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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Order: Ideas relating to the process of creating and managing Orders.

2. Items & Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

3. Website: Ideas related to your Clover branded website.

4. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

5. Customer Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

6. Reporting & Analytics: Share your ideas to improve or enhance Clover's reporting functionality.

Retail

Categories

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129 results found

  1. Can you PLEASE add back the feature of being able to edit inventory from the main search page, instead of having to drill down and 3 more clicks?

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    0 comments  ·  Inventory  ·  Admin →
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  2. I would like to see every single sale that was made with an item. for example, you go to inventory, pick an item and get a list of all sales, with dates and prices. Ideal would be if you can also go from this sale to the transaction, to see the customer. Also when in orders or transactions I would love to click on the items there, to see it in inventory. hey, we're in the 21th century, that's no rocket science for a modern system and statistics is what makes a good inventory software!

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. This is a test message for slack integration

    1 vote

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     ·  0 comments  ·  Inventory  ·  Admin →
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  4. I am looking for a report that will provide the following in a single report by item:
    1. Item name
    2. item price next to it
    3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
    There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…

    2 votes

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    2 comments  ·  Reporting  ·  Admin →
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  5. Team, The new dashboard version removed adding inventory with decimal places. I buy and sell an item that is by weight and not in exact whole numbers. Please allow adding and removing inventory with decimal places.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  6. I would like to preview the pos system via my computer so i can update the interface at home and don't have to wait until after business hours

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. The Clover Duo version 2 is incompatible with usage at grocery stores with belted checkout lanes.

    If you picture the set up, as the cashier you have the workstation in front of you, and the customer facing device to your left. With a 1.5M cable, you cannot get to from where the register stand is to where the customer facing payment device on any belted checkout lane.

    With the Duo version 1 I found a work around, but the way the cabling is set up for the version 2, you cant jockey the cables around to make it work.

    As…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. both "Gets a list of orders" and "Get a single order" not carry pickup time stamp.

    not inside orderType either.

    please add this field

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  9. I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  10. We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. please reinstate the ability to edit an item or group of similar items with out requiring to re-search each time you save. new update changed this, before item would stay available to updates on similar items. new update resets the inventory field when saved and requires you to search for similar items again

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  12. Clover Dashboard settings should be mirrored on the Clover Devices.

    An admin should be able to make changes to all device settings from the device or from the dashboard.

    You should not have to log into the dashboard to make device setting change.

    1 vote

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  13. There needs to be an option to add a restocking fee on some return items for retail.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  14. As a service business owner in Canada, I'd love to see a plug in swipe reader brought north of the border - right now our only option is Square. Would love to see this in Clover

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  16. In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.

    1 vote

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    0 comments  ·  Engagement  ·  Admin →
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  18. 1)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  19. All Devices including duo,mini,flex. It would help a lot if the order receipt printed out with the items price, as of right now when you make an order and sve it the receipt prints out with all the info except the price of the items.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  20. There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?

    1 vote

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