188 results found
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Inventory sorting
There needs to be a way to sort inventory other then just by "item name" or "in stock". We have multiple items with no category assigned and trying to find them is near impossible and VERY time consuming.
1 voteThank you for submitting your Idea to UserVoice.
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Returns
When a customer is returning or exchanging an item. There should be a way to just do that on the register screen without having to find the original order. We offer returns up to 90 days and after 30 they disappear from the history.
We should be able to scan the item and choose a "return" option. Then they can purchase anything else they want or we can refund them how they would like.1 voteThank you for submitting your Idea to UserVoice.
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trade in
There needs to be a way to take a trade-in on the register screen other than using a discount. There are times we have "upside-down" trades and that is an impossible thing to do because you can't add a discount for more than what the item is selling for.
1 voteThank you for submitting your Idea to UserVoice.
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Dashboard UI
As their seems to be 2 different UI versions of the current Clover Dashboard, I'm curious as to why a Merchant can not select which version they like best? The newer dashboard is so much cleaner, and I have 6 MID's using Clover. Half of my MID's being on the older version, and the other half on the newer version. I want to make this standardized for my business, and also allow the users to use what they are comfortable with.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Rewards API / Data Export
As many companies use external options for a marketing suite then Clover apps, I believe having an export of the rewards data is very valuable. Since there is no direct correlation between Rewards Users and Customers inside of your clover account, there is no dedicated API endpoint, or means of export to get rewards users, but there is for Customers. I would like to see either the relationship between Rewards Users & Customers, or a way to export Rewards Users data, as this is an easier way to keep your marketing avenues up to date and in sync with your…
1 voteThank you for submitting your Idea to UserVoice.
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Customer Discounts/Price List
There should be a should a way to add discounts to specific customers. An option to have a customer pricing list that you can attach to specific customers. I run a flooring supply shop and I deal with frequent customers that are always given a set discount percentage and/or specific prices on specific items. I have to manually enter either the discount amount or percentage every single time they make a purchase. I would like the ability to set the discount automatically when the customer is added to the order.
1 voteThank you for submitting your Idea to UserVoice.
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Prevent zero dollar transactions
There are multiple reasons why Having the ability to disable sales of $0 could come in handy. Example is if an employee accidentally puts in $0 into the inventory costs. I've ran into this error because of QR code problems and valued employees not filling in all the blanks when putting in new merchandise. This would be advantageous for everybody including Clover because you don't get processing fees if the product is $0
1 voteThank you for submitting your Idea to UserVoice.
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QR Code disabling
Disable QR Code scanning. Vendors are beginning to Put QR codes and bar codes on their products. They put them in about the same place. If your employees are not careful they will scan the qr code. Comes employees go ahead and enter in something for the qr code into the inventory and put it as $0. Disable qr code scanning then we could prevent giving away our merchandise because of employee problems. They say you just need to train your employees better, but a simple fix like this would prevent it and eliminate the human error.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Compact
When a merchant has multiple Clover Compacts, the need to close them individually is critical. We have a merchant that has 4 cashier windows and they have to have the ability to close and reconcile separately. The only Clover solution is the Clover Compact with another Compact acting as a PinPad through a security window. They also need to be able to run a totals report for that Compact. Cost is a factor as well.
2 votesThank you for submitting your Idea to UserVoice.
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selling by weight online
selling meat and needing to sell using variable weights, ground beef and other packages have a variable weight. need to be able to set weight range, example .5 to 2 pounds, customer choose # of packages and makes down payment and merchant picks product from pick list and edits actual weight and customer is then charged for remaining balance. example 10 packages could have a weight 0f 10.4 pounds because of uneven volume.
1 voteThank you for submitting your Idea to UserVoice.
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Barcode Label Printing
The new Retail Growth Plan has "Printer Labels" within the Inventory, and it is confusing for retailers that want to print barcode labels. Please update the plan to change the verbiage and/or to enable merchants to print barcodes/labels for retail.
3 votesThank you for submitting your Idea to UserVoice.
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Combined Reporting
On Clover.com, in the Sales Activity > Transactions section, Payments, Voids, Manual Refunds, Refunds and Authorizations are all broken up into seperate sections. For reconciliation purposes, my merchant is manually exporting Payments, then Refunds, then Voids and stitching those three exports together. Hoping that these broken up sections will all be better integrated into a single section in the future. This is also a gap between Payeezy and Clover. Payeezy put all the various transaction types into a single screen, and exportable report.
4 votesThank you for submitting your Idea to UserVoice.
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Feature / Function on Compact
Can the product team consider adding the option to automatically print the Merchant Receipt on the device? Currently the option is only available for Customer Receipts.
Can the product team allow the ability for a location with more than 1 device to print batch totals per device verses the Compact printing the total for all devices? Businesses need to know what is processed through each terminal and having to figure this out via reporting in the dashboard is difficult from a daily batch activity.1 voteThank you for submitting your Idea to UserVoice.
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Surcharge clarity
Would love it if when our batch printed at the end of the day, we were able to see the days total sales separate of the surcharges. Maybe list them both separately?
1 voteThank you for submitting your Idea to UserVoice.
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Automatically attach PDF invoice/receipts to emails
Attach PDF invoice/receipts to the email.
I have to click on every receipt click to show full transaction and then print to PDF in order to obtain this.If the PDF was attached it could simply be forwarded to QuickBooks online.
1 voteThank you for submitting your Idea to UserVoice.
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Combos of Items
Let's say you have items in inventory as
(Burger Categories)
Hamburger $1
Cheeseburger $1.5(Pizza Categories)
Cheese Pizza $2
Sausage Pizza $3(Fries Categories)
Small Fries $0.75
Large Fries $1.50(Drinks Categories)
Coke $0.50
Sprite $0.50You want to create:
Combo A (Hamburger, Small Fries and Coke) for $2 (Not combo is $2.25 total)(This is specifically set the items for the Combo)
Combo B (Cheeseburger, Large Fries and Coke) for $3 (Not combo is $3.50 total)(This is specifically set the items for the Combo)
Combo C (Select 1 from Burger Category, Select 1 from Pizza Categories, Select 1 from Drinks…1 voteThank you for submitting your Idea to UserVoice.
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Allow us to correct an email address and send and existing invoice.
Currently if you put in an email address wrong, you have to edit the customer to correct the email and then you have to create a new invoice. You can not send an existing invoice to the corrected email.
1 voteThank you for submitting your Idea to UserVoice.
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Paid invoice notification
I feel there should be a way that you should be able to choose if you would like a paid invoice notification or not. Some merchants don’t want that and some do. Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Have a more efficient Start/End shift for employees. “Starting day count”
Have a more efficient Start/End shift for employees. “Starting day count”
6 votesThank you for submitting your Idea to UserVoice.
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Inventory item view
The previous versions of viewing items on a mobile device made it easy to see stock quantities. You could also choose how many items per page 25-900. Now when viewing items on a mobile device you can only see 25 items per page and only a portion of the name of each item.
Please change the view back so it is possible to see inventory quantities while scrolling through item names. The only way to see quantities is to select each item and scroll to the bottom. Its very difficult and time consuming to do an order. With over 1000…1 voteThank you for submitting your Idea to UserVoice.
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