385 results found
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Add Tender Type Breakdown to Revenue Class Reporting
Currently, Clover allows reporting by Revenue Class under Reports > Item Sales > Revenue Items, but there is no option to break down those sales by Tender Type.
Please add the ability to filter or group Revenue Class sales by Tender Type (Cash, Credit Card, Gift Card, etc.).
This would allow merchants to see exactly how much revenue was collected by each payment method within a specific Revenue Class, improving reconciliation and financial reporting.
14 votes -
A way to mark Invoices as paid when paid by cash or check
Hello! I have been using clover for almost 5 years now. I send a lot of invoices and my customers usually pay by check. I understand that if they pay by card clover makes money off the transaction, but my wholesale accounts dont WANT to pay by card. In this case I have to create another order to mark as paid. When I have over 40 accounts that pay this way I have to make 80 orders instead of 40. It causes a mess in the system. You cant delete the invoices that are canceled either so they hang in…
60 votes -
New WebLayout
The new clover webdesign for merchants is terrible. What could be done in a few simple clicks now requires drop down menus and the page views aren't use friendly at all. PlEase go back to the drawing board.
6 votesWe have started rolling out changes to the UI based on feedback from all of you. Thank you so much and continue to see more changes coming soon.
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Subcategory
The new Subcategory feature is great for organizing our gift shop items, but it's biggest downfall is that you are NOT able to access, edit, or add to Subcategories within the Inventory app on the POS terminals or handheld devices. This makes it very difficult to enter new items that we want to place into a Subcategory, especially if they have an already existing barcode that we want to include with the item when creating. It is tedious to scan the item, create the item, then have to go back into the Dashboard on the computer to add the item…
10 votes -
Desktop Easy Label
We would like to access the Easy Label app through the Clover desktop, rather than being limited to the pocket readers or the main POS systems. It is extremely limited in our small store with such a large inventory to be limited to these four devices.
5 votesThank you for submitting your Idea to UserVoice.
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Stop making Reporting Worse!
I would like to see adjustable columns on reports, the ability to add more columns in (such as current inventory in item sales reports). The ability to export to excel. We use item sales and inventory for our ordering but the last set of update has made this not useful using the web portal. We now have to go through our inventory item by item once or twice a week (with over 10k items), and hope we dont miss anything.
8 votesThanks for your feedback - we're making changes to address these points.
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Compact Needs
Need for partial refunds.
Need for bypass surcharge.
Need for the ability to pull daily reports from a Clover compact.
Need for the ability to close a Compact and receive a report from only that terminal with a report and not event other terminals in that office.4 votesThank you for submitting your Idea to UserVoice.
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Add back order/receipt numbers in sales transactions
Hello, please add back the order/ receipt numbers (1, 2, 3 and so on) in the sales transactions summary. It's hard to reconcile without it! It used to be easy before when it was still visible but since the look of the reports were enhanced, this info is no longer visible. :(
2 votes -
Need more printer options to print outdoor tags/bar codes
we need more printer options to be able to print outdoor tags/bar codes. printer compatibility is super outdated.
2 votesThank you for submitting your Idea to UserVoice.
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non revenue sales reporting to quickbooks
In accounting sync, there is currently no way to route non revenue sales to a specific folder in quickbooks, so they are automatically just going in as "clover sales 3" . You can route all other tenders, all categories etc. but not non revenue sales.
Can we please get this set up to where we can route these non revenue sales to a designated QB folder?1 vote -
Rewards limitations
The rewards program is overpromised and not meeting expectation. For customers who are making large purchases, we need the ability to redeem more than one accumulated reward per transaction. This limitation does not allow me to be competitive in my market compared to big box stores. I need to be able to offer the customer to redeem multiple $1 off if they have the points.
Also- the complicated way the customers are saved in under the "customer" tab with one account showing the customer profile and a completely different profile for rewards creates unneeded duplication and entry errors.
please update…
2 votesThank you for submitting your Idea to UserVoice.
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Bulk Delete
Please make an option to Bulk Edit > Delete from within a category and subcategories. Currently we have to delete each individual item from within the item profile. Extremely time consuming. Bulk deleting items from within a category only deletes them from the category, leaving them uncategorized and lost in the abyss of a large inventory. We need to be able to delete items within a category from the entire inventory, not just from a category/subcategory.
5 votesThank you for submitting your Idea to UserVoice.
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BULK EDIT COST
PLEASE , I beg of you to make COST a bulk edit item, not just Price, When entering a long list from a Purchase order it is ridiculously tedious and time consuming to add each item, variants, then price and have to tap back in to every item to add cost. You HAVE to have Cost associated with Price in order to Map a COGS report . I am so frustrated with this.
51 votes -
Graphs to view individual item sale trends over time.
I would like a way to automatically generate graphs within clover desktop for item sales reports for individual items so I can see sale trends within a certain period. For example we would like to track our tomato season sales from March to May. Thank you.
4 votesHi Caroline, thanks for your message. We have a new Insights page that allows you to ask questions of your Clover data and will generate a custom chart. Let me know what you think. If any issues with access, let me know.
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Display Scale Weight (0.00 → 35) on Customer Facing Terminal
Hello, the los angeles department of weights and measures is requesting that the Clover Station display the weight on the customer facing terminal. From when nothing is on the scale (0) to its net weight. This is a legal requirement. I would appreciate your attention to this matter.
1 voteThank you for submitting your Idea to UserVoice.
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Item sales reporting- fix Categories tab
In item sales reporting, when looking at Categories, please fix the All Categories checkbox to allow to select and DE-select all. It currently only allows you to select all and manually de-select categories. It would be easier if it worked to select and de-select all as an option when you have more than 50-100+ categories for retail.
7 votesThis is being worked on and will be updated early next month.
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Bring Custom Modifiers back to Line Items
Line items has displayed custom modifiers for years until a recent update. This is entirely how i track what has sold so I can create a report for multiple individual vendors. Custom Modifiers do not show up in exportable reports. It is imperative to my business that I be able to access this information! Without it, the Clover System isnot very useful to me at all!
1 voteThank you for submitting your Idea to UserVoice.
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Invoice Email customization Message
Feature Request: Save Customized Invoice Email Messages
We use Clover to process payments and frequently send invoices to our patients. Currently, when sending an invoice, Clover automatically generates a default email message that does not reflect our preferred wording or communication style.
Although we can manually edit the message, we must retype it every time we send an invoice.
We would like to request the following enhancement:
Allow merchants to customize the default invoice email message.
Provide an option to save the customized message as a permanent template.
Automatically populate the saved message whenever a new invoice is created, while…
1 voteThank you for submitting your Idea to UserVoice.
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Clover Rewards: let merchants export full phone numbers for their own members
Clover Rewards needs an export that includes every member’s full phone number.
Right now, when a customer signs up on the customer-facing screen, Clover hides the middle digits of their number (for example, +1 440-***-1234). We can’t see those numbers anywhere: not in the dashboard, not in the customer list, and not in any export. These are our customers. They gave the number to our business so they could earn rewards at our store.
We used Clover Rewards for a few weeks and then moved to another loyalty program. More than 300 of our roughly 650 members signed up on…
1 voteThank you for submitting your Idea to UserVoice.
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Shared Customer Database
Customer database should be able to be shared across ALL locations. The list should be able to be imported into the main account and accessed by any location within the company network.
I currently have 3 locations and use the clover rewards program, my customers cant access their rewards if they shop at a different location unless they sign up again and start fresh. That is just one example. Invoising and sales history is another even more important factor.1 voteThank you for submitting your Idea to UserVoice.
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