385 results found
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inventory reporting
Inventory Reporting is pretty non-existent. I would love to have a report in Clover that shows the current value of your inventory. I have to export it to excel each day and then manually multiply my Quantity on Hand by my Cost and then sum the results. Also when it exports to excel, there is no category so you can't get any reports by category. This is important to most retailers.
24 votes -
Display Weight of Products Sold
Displaying weight of products sold, not just quantity for meats and items sold by the pound. All of the selling by weight online, etc that are mentioned absolutely need to be implemented for all of the deli's and meat markets ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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custom item
We do not want the "custom item" button to show up on our terminal. Unfortunately, it's not optional. I was told customer service can't remove it. This seems ridiculous. We should be able to turn it off.
4 votesThank you for submitting your Idea to UserVoice.
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PA EBT Card Updtes
PA is issuing new SNAP EBT cards; they are telling retailers that POS devices must be updated to successfully read the devices. Per the instructions provided: Will not work at retailer point-of-sale (POS) without the appropriate updates.
Will have a magnetic stripe and retailers must ensure that their POS system allows for SNAP EBT chip cards to “fallback” to magnetic stripe until SNAP EBT chip cards are fully supported on their POS device(s)/system. This is referred to as Empty Candidate List (ECL)fallback.
When I inquired with Clover Chat and then a human representative, I was told this was not an…1 voteThank you for submitting your Idea to UserVoice.
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Inventory to re-add items when refunded
Inventory Refunds/Returns need to be able to automatically add the item back into inventory. Ideally, this would be configurable at the Item level to indicate if the item is to added back to inventory upon a refund.
33 votes -
Put back cost line item in inventory
In the inventory tab under price and next to Qty there was a Cost line please add this back. This is very important to have so we know quickly when updating inventory if we need to adjust the price of the item or when giving a discount, we will be able to quickly identify our margin. I do not understand why this would have been removed.
1 voteThank you for submitting your Idea to UserVoice.
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offline payments disclaimer on device
When taking offline payments there should be a disclaimer advising of the risk of taking a payment offline
1 voteThank you for submitting your Idea to UserVoice.
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Separation of SNAP EBT-eligible vs non-eligible items while making/receiving payments
We would like to have a feature that displays on the payment screen the total amount of SNAP eligible (most food items) and the total amount due. For example, if the total of the transaction is $100, out of which $60 is SNAP EBT eligible, then have it display something like this on the screen.
SNAP EBT $60
Total $100.
Next, once all the SNAP eligible items is paid by SNAP EBT cards, then shut off the EBT option, so that the customer has to make the balance payment by credit/debit cards or cash.
Currently, the Clover POS system doesn't…22 votes -
Inventory Audit Trail
Merchant would like to be able to see an audit trail of when an item was added to inventory, any changes made to that item (quantities, price, etc.), when items were sold and, most importantly, when an item was deleted from inventory. It would be fine if this functionality was a requested report. Merchant has multiple users with access to inventory and if one user accidentally deletes inventory there is no audit trail to see when that was done and by whom. We thought Clover might have a back end audit trail for deleted inventory items and we were told…
30 votes -
Usernames for Dashboard
We have multiple people who log into our clover because they need to change inventory and it would be nice to have an admin user but then have other log ons under the same dashboard so we could select what permissions they have or not have. Also it would help with having to get a code every 14 days being sent to a single person to then have to get to person requesting.
2 votesThank you for submitting your Idea to UserVoice.
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HELP GUIDES on Clover Help: New Help Guides Before feature Update Please
Before a new feature is added in a Clover Update, please make a help document for the website.
This well help merchants learn the function, turn it on/off, etc.
Pretty straightforward lol.
Thank you for hardwork you do, and this would be a QOL self-help resource.
1 voteThis recommendation has been shared across the Clover Product organization together with a reminder of the steps involved in creating new help content.
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PROBLEM MY CLOVER CASH REGISTER:
- Display the total quantity of items being purchased.
- Provide a high volume alert or beep different sound when a barcode fails to scan. 3.Automatically separate EBT/FOOD STAMP eligible items from non-eligible items before the customer completes the purchase.
These enhancements would improve checkout efficiency, reduce cashier errors, and create a better customer experience
1 voteThank you for submitting your Idea to UserVoice.
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Surcharge Report
Would really like to have a report that doesn't require an export that shows surcharge amounts in a summary and detailed transaction view
1 voteThank you for submitting your Idea to UserVoice.
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Invoice
I need to create an invoice feature that, when there are multiple same items shows the price of each product on the invoice instead of only showing the total quantity and total price without any breakdown. Every time customers receive the invoice, they don’t know how much each product costs and have to ask again to confirm.
1 voteThank you for submitting your Idea to UserVoice.
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Screen too big when adding items to inventory.
Data entry should be fast and easy - keyboard only. Tab, enter data, and tab again until finished. NO SCROLLING! User should NEVER have to scroll 37 miles down the page to read what could easily fit on one page.
Change the control property on each section to "can grow/shrink" instead of being hard formatted a particular size.
1 voteThank you for submitting your Idea to UserVoice.
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Implement Reward Description/Rules
Currently, there is no option to add a description or terms to an ongoing reward. It would be very helpful to have the ability to include reward rules and restrictions directly within the reward details.
For example, I would like to specify that rewards cannot be combined with other promotions and that clients must choose either the promotional offer or their rewards. I would also like to state that rewards expire one year after they are earned.
Having a description field would help clearly communicate these terms to clients, reduce the need for manual explanations, and minimize misunderstandings or misuse…
1 vote -
email notifications
would like to be able to choose which role or users get email notifications for payments or other general Clover notifications. this should be implemented across all plans.
1 voteThank you for submitting your Idea to UserVoice.
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Website Domain
It would be great when building a website with Clover to be able to use our own domain vs using subdomain with .cloveronline.com in the website address.
3 votesThank you for submitting your Idea to UserVoice.
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Reporting - Category for Existing Reports
There are many existing filters for reports, except categories. For small businesses categories are important to differentiate sales and allow posting of entries to an accounting program. Adding a category filter to existing reports would be a simple fix and help immensely to ease our operations.
6 votes -
Add Search or Sorting Functionality to Revenue Class Dropdown When Creating/Editing Items
When selecting a Revenue Class while creating or editing an item in Inventory, the dropdown list displays Revenue Classes in the order they were created, rather than alphabetically. This becomes cumbersome for merchants with a large number of Revenue Classes, requiring excessive scrolling to locate the correct one.
Please consider adding:
- The ability to sort Revenue Classes alphabetically in the dropdown or
- A search bar within the dropdown to quickly locate the desired Revenue Class
This small change would significantly improve efficiency when managing inventory.
10 votes
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