168 results found
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Itemized reports for each QR code
We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.
2 votesThank you for submitting your Idea to UserVoice.
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Digital Gift Card Feature
The digital gift card feature is no longer showing up on the gift card app. This is a useful feature because we don't have to always use the physical gift cards.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Phone Number Field
Customers ---> Edit Customer or New Entry
Please allow for copy/paste functionality for phone numbers.
I have to copy/paste to the e-mail field to then type the information in the phone number field.1 voteThank you for submitting your Idea to UserVoice.
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Items - Price and Item Cost Fields
Could someone please fix it so that one can enter the information one wants and not from right to left.
For example:
$0.00 is what appears in the fields
If you start typing from the last zero, you have no issue.
If you type from anywhere else, it is not exactly what you need to display.
Sometimes to avoid the annoyance I have to copy the number in full and then paste it over to CloverLeave the fields blank so that one can enter what they need to without issue.
1 voteThank you for submitting your Idea to UserVoice.
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Accounting sync should include daily merchant fee as separate line item
When the accounting sync is turned on, QBO receives a daily journal entry with sales, sales tax, tips/gratuity and the offset is cash/credit card payments. Clover needs to add a line item for Merchant Fees. The total bank deposit does not tie to the accounting sync because the merchant fees are not included. The bank deposit for the day is total credit card payments received less merchant fees. It would be great to see the merchant fees synced with QBO.
3 votesThank you for submitting your Idea to UserVoice.
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Caller ID Integration for Customer Profiles
I have not heard of this in circulation and would be a unique feature that most point of sales do not offer. Here is the functionality.
When a a customer calls, the system identifies the phone number and matches it to an existing customer profile in the Clover Point of sale. If a match is found the profile is displayed on the clover device, allowing staff to view or edit details, or create new sale or order. If no profile exists, it prompts the creation of a new one using the caller's information/or just phone number.
This would streamline customer…
1 voteThank you for submitting your Idea to UserVoice.
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We didn't get open order print option
Subject: Request for Assistance with Clover Open Order Print Report
Hi Dev Team,
I’d like to bring to your attention an issue I encountered while trying to generate the Clover open order print report. Although the filter functionality is available, there is no option to select a printer either on the POS system or the online portal.
Could you please address this issue at your earliest convenience? It is essential to enable this option for all Clover open order print views. We need the ability to print these reports to verify details such as:
Who opened the order
The purpose…1 voteThank you for submitting your Idea to UserVoice.
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Add PNG and JPEG Business Promotion deals on Duo mini screen
Use the customer facing screen from the station duo 2 to upload marketing jpeg or PNG announcements, when the customer is waiting for payments, multiple promo ads are changing every 5-10s on the duo customer facing screen
1 voteThank you for submitting your Idea to UserVoice.
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Show the photos for the items on the Due.
Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff
2 votesThank you for submitting your Idea to UserVoice.
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Pinpad without power needed for Clover Compact
A pinpad without power is needed for the Clover Compact! With the Clover Compact terminal only using another Compact as a pinpad makes it very difficult to use because of the power needed for the pinpad!
1 voteThank you for submitting your Idea to UserVoice.
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Allow customizable THANK YOU messages on your FLEX Gen 3 devices
Allow for customizable THANK YOU Messages after a payment is received. This can be before or after the choice of receipt options.
1 voteThank you for submitting your Idea to UserVoice.
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)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
1)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
2 votesThank you for submitting your Idea to UserVoice.
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Business name customization
We should be able to set the same customer facing business name (the one that appears on receipts) for all of our facilities and differentiate the internal account name (what we look at when selecting which of our accounts we want to update). When you go to Zara, it says Zara on the receipt no matter which location you go to. There are no other details regarding location, etc.
1 voteThank you for submitting your Idea to UserVoice.
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Bank Account Information Displayed in Service Plan Under Account & Setup
The information should display the banking information actually being used.
I had merchants being billed to an old bank account that is different from what is displayed. This was not a sync issue since it had been going on for months.
1 voteThank you for submitting your Idea to UserVoice.
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failed payments
There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?
2 votesThank you for submitting your Idea to UserVoice.
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Keep Order history saved on the device longer than 30 days
Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.
4 votesThank you for submitting your Idea to UserVoice.
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I would like to access the open orders
I would like to access the open orders report on a monthly, or with a custom built date range in the dashboard, right now its only available in the device and as a owner of business its not possible to have a physical presence before the device to run a report.
1 voteThank you for submitting your Idea to UserVoice.
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Can you PLEASE add back the feature of being able to edit inventory from the main search page!
Can you PLEASE add back the feature of being able to edit inventory from the main search page, instead of having to drill down and 3 more clicks?
0 votesThank you for submitting your Idea to UserVoice.
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NEW Employee Sales Report - Number of Transactions per Employee
Recently Clover released a new version of the Employee Sales Report under Reporting. The previous employees report showed the total number of transactions ran that day per employee. This was helpful for my retail merchants for a number of reasons. One in particular was so they can calculate their employees average ticket size.
Strangely enough the New Employee sales report does show the average ticket size but it is only available and viewable on the Employee Sales Report in the Dashboard. not on the devices :(
That being said a vast majority of my retail merchants noticed the change immediately…
5 votesThank you for submitting your Idea to UserVoice.
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pos preview on computer
I would like to preview the pos system via my computer so i can update the interface at home and don't have to wait until after business hours
1 voteThank you for submitting your Idea to UserVoice.
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