417 results found
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Item Inventory Items - need tools for data cleanup.
Because many fields are not required when the data is entered, my convenience store staff have entered hundreds of items through the years with no category, no revenue code, no cost. Just a name, price and barcode. It is beyond painful to give hours of my life to export item sales... dig through it to find those records that are wrong. Then fix them.
On the item list screen. Each filter option should offer blank, empty, or zero records. Heck, if you could sort the blank ones to the top. Imagine if a user could filter for all items with…
2 votesThank you for submitting your Idea to UserVoice.
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Bring Custom Modifiers back to Line Items
Line items has displayed custom modifiers for years until a recent update. This is entirely how i track what has sold so I can create a report for multiple individual vendors. Custom Modifiers do not show up in exportable reports. It is imperative to my business that I be able to access this information! Without it, the Clover System isnot very useful to me at all!
1 voteThank you for submitting your Idea to UserVoice.
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Sales Tax Report UI needs improvement
In the Sales Tax report - there should be a way that you can click on each category to see what sales are in it. We currently have 2 "No Tax" categories and one "Tax Removed" category. We only have ONE "No Tax" category set up so why are TWO showing up on our Sales Tax report. The State isn't going to care that our POS system isn't reporting correctly if they audit us!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to hide former employees
We would like the ability to hide former employees, so they no longer show up on filter lists with current employees. This would shorten the list of names we have to scroll through in order to find active users. (Currently, the option is to delete former employees, but we need to retain their sales information and activity.)
1 voteThank you for submitting your Idea to UserVoice.
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Taxes or Fees Missing from Transaction Screen
When choosing Sales Activity-Transactions the title of Taxes and Fee are missing. In order to see if an order is exempt of tax, I need to click 3 other options in order to see if it is exempt. Tax/Fees need to be displayed as I make a report from this field in order to add daily cash and credit card transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Invoice number on dashboard
Longtime clover user. We require an invoice at time of sale. We used to be able to login to our dashboard, select sales activity , then transactions and one of the fields would be invoice. That is no longer there. The only way to get the transactions with the invoice field is to export the data. Any way to get this added back? Makes reconciliation much easier. thanks in advance
1 voteThank you for submitting your Idea to UserVoice.
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Stop making Reporting Worse!
I would like to see adjustable columns on reports, the ability to add more columns in (such as current inventory in item sales reports). The ability to export to excel. We use item sales and inventory for our ordering but the last set of update has made this not useful using the web portal. We now have to go through our inventory item by item once or twice a week (with over 10k items), and hope we dont miss anything.
4 votesThanks for your feedback - we're making changes to address these points.
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Transaction Receipt Inaccessiblilty
Transaction receipts are no longer viewable in a new window for clear printing, UNLESS first emailed to oneself and then clicking the link to view full receipt through the email. Please put back the payment receipt/customer receipt links under Transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Alternate field now missing.
I am not a restaurant but I have been using the "alternate name" field for over 7. years and not on the restaurant plan. Suddenly that "alternate name" field is missing. I have a lot of key information in that field. I use it for part numbers and other descriptors for over seven years now. Removing that field from an existing plan without checking how it may impact customers, was short sided. Please bring it back to the other plans. I can still search for info in that field but cannot edit. What happened? Please had that field back.
4 votesThank you for submitting your Idea to UserVoice.
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Allow Assigment of Sales Tax per Customer
We do deliveries to cities with different sales tax rates. Please add a way to assign a tax rate per customer.
4 votesThank you for submitting your Idea to UserVoice.
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Employee History Removing Credit Cards
It would be helpful if in the Employee report to see if saved credit card number are being deleted/removed. There is no history on the website that tacks edits to a customer account. Being able to see who entered the information and who made an edit will help see what is being done on the website.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory "Manual" reduction vs. "Automatic" reduction
Inventory "Manual" reduction vs. "Automatic" reduction.
When setting Inventory to automatically track reduction when items are sold, the "Manage Availability" option is defaulted to "Manual" instead of "Automatic."
Which means that each time a new item is added, the merchant must remember to edit and change to "Automatic." It makes no sense. It should be defaulted to "Automatic" since the Inventory setting on top left show that stock levels will reduce automatically. Can this be corrected. I have a very upset Merchant who now has to go back and edit each inventory item. He has thousands of items and is…5 votesThank you for submitting your Idea to UserVoice.
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Updating Rewards For Customer From POS versus Dashboard
Currently the only location where points can be adjusted is via the Dashboard. That capability should be prioritized to the POS. It is a major friction point to have to log into the Dashboard to adjust Rewards Points when it could have been done from the POS.
1 voteThank you for submitting your Idea to UserVoice.
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Bring back the ability to uncheck "All Categories" in the item sales reporting!
I have around 100 categories that I need to reference sales reports on and it used to be that I could go to the drop down and uncheck "All Categories" and then select the one I needed. Removing that option now means that I have to uncheck a hundred categories to isolate the one. Please replace the ability to uncheck all!
4 votesThank you for submitting your Idea to UserVoice.
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Bring back showing item transactions as they occur
Bring back showing item transactions as they occur. We could see if the agent was ringing up the correct item before. Now it is just grouped
1 voteThank you for submitting your Idea to UserVoice.
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Sales reporting
We are in need of a way to look at the sales report for a specific item, company, and group of items. Maybe this could be easily resolved with a search function in reporting - showing past orders, stock quantity, and number sold. It would also be very beneficial for this information to have a time stamp, for we are a business that relies on seasonal items and sales.
2 votesThank you for submitting your Idea to UserVoice.
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Merchant would like to have a house accounts option
Since Clover does not offer a built-in house accounts feature, the merchant must rely on third-party applications. House accounts allow customers to prepay funds and have purchases deducted from their balance each time they visit.
2 votesThank you for submitting your Idea to UserVoice.
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Ability to import invoices / inventory
While inventory can be imported, the functionality is limited to a spreadsheet.
What would be really cool is the ability to import invoices / inventory via a photo or an upload of an invoice and have it import.
Something along the lines of an AI Invoice / Inventory builder. A concept similar to the AI Menu builder in the restaurant vertical.
1 voteThank you for submitting your Idea to UserVoice.
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Display Weight of Products Sold
Displaying weight of products sold, not just quantity for meats and items sold by the pound. All of the selling by weight online, etc that are mentioned absolutely need to be implemented for all of the deli's and meat markets ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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custom item
We do not want the "custom item" button to show up on our terminal. Unfortunately, it's not optional. I was told customer service can't remove it. This seems ridiculous. We should be able to turn it off.
4 votesThank you for submitting your Idea to UserVoice.
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