194 results found
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Ability to send Invoices by text from Clover go and Dashboard
Merchant would like the option to send invoices by text, not just email.
13 votesThank you for submitting your Idea to UserVoice.
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Inventory In/Out of Stock Total
The current inventory system shows the stock count for each item but doesn't display the total number of items sold or remaining in stock. It would be helpful to add a summary that shows both the total quantity in stock and the total number of items sold for better tracking.
Also, it would be very helpful if new items imported into the inventory were automatically set to 'automatically manage availability' rather than 'manually manage availability.' Currently, we have to change this setting for each item, which is time-consuming and prone to errors. Setting all items as automatic will help us…8 votes -
Report all items from a single catogory.
I would like the ability to export a list of items from a single Category. The list should include all fields related to each item.
6 votesThank you for submitting your Idea to UserVoice.
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transactions of every single item
I would like to see every single sale that was made with an item. for example, you go to inventory, pick an item and get a list of all sales, with dates and prices. Ideal would be if you can also go from this sale to the transaction, to see the customer. Also when in orders or transactions I would love to click on the items there, to see it in inventory. hey, we're in the 21th century, that's no rocket science for a modern system and statistics is what makes a good inventory software!
9 votesThank you for submitting your Idea to UserVoice.
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Allow Date Filter for the Orders App
Many of my Merchants have requested the ability to filter the Orders tab by a certain date much like the dashboard. I realize the Orders tab on the devices only allow data for the past 30 days but being able to select and show only Orders for "Today" or "Yesterday", Or "Last Week" would be very helpful just to quickly filter the orders that show up. For restaurants that deal with managing a large number of orders each day this filter would be extremely helpful. Much like the Order Status filter which filters the orders by "Open", "Paid" "Refunded", etc.…
4 votesThank you for submitting your Idea to UserVoice.
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Edit partially paid orders
Edit partially paid orders
4 votesThank you for submitting your Idea to UserVoice.
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Item Price Tracking
It would be super helpful if we would be able to track an item's price history and see who made the change.
4 votesThank you for submitting your Idea to UserVoice.
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Allow/Block Discounts on certain items
Restrict the discount that can be used on certain items.
We use a lot of different discounts in our store and because it doesn't apply to all the items in the order, staff have to select each item and each discount.
To minimize human error, it would be great if when creating the items in the back-end, we could select which discount can be applied to which items and prevent from using the wrong one. For example, the Promo Beer should only be used on the beers and no other discount should be used instead.
A way to apply discount…2 votesThank you for submitting your Idea to UserVoice.
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Inventory Audit Trail
Merchant would like to be able to see an audit trail of when an item was added to inventory, any changes made to that item (quantities, price, etc.), when items were sold and, most importantly, when an item was deleted from inventory. It would be fine if this functionality was a requested report. Merchant has multiple users with access to inventory and if one user accidentally deletes inventory there is no audit trail to see when that was done and by whom. We thought Clover might have a back end audit trail for deleted inventory items and we were told…
2 votesThank you for submitting your Idea to UserVoice.
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LAYAWAY/ON ACCOUNT
There needs to be an option for Layaway & House Accounts on Clover avoiding 3rd party apps. The 3rd party apps that clover has at the moment are not reliable. Many retail stores ask for this feature.
3 votesThank you for submitting your Idea to UserVoice.
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Quickly increase item quantity
Quick quantity selling multiples of an item in Register.
Previously I could click/hold my inventory item button and a screen popped open to enter quantity. Now I have to click my item which adds qty1, then click Review Order, then click/hold item to get to quantity screen to sell multiples of the item.
3 steps instead of 1.2 votesThank you for submitting your Idea to UserVoice.
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Inventory to re-add items when refunded
Inventory Refunds/Returns need to be able to automatically add the item back into inventory. Ideally, this would be configurable at the Item level to indicate if the item is to added back to inventory upon a refund.
2 votes -
Detailed Category Reporting
First, customization of reporting is very limited with Clover. Other systems I have used have had far more extensive options to customize and tailor reports to our needs so my first suggestion is to greatly increase the customization options for reporting.
I am specifically encountering an issue where my business requires separate accounting entries based on tender type and operation category. However, Clover does not allow filtering by category within tender type, nor filtering of tender type within a category so I have no way to account for category tender types other than individually tallying items. It seems to me…
3 votesThank you for submitting your Idea to UserVoice.
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Provide the ability to change the action taken when a scanned item is not found in inventory
When scanning items for an order, if an item is not found in inventory, I would like a different action rather than a small banner at the bottom of the screen. An acknowledgement by the employee is desired. The employees must be looking at the screen for every item to be sure it is found in inventory or we can miss charging for the item that was not found.
3 votesThank you for submitting your Idea to UserVoice.
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Returns
When a customer is returning or exchanging an item. There should be a way to just do that on the register screen without having to find the original order. We offer returns up to 90 days and after 30 they disappear from the history.
We should be able to scan the item and choose a "return" option. Then they can purchase anything else they want or we can refund them how they would like.2 votesThank you for submitting your Idea to UserVoice.
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QR Code disabling
Disable QR Code scanning. Vendors are beginning to Put QR codes and bar codes on their products. They put them in about the same place. If your employees are not careful they will scan the qr code. Comes employees go ahead and enter in something for the qr code into the inventory and put it as $0. Disable qr code scanning then we could prevent giving away our merchandise because of employee problems. They say you just need to train your employees better, but a simple fix like this would prevent it and eliminate the human error.
2 votesThank you for submitting your Idea to UserVoice.
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restrictions on discounted items
We need a way to make discount restricted such as wine tasting due to legalities.
2 votesThank you for submitting your Idea to UserVoice.
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Comparing Reports per weekday or specific date
When creating a report, it currently can only be compared to the same day last year or last week. It would be great to be able to compare to the same weekday or to a specific date and generate in one report. Currently, we have to pull two different reports and compare from there. In the tourism industry, sales on Jan 10 on a Tuesday vs Jan 10 on a Saturday are very different so it would help with report reading.
3 votesThank you for submitting your Idea to UserVoice.
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Store Credit for Refund option
When performing a refund, the only option is to select payment form for the refund to return to. As a small nonprofit boutique, we'd like an option to select store credit so we can be guaranteed to keep the sale.
4 votesThank you for submitting your Idea to UserVoice.
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Multiple inventories
It would be nice to be able to have a single merchant account and be able to run multiple inventories.
Example: Parks that have field day events.
They'll have a device in their gift shop. A device in the ice-cream shop, a device at the ticket booth, and then a floater device.
It would be nice for them to be able to take the floater device to whichever location is busy and only run through that inventory.
Currently, you have to run separate MIDs and have to have an extra device for each MID.
2 votesThank you for submitting your Idea to UserVoice.
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