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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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336 results found

  1. UNDER ITEM, ON BULK EDIT AND EDIT YOU CANNOT CHANGE COST, YOU HAVE TO GO IN THE ACTUAL ITEM TO CHANGE COST. THIS IS TIME CONSUMING. I WOULD LIKE TO BE ABLE TO CHANGE CATAGORY AND MODIFIYER ON EDIT AS WELL INSTEAD OF GOING TO BULK EDIT.

    15 votes

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  2. Please make an option that shows total guest count at close out batch report. Thank you.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  3. To ease in importing report into Quickbooks, it would help to remove the category name and possibly the modifier name from the Items sales Report..
    It would be great if the export allows for selection of line items. Same for all reports.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  4. Hello Clover Product & Development Team,

    I am writing to formally revisit a feature request I submitted earlier this year regarding inventory reporting. At the time, I was advised that this functionality was “not available,” but I want to clearly express how critical this gap is for retail businesses and why it deserves serious reconsideration moving into 2026.

    As a brick-and-mortar retail store owner, I rely on my POS system not just to process sales, but to make informed business decisions. Currently, Clover does not provide a clear way to view:

    The date an item was entered into inventory

    The…

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  5. For your new online retail store option can you please make it possible that ontop of picking up your order at the store they could also choose to have it delivered. We can then set pre determined delivery pricing through Can Post and/or Purolator and arrange to have it shipped. There is no point for customers to order online then pick up at the store, they might as well show up at the store and order then.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  6. There are many existing filters for reports, except categories. For small businesses categories are important to differentiate sales and allow posting of entries to an accounting program. Adding a category filter to existing reports would be a simple fix and help immensely to ease our operations.

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  7. We need to be able to assign customers as tax exempt and include an expiration date. This would automatically remove tax from any of their orders. If a customer was designated as tax exempt but is close to expiring or already expired, a pop-up should come up so we can let the customer know we need a new certificate of tax exemption.

    8 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Pick up/ Shipping order notification with QR code.

    It would be good to have a button "Mark as Completed" on some active orders so when the order is completed it sends a notification via text/email to the customer telling them the order has been completed with a QR code generated if it was marked "for pick up" or the tracking # if marked "for shipping".

    When customer comes to the store to pick up we scan the QR, it would open the order and not allow the release of the merchandise ONLY until it's paid in full for partially paid…

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  9. Add a button to "re-order" in the customer order history. B2B business would be more efficient and convenient if it has a re-order option. Going to customer profile/orders, you select a past order to see the details and you can start a new order with it as a base. After hitting the "re-order" button you are given the chance to check the items the customer wants to re-order in the new order with updated pricing in the register app, following this flow you can even add another option to "add more items from another past order" (in case the customer…

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  10. I would like to see every single sale that was made with an item. for example, you go to inventory, pick an item and get a list of all sales, with dates and prices. Ideal would be if you can also go from this sale to the transaction, to see the customer. Also when in orders or transactions I would love to click on the items there, to see it in inventory. hey, we're in the 21th century, that's no rocket science for a modern system and statistics is what makes a good inventory software!

    23 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  11. We need the ability to choose more than one device in reporting. Currently the only options are All Devices or the individual devices. Please include an option to choose which devices to include in a report.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. There needs to be a way to sort inventory other then just by "item name" or "in stock". We have multiple items with no category assigned and trying to find them is near impossible and VERY time consuming.

    9 votes

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  13. Our market frequently takes call-in orders that will be picked up on a future date. We need an option that will show all orders paid on a particular day, separate from all sales entered on a particular day.

    Also, we need a report for the processed credit card batch that shows the date, time, order number, and a list of the individual order totals, instead of just the total by card type that was processed.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  14. The Application column is missing when you select "Exporting payment from this page" on the Sales Activity > Transactions page

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  15. "Revenue Class" is the primary driver of the Sales Overview report and it should be. The item attribute that populates "revenue class reports" and lists on Clover devices is "Labels." In other words when you create a new item, you choose the "revenue class" by clicking on the "labels" field. Please change the attribute name "Labels" to "revenue class." After that is corrected, make the "revenue class" field exportable. Right now "Lables"/"Revenue Classes" export as "printer labels" and when reimported, populates the "Printer Label" field. In your "Instructions and Glossary" tab of an Item List Export, you don't list "printer…

    1 vote

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  16. add a way to declare cash tips bring back the shifts app or figure out a way for the employees to declare their cash tips and connect over to the other apps

    1 vote

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  17. When in the ITEMS list, it would be great if REVENUE CLASS was option to show for visible columns.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  18. Hello! I have been using clover for almost 5 years now. I send a lot of invoices and my customers usually pay by check. I understand that if they pay by card clover makes money off the transaction, but my wholesale accounts dont WANT to pay by card. In this case I have to create another order to mark as paid. When I have over 40 accounts that pay this way I have to make 80 orders instead of 40. It causes a mess in the system. You cant delete the invoices that are canceled either so they hang in…

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Please allow the desktop users to adjust logout timer. Every 15 minutes is infurating

    2 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  20. When doing a special event and you want to have special pricing only if purchased at the event, and the retail location is still open, there should be an option for multiple prices on and individual item. Example, a cigar is $11 in the store but at the event is $10.

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

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