385 results found
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Kiosk Support for Retail Growth SaaS Plan
Currently you're required to choose the Restaurant Growth SaaS plan with the Clover Kiosk, and this setups 2 Automatic Assigned Order Types " Kiosk Dine-In and Kiosk Take Out. There are retail merchants who want to use the Clover Kiosk but they don't have a need for a Dine-In or Take Out Prompt. We spoke to Clover Advanced Support who advised these cannot be removed.
Based on this I'm making the recommendation to either give the option to remove these Order Types on the Restaurant Growth plan, or add support to the Retail Growth Plan.
1 voteThank you for submitting your Idea to UserVoice.
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Remove Sales Tax from Invoice
On tax exempt customer be able to remove the sales tax either by adding the Order Type to the Invoice page or just remove it individually or at the end.
3 votesThank you for submitting your Idea to UserVoice.
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Sending text or email receipts
Merchants are reporting that, after a transaction is approved, they have to tap “More Options” before they can choose to send a receipt by text or email. They find this extra step unnecessary and time-consuming.
They’re requesting that the receipt delivery options (Text and Email) be displayed right away on the confirmation screen, so they can send receipts faster without additional clicks.
2 votesThank you for submitting your Idea to UserVoice.
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Order History/ Transactions- show all completed/void/incomplete on 1 page
on the new PO update you have separate tabs for different transactions on top (Payments, Refunds, Manual Refunds, Voids, Authorizations) in the Transactions menu under Sales Activity. I would like the first default page to show all attempts of Transactions completed or otherwise to better read at a glance if a void was made immediately after or same customer attempting multiple cards etc.
1 voteThank you for submitting your Idea to UserVoice.
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Stock Auto Tracking
Stock Tracking Setting should auto apply to newly added items.
We have the 'Track Stock' setting turned on, yet when a new item is added, the user has to select 'Automatically Manage Availability' instead of it defaulting to ON.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see receipt number on transaction report
With the old dashboard I was able to keep a check on activity on each of our Clover Flex as I could identify the actual Receipt Number for each sale and each machine. With the new dashboard, there is no accountability for each sale by way of continuous Receipt number in the Transactions or Orders online reports. This leaves a serious loophole where staff fraud can go undetected. The lack of this information is sufficient for us to consider seeking an alternative POS
1 voteThank you for submitting your Idea to UserVoice.
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View Images on Registers
There's already the option to add images for online views but it would be great if you could choose to show those on the physical registers as well. For some items, postcards for example, it would be easier for my clerks to simply match the image rather than trying to choose the correct description. This would also help with inventory checks if they could make sure they're counting the correct item when there's products with similar names or descriptions.
7 votes -
Welcome text to new merchants
ALL NEW MERCHANT ACCOUNTS - Text Alerts to Merchant after Approval (Congrats) - Merchant ID, Shipping Details/ Tracking, Activation Status, etc
1 voteThank you for submitting your Idea to UserVoice.
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Custom Inventory Fields
As a retail wine & spirits shop owner, I want to have searchable data fields on inventory items so that I can find similar products for customers.
I'll know this is done when:
- I can add custom fields to inventory items
- Fields available are drop down, text, numeric, date/time, radio button
- I can search these fields
Scenario: customer asks for a wine with monestrell grape - I add custom field "grape" to inventory and can search "monestrell" to find all our wines in stock with monestrell.
Custom fields feels like something that should be standard for the "#1 POS Provider".
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1 voteThank you for submitting your Idea to UserVoice.
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Item Inventory Items - need tools for data cleanup.
Because many fields are not required when the data is entered, my convenience store staff have entered hundreds of items through the years with no category, no revenue code, no cost. Just a name, price and barcode. It is beyond painful to give hours of my life to export item sales... dig through it to find those records that are wrong. Then fix them.
