417 results found
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Remove/Update Employee Number
The ability to remove/alter the phone number associated with an account for MFA when employee is unable to access the old number. Example owner/admin could log in and correct this from the employees tab
0 votesThank you for submitting your Idea to UserVoice.
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Clover Dashboard changes bad
Why does clover insist on making changes no one wants or asked for. Now if one is clover dashboard it will log you out every 15 minutes. That's just ridiculous! Last week it was logging me out ever other MINUTE! I had to recheck two entire orders I had keyed in because it logged me out as I was entering product in. It didn't take the additional inventory numbers or a price change I hade keyed in before it logged me out when I hit enter. Just another waste of my time Clover has thrown in my way, adding to…
3 votes -
Signature on Receipt on Compact
The ability to set the Clover Compact to prompt for signatures on a receipt. it is inconvenient to attempt to move the compact back and forth for signatures and a secondary tethered device is not desired.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory sorting
There needs to be a way to sort inventory other then just by "item name" or "in stock". We have multiple items with no category assigned and trying to find them is near impossible and VERY time consuming.
11 votes -
Have option to add photo on item listing (not online shopping)
It is my understanding that you can only add a picture/icon to an item/listing if you are selling online. PLEASE add this feature if you only sell in person/brick&mortar. It helps our associates know which item to choose to process at checkout by combining a visual representation as well as a description. PLEASE PLEASE PLEASE ADD THIS!
8 votes -
Please make an option that shows total guest count at close out batch report. Thank you.
Please make an option that shows total guest count at close out batch report. Thank you.
1 vote -
item sales report
To ease in importing report into Quickbooks, it would help to remove the category name and possibly the modifier name from the Items sales Report..
It would be great if the export allows for selection of line items. Same for all reports.1 vote -
Screen Timeout
Allow the customization of setting the screen timeout
2 votesThank you for your suggestion. At this time we are not planning to offer customization of the screen timeout.
When signing into the device we allow the system to idle for ~1:05 until requiring the user to again sign-in. Entering the passcode again doesn't seem to be particularly burdensome and does provide a level of security to the system.
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Online Retail
For your new online retail store option can you please make it possible that ontop of picking up your order at the store they could also choose to have it delivered. We can then set pre determined delivery pricing through Can Post and/or Purolator and arrange to have it shipped. There is no point for customers to order online then pick up at the store, they might as well show up at the store and order then.
1 voteThank you for submitting your Idea to UserVoice.
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Re-Order button option.
Add a button to "re-order" in the customer order history. B2B business would be more efficient and convenient if it has a re-order option. Going to customer profile/orders, you select a past order to see the details and you can start a new order with it as a base. After hitting the "re-order" button you are given the chance to check the items the customer wants to re-order in the new order with updated pricing in the register app, following this flow you can even add another option to "add more items from another past order" (in case the customer…
2 votes -
Detailed Category Reporting
First, customization of reporting is very limited with Clover. Other systems I have used have had far more extensive options to customize and tailor reports to our needs so my first suggestion is to greatly increase the customization options for reporting.
I am specifically encountering an issue where my business requires separate accounting entries based on tender type and operation category. However, Clover does not allow filtering by category within tender type, nor filtering of tender type within a category so I have no way to account for category tender types other than individually tallying items. It seems to me…
14 votesUnder review to add this capability
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Choose Multiple Devices in Reporting
We need the ability to choose more than one device in reporting. Currently the only options are All Devices or the individual devices. Please include an option to choose which devices to include in a report.
2 votesAdding this multi-select capability is under review
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Edit partially paid orders
Edit partially paid orders
12 votes -
Returns
When a customer is returning or exchanging an item. There should be a way to just do that on the register screen without having to find the original order. We offer returns up to 90 days and after 30 they disappear from the history.
We should be able to scan the item and choose a "return" option. Then they can purchase anything else they want or we can refund them how they would like.10 votes -
Retail Reporting Showing Orders that were PAID, but NOT on the day ordered.
Our market frequently takes call-in orders that will be picked up on a future date. We need an option that will show all orders paid on a particular day, separate from all sales entered on a particular day.
Also, we need a report for the processed credit card batch that shows the date, time, order number, and a list of the individual order totals, instead of just the total by card type that was processed.
1 vote -
Export payment from this page
The Application column is missing when you select "Exporting payment from this page" on the Sales Activity > Transactions page
1 voteThanks for raising this. We're reviewing it and will get back to you.
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Cash Drawer Manager (Till Management)
Till Management, or Cash Drawer Management, should be a core product offering. There is a severe lack of reporting and controls in high volume retail environments where cash drawers are reconciled multiple times per day with multiple tenders. The development appears to be available in the Clover Sport product set and should be included in all plan levels.
This would be highly useful at all levels and it is surpassing that it has not been deployed.
Additionally:
1. Assigning cash drawers to users seems logical given that there are 2 drawer ports on the hub.
2. Adding some filters or…5 votesThank you for submitting your Idea to UserVoice.
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Useful features
A few things to make the dashboard easier to work with:
- Although columns in items is customizable, it doesn't save for next login or even if you navigate away from it and return in the same session.
- Infinite scroll on items instead of "show more" would be helpful.
- I often need to download items to a csv file, but I am only able to download the entire inventory. Being able to export items at the category level would be great.
7 votes -
"Labels," "Printer Labels," and "Revenue Class" Confusion and Data Structures.
"Revenue Class" is the primary driver of the Sales Overview report and it should be. The item attribute that populates "revenue class reports" and lists on Clover devices is "Labels." In other words when you create a new item, you choose the "revenue class" by clicking on the "labels" field. Please change the attribute name "Labels" to "revenue class." After that is corrected, make the "revenue class" field exportable. Right now "Lables"/"Revenue Classes" export as "printer labels" and when reimported, populates the "Printer Label" field. In your "Instructions and Glossary" tab of an Item List Export, you don't list "printer…
1 voteCreated a couple of tickets for these suggestions. Will review and get back to you.
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bring back multi-location dashboard for updating inventory
we are a retail store with 2 locations that sell the same items, and we used to be able to easily update our inventory information for both locations at the same time from one screen, but that option seems to have gone away, and now it takes way too long and is a royal pain in the butt to make changes. And uploading the changes on a spreadsheet just doubles the items instead of overwriting the existing information, so we have to go in and delete the old items. It used to be such an easy smooth process. Now it's…
5 votes
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