trying to choose the correct description. This would also help with inventory checks if they could make sure they're counting the correct item when there's products with similar names or descriptions.
3 votes -
Item Image on POS Inventory
It would be helpful to see the image of an item on the POS when looking up an item in inventory to avoid confusion among similar described items. Or be able to differentiate between same item with different upcs due to being sold open stock, CDU or other format. Or as a learning tool for new employees to confirm the correct item when searching.
1 voteThank you for submitting your Idea to UserVoice.
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Decrement comp'd items from inventory
When we apply a 100% discount to an item, it does not auto-decrement from inventory. Please make it so comp'd items decrement from inventory.
3 votesThank you for submitting your Idea to UserVoice.
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Enable bulk editing of costs
PLEASE ENABLE BULK EDITING FOR COST!!!
DOING THIS ONE ITEM AT A TIME IS RIDICULOUSLY TIME CONSUMING!7 votes
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