On the item list screen. Each filter option should offer blank, empty, or zero records. Heck, if you could sort the blank ones to the top. Imagine if a user could filter for all items with…
2 votesThank you for submitting your Idea to UserVoice.
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Sales Tax Report UI needs improvement
In the Sales Tax report - there should be a way that you can click on each category to see what sales are in it. We currently have 2 "No Tax" categories and one "Tax Removed" category. We only have ONE "No Tax" category set up so why are TWO showing up on our Sales Tax report. The State isn't going to care that our POS system isn't reporting correctly if they audit us!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to hide former employees
We would like the ability to hide former employees, so they no longer show up on filter lists with current employees. This would shorten the list of names we have to scroll through in order to find active users. (Currently, the option is to delete former employees, but we need to retain their sales information and activity.)
1 voteThank you for submitting your Idea to UserVoice.
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Taxes or Fees Missing from Transaction Screen
When choosing Sales Activity-Transactions the title of Taxes and Fee are missing. In order to see if an order is exempt of tax, I need to click 3 other options in order to see if it is exempt. Tax/Fees need to be displayed as I make a report from this field in order to add daily cash and credit card transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Transaction Receipt Inaccessiblilty
Transaction receipts are no longer viewable in a new window for clear printing, UNLESS first emailed to oneself and then clicking the link to view full receipt through the email. Please put back the payment receipt/customer receipt links under Transactions.
1 vote -
Alternate field now missing.
I am not a restaurant but I have been using the "alternate name" field for over 7. years and not on the restaurant plan. Suddenly that "alternate name" field is missing. I have a lot of key information in that field. I use it for part numbers and other descriptors for over seven years now. Removing that field from an existing plan without checking how it may impact customers, was short sided. Please bring it back to the other plans. I can still search for info in that field but cannot edit. What happened? Please had that field back.
4 votesThank you for submitting your Idea to UserVoice.
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Employee History Removing Credit Cards
It would be helpful if in the Employee report to see if saved credit card number are being deleted/removed. There is no history on the website that tacks edits to a customer account. Being able to see who entered the information and who made an edit will help see what is being done on the website.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory "Manual" reduction vs. "Automatic" reduction
Inventory "Manual" reduction vs. "Automatic" reduction.
When setting Inventory to automatically track reduction when items are sold, the "Manage Availability" option is defaulted to "Manual" instead of "Automatic."
Which means that each time a new item is added, the merchant must remember to edit and change to "Automatic." It makes no sense. It should be defaulted to "Automatic" since the Inventory setting on top left show that stock levels will reduce automatically. Can this be corrected. I have a very upset Merchant who now has to go back and edit each inventory item. He has thousands of items and is…5 votesThank you for submitting your Idea to UserVoice.
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Alphabetize items in Inventory
I have over 800 bolts of fabric, 15 machines and hundred of notions/patterns. While they are in categories, if I need to add a replacement to my fabric , I have to scroll through all 800 bolts to find what I want. Please enable Inventory under the different categories to be placed into alphabetical order. I would also recommend the categories be alphabetized. At times my zebra won't pick up bar codes so then I need to go through everything to find something. Please, Please make my life easier!
2 votesThank you for submitting your Idea to UserVoice.
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Critical Inventory Reporting Gap Affecting Retail Performance
Hello Clover Product & Development Team,
I am writing to formally revisit a feature request I submitted earlier this year regarding inventory reporting. At the time, I was advised that this functionality was “not available,” but I want to clearly express how critical this gap is for retail businesses and why it deserves serious reconsideration moving into 2026.
As a brick-and-mortar retail store owner, I rely on my POS system not just to process sales, but to make informed business decisions. Currently, Clover does not provide a clear way to view:
The date an item was entered into inventory
The…
5 votes -
Bring back showing item transactions as they occur
Bring back showing item transactions as they occur. We could see if the agent was ringing up the correct item before. Now it is just grouped
1 voteThank you for submitting your Idea to UserVoice.
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