387 results found
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Partial Payments on Invoices
It would be great to add the ability for partial payments to be made on an invoice with a toggle to enable or disable per invoice. This option is crucial for invoices that require a deposit then full payment due at time of service/delivery.
1 voteThank you for submitting your Idea to UserVoice.
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CUSTOMER INFO WINDOW
Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process.
Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:
Customer Name
Phone Number
Skip Button
This would make customer information collection much faster and more efficient, especially during busy periods.1 voteThank you for submitting your Idea to UserVoice.
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Disputes
We have multiple owners in our business but only the 1 email account can access Disputes. This should be available to all Admins if we can only have 1 email associated to Owners.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory "Manual" reduction vs. "Automatic" reduction
Inventory "Manual" reduction vs. "Automatic" reduction.
When setting Inventory to automatically track reduction when items are sold, the "Manage Availability" option is defaulted to "Manual" instead of "Automatic."
Which means that each time a new item is added, the merchant must remember to edit and change to "Automatic." It makes no sense. It should be defaulted to "Automatic" since the Inventory setting on top left show that stock levels will reduce automatically. Can this be corrected. I have a very upset Merchant who now has to go back and edit each inventory item. He has thousands of items and is…3 votesThank you for submitting your Idea to UserVoice.
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Alphabetize items in Inventory
I have over 800 bolts of fabric, 15 machines and hundred of notions/patterns. While they are in categories, if I need to add a replacement to my fabric , I have to scroll through all 800 bolts to find what I want. Please enable Inventory under the different categories to be placed into alphabetical order. I would also recommend the categories be alphabetized. At times my zebra won't pick up bar codes so then I need to go through everything to find something. Please, Please make my life easier!
1 voteThank you for submitting your Idea to UserVoice.
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Stop making Reporting Worse!
I would like to see adjustable columns on reports, the ability to add more columns in (such as current inventory in item sales reports). The ability to export to excel. We use item sales and inventory for our ordering but the last set of update has made this not useful using the web portal. We now have to go through our inventory item by item once or twice a week (with over 10k items), and hope we dont miss anything.
2 votesThanks for your feedback - we're making changes to address these points.
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1 vote
Thank you for submitting your Idea to UserVoice.
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Add Item Details - Improve User Interface
This set of screens is very inefficient. The old version was much better. It feels like a entry level programmer with no user experience code it.
Issues:
1) A recent bug - the right hand scroll bar has disappeared so there is no quick way to get to the bottom of the screen where Product Code (UPC) and Sku available. Must mouse scroll to get to any field.
2) There is a lot of wasted space as features not used are defaulted to expanded versus be defaulted to collapsed. Either default each section (taxes and fee, Modifier groups, Categories, etc.…1 voteThank you for submitting your Idea to UserVoice.
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View Images on Registers
There's already the option to add images for online views but it would be great if you could choose to show those on the physical registers as well. For some items, postcards for example, it would be easier for my clerks to simply match the image rather than trying to choose the correct description. This would also help with inventory checks if they could make sure they're counting the correct item when there's products with similar names or descriptions.
4 votes -
Expand quantity view per page
We'd like to be able to view up to 999 items per page like before the last update. Now we can only view 200 per page which means more clicks and room for error having to switch between more pages
4 votes -
Vendor Management within Inventory Please
It would be great we could add vendor management to inventory so it's easy to see what we need to products need to be ordered in one place without having to go through the whole inventory list.
18 votes -
Decimal Quantity for Custom Items
We sell gallons of fuel/gas, and weighted items that require the option to input decimals. I wish we could do this with a custom item as well, and not just items in the inventory. Currently, it only allows you to sell whole numbers.
1 vote -
Gift Receipt and Transaction History and Automatic Stock Count
I am requesting a 'gift receipt' option please for a customer who wants the amount hidden on a second receipt because the item is a gift. Two Clover employees I spoke to have never heard of this.
I am requesting please a longer transaction history beyond 30 days. This allows the flow on an inquiry from customer to staff to move quickly and efficiently. My staff should not have to pause to look at there phone or laptop or tablet to go to the website to find a transaction beyond 30 days.
I am asking please, when 'adding an item'…
1 voteThank you for submitting your Idea to UserVoice.
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Delivery option (Canada) for Retail Growth Website
Delivery option (Canada) for Retail Growth Website
Ability to select Pickup or Delivery while placing an order with the auto addition of a Delivery Fee if delivery is selected
1 voteThank you for submitting your Idea to UserVoice.
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Add the new Clover Estimates to Invoicing Feature on our Clover Flex devices to complete the need for mobile features
Please add the new "Clover Estimates to Invoicing" Feature on our Clover Flex devices to complete the need for mobile features out in the field. I used to demo a couple Invoicing apps on Flex and this was such a great feature. Is that already on the roadmap, and if so, when might we expect it? Thank you!
1 voteThank you for submitting your Idea to UserVoice.
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Shipping Labels & Delivery UPS, USPS, Fedex by SPS
For the retail SaaS it would be great to include or offer shipping options. There is an app solution in our app market called Shipping Labels & Delivery UPS, USPS, Fedex by SPS that does it all.
1 voteThank you for submitting your Idea to UserVoice.
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Check Gift Card Balances on the Gift Cards Dashboard
It would be extremely helpful for the clover gift cards dashboard to be able search a specific gift card number to check its activation, purchase history, and current balances. This feature is currently available on the device but it does give much more than just the current balance available.
Right now in order to find a specific gift card and see if the gift card has made any purchase we have to find the individual daily promo details reports and its very cumbersome to find the information.
A more streamlined gift card number search feature would be extremely helpful especially…
1 voteThank you for submitting your Idea to UserVoice.
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Stop the de-alphabetization of items in a Category when deleted on the POS.
Made the mistake of deleting items I no longer have in my inventory from a Category on the POS. This Category has almost 1,000 items. Since everything needs to be manually entered and alphabetized, I wanted to make it easier when adding new items to this category by deleting items I no longer have in inventory. Upon doing so, all the items within this category de-alphabetized!! This is 4 YEARS of inventory no longer in alphabetical order. If items cannot be deleted from a Category on the POS without this catastrophic event occuring ,there should be some type of a…
2 votesThank you for submitting your Idea to UserVoice.
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Separation of SNAP EBT-eligible vs non-eligible items while making/receiving payments
We would like to have a feature that displays on the payment screen the total amount of SNAP eligible (most food items) and the total amount due. For example, if the total of the transaction is $100, out of which $60 is SNAP EBT eligible, then have it display something like this on the screen.
SNAP EBT $60
Total $100.
Next, once all the SNAP eligible items is paid by SNAP EBT cards, then shut off the EBT option, so that the customer has to make the balance payment by credit/debit cards or cash.
Currently, the Clover POS system doesn't…17 votes -
Sales reporting
We are in need of a way to look at the sales report for a specific item, company, and group of items. Maybe this could be easily resolved with a search function in reporting - showing past orders, stock quantity, and number sold. It would also be very beneficial for this information to have a time stamp, for we are a business that relies on seasonal items and sales.
1 voteThank you for submitting your Idea to UserVoice.
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