303 results found
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Useful features
A few things to make the dashboard easier to work with:
- Although columns in items is customizable, it doesn't save for next login or even if you navigate away from it and return in the same session.
- Infinite scroll on items instead of "show more" would be helpful.
- I often need to download items to a csv file, but I am only able to download the entire inventory. Being able to export items at the category level would be great.
6 votes -
Retail and wholesale
Please add the ability for a retail website and wholesale website for one business.
1 vote -
Keep customer Promo opt in status when moving MIDs
I have a prospect I'm working with who is currently being grossly overcharged by their current processor and looking to move to us. They use Promos often, and wanted to know if they'd have the ability to do so after moving to us.
I spoke to presale support and as well to the customer engagement team, and they confirmed that when I move the contacts to the new MID, it does not keep them opted in to Promos.
The customer's opt in to Promos is consent given to the business, not to the MID, so changing the MID should not…
1 vote -
INVOICING UPDATE—REVAMP!?
Clover… do you read these complaints? Why is the most liked invoicing concern still under review? I voiced my concern over a year ago—along with numerous other business owners—and nothing has changed.
I own a boutique, and like many retailers, I rarely sell just one item. We need a true itemized invoicing option that allows multiple products to be listed individually. On top of that, there’s still no proper shipping option—and since taxes can’t be applied to shipping, the current workaround looks unprofessional and creates accounting headaches. It should not be this complicated.
Clover, your invoicing system is far behind…
1 vote -
Batch Names for Multi Location
Business owners with multi-locations, should be able to name the batch so when it is emailed, they know exactly which location the batch is from.
1 voteThank you for submitting your Idea to UserVoice.
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bring back multi-location dashboard for updating inventory
we are a retail store with 2 locations that sell the same items, and we used to be able to easily update our inventory information for both locations at the same time from one screen, but that option seems to have gone away, and now it takes way too long and is a royal pain in the butt to make changes. And uploading the changes on a spreadsheet just doubles the items instead of overwriting the existing information, so we have to go in and delete the old items. It used to be such an easy smooth process. Now it's…
4 votes -
Detailed Category Reporting
First, customization of reporting is very limited with Clover. Other systems I have used have had far more extensive options to customize and tailor reports to our needs so my first suggestion is to greatly increase the customization options for reporting.
I am specifically encountering an issue where my business requires separate accounting entries based on tender type and operation category. However, Clover does not allow filtering by category within tender type, nor filtering of tender type within a category so I have no way to account for category tender types other than individually tallying items. It seems to me…
10 votesUnder review to add this capability
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Add Search or Sorting Functionality to Revenue Class Dropdown When Creating/Editing Items
When selecting a Revenue Class while creating or editing an item in Inventory, the dropdown list displays Revenue Classes in the order they were created, rather than alphabetically. This becomes cumbersome for merchants with a large number of Revenue Classes, requiring excessive scrolling to locate the correct one.
Please consider adding:
- The ability to sort Revenue Classes alphabetically in the dropdown or
- A search bar within the dropdown to quickly locate the desired Revenue Class
This small change would significantly improve efficiency when managing inventory.
2 votes -
Screen Timeout
Allow the customization of setting the screen timeout
1 voteThank you for your suggestion. At this time we are not planning to offer customization of the screen timeout.
When signing into the device we allow the system to idle for ~1:05 until requiring the user to again sign-in. Entering the passcode again doesn't seem to be particularly burdensome and does provide a level of security to the system.
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Ability to disable any kind of discounts on a specific chosen item
I'd like to be able to block any kinds of discounts on a specific item.
2 votes -
AI Inventory for Retail
Offer a retail inventory build service for a fee, or develop an AI inventory builder than can be utilized for existing retail merchants that have inventory built in other POS systems (export) or excel/CSV/intuit
1 vote -
Designate customers as tax exempt
We need to be able to assign customers as tax exempt and include an expiration date. This would automatically remove tax from any of their orders. If a customer was designated as tax exempt but is close to expiring or already expired, a pop-up should come up so we can let the customer know we need a new certificate of tax exemption.
5 votesThank you for submitting your Idea to UserVoice.
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"Mark as Completed" Button for Pick Up Orders
Pick up/ Shipping order notification with QR code.
It would be good to have a button "Mark as Completed" on some active orders so when the order is completed it sends a notification via text/email to the customer telling them the order has been completed with a QR code generated if it was marked "for pick up" or the tracking # if marked "for shipping".
When customer comes to the store to pick up we scan the QR, it would open the order and not allow the release of the merchandise ONLY until it's paid in full for partially paid…
1 vote -
Re-Order button option.
Add a button to "re-order" in the customer order history. B2B business would be more efficient and convenient if it has a re-order option. Going to customer profile/orders, you select a past order to see the details and you can start a new order with it as a base. After hitting the "re-order" button you are given the chance to check the items the customer wants to re-order in the new order with updated pricing in the register app, following this flow you can even add another option to "add more items from another past order" (in case the customer…
1 vote -
Revert the Portal to old Version
How to Revert the Portal to old Version. Its terrible and time Consuming. It takes 5x longer to save items to the system compared to before. it does not save when saving.
5 votes -
Add features like buy 1 get 1 free Offer
I migrated my pos to Clover and I am not that happy. It has no basic options like giving offers to customers like buy 1 get 1 free or buy 1 get 50% off to each product.
When we add each product to the inventory, need the option to add offers to each products.10 votes -
Inventory import and category issues
Please fix the following:
When uploading new items to an existing category, the existing items in that category are removed and uncategorized. Inventory imports should NOT overwrite data.
We need to be able to upload more than 1000 items per category.
Need to be able to filter by category and by uncategorized.
When inventory is exported, the category should be listed on the items page, not in a different tab.
4 votesThank you for submitting your Idea to UserVoice.
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Allow Date Filter for the Orders App
Many of my Merchants have requested the ability to filter the Orders tab by a certain date much like the dashboard. I realize the Orders tab on the devices only allow data for the past 30 days but being able to select and show only Orders for "Today" or "Yesterday", Or "Last Week" would be very helpful just to quickly filter the orders that show up. For restaurants that deal with managing a large number of orders each day this filter would be extremely helpful. Much like the Order Status filter which filters the orders by "Open", "Paid" "Refunded", etc.…
7 votes -
too many clicks on the register app between customers
When we use the register app, it takes too long in between customers. We want the option to eliminate the 'Thanks for Visiting' page after they choose wheter or not they want a receipt. Thanks
1 voteThank you for submitting your Idea to UserVoice.
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Cash Drawer Manager (Till Management)
Till Management, or Cash Drawer Management, should be a core product offering. There is a severe lack of reporting and controls in high volume retail environments where cash drawers are reconciled multiple times per day with multiple tenders. The development appears to be available in the Clover Sport product set and should be included in all plan levels.
This would be highly useful at all levels and it is surpassing that it has not been deployed.
Additionally:
1. Assigning cash drawers to users seems logical given that there are 2 drawer ports on the hub.
2. Adding some filters or…3 votesThank you for submitting your Idea to UserVoice.
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