336 results found
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Recycling fee
There needs to be an option to add recycle fees (CRV) to purchases like soda, beer, wine, etc. Currently, a third party app is the only option.
1 voteThank you for submitting your Idea to UserVoice.
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Be able to name Clover Go devices
We would like the ability to name the Clover Go devices so we can pull a report by device.
1 voteThank you for submitting your Idea to UserVoice.
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Orders app/on account
For now, when you put something on orders and do not add a payment method, you can only go back one month in order to add payment via the orders app on the duo station. That messes up my system when I get a check futher out than one month of the original date of transaction. I need to be able to see all orders I have ever made and saved via Orders app.
1 voteThe Orders list displays the last 30 days, but stores all orders. These can be searched using order#, customer or items.
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Multilocation Card Type Report
We would like to have a multi-location report that breaks down transaction count and dollar amount by card type.
2 votes -
Organize Items by Alpha-Numeric
Can the ability to organize items in the register app by alpha-numeric (A to Z) be added?
1 voteThank you for submitting your Idea to UserVoice.
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Open Orders
I give in store credit to certain customers, many of the orders are paid weeks after the original order was placed. Unfortunately, the payment is applied on the date it was originally taken and even if it was paid a month later. Affecting our Sales tax Reports creating inconsistencies. Please help us with this issue.
3 votes -
change customer
We run into issues where no customer, or the incorrect customer is chosen when an order is placed and payment is made. We currently have to void the transaction and redo the order and payment in order to correct this. If we perform the refund days later, the reporting gets janky.
We would like for admins to somehow have the ability to either add and edit/remove a customer on the back end after a payment has been made. This would allow us to fix these errors with ease, and give us greater control over customer history.
Clover currently allows for…
3 votes -
Merchant Selectable End of Day (EOD) closeout.
Merchant should be able to have to option to choose their own EOD time. We have variable closing times depending on the time of year, when we host catered functions, our food cart is at an event, etc. The only way to make sure we have all sales reported in the same "business day" we need to choose and EOD in the next day. While we can print an interim report, it means an extra day for funds to be processed.
1 voteThank you for submitting your Idea to UserVoice.
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Add a cross-selling report
Add cross-selling reports to find out which products sell well together. This would enable us to offer promotions tailored to our customers' needs. This could be an Excel extract with past orders detailing the products per transaction. For example, column 1: product 1, column 2: product 2, etc.
Thank you!
1 vote -
More Filter Choices
The recent change to the POS Sales Overview Report has information on it that we do not need. The choice between full and condensed is insufficient. Full is too much and condensed is not enough. We do not do cash posting through Clover therefore do not require those features nor do we require the Sales by Employee. It would be great to be able to select the features needed on the report rather than the catch all. We are using far more thermal paper because of the recent change to the report.
2 votes -
LAYAWAY/ON ACCOUNT
There needs to be an option for Layaway & House Accounts on Clover avoiding 3rd party apps. The 3rd party apps that clover has at the moment are not reliable. Many retail stores ask for this feature.
5 votes -
Tracking commissions for services and products sold by the staff
Since I am giving my staff commission on membership packages sold as well as commissions on products sold, it would be convenient to apply these commission percentages when closing out a sale. This would make it easy to track no only their tipping but obtain the percentage of the products or services sold.
2 votes -
Make hardware trackable
please include the ability to track your POS machine should it get lost or stolen.
1 voteIf a device is stolen, it can be remotely reset once it gets powered up and connected to a network. Call your business consultant.
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Add expiration dates to items
Please add the ability to add expiration dates to iems.
3 votes -
Allow users to access certain sites on the clover devices
We have developed an external web application. We need to allow the users to use the Clover browser to access the site. We would like a permission set up so we can allow employees access a particular website from the Clover device.
1 voteThank you for submitting your Idea to UserVoice.
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Exchange order items rather than just delete and re-add a new item
When an item has been upgraded or exchanged on an open order, the original must be deleted and the new item added. This still shows the item on the removed items report, but since it was an exchange or upgrade, then it doesn't reflect the transaction properly.
8 votes -
Store Credit linked to customers profile
When a customer is a member of a wine club and they pay their monthly fee they get a $30 store credit. We need to be able to issue store credit and have it linked to a customer profile and then when that customer makes a purchase allow us to click their store credit from their profile as a payment method.
3 votes -
Why is that we are waising about an extra inch of inch of blank space on the header and footer for each receipt that prints out. I
Can it be that each customer has a option of how long they want the headers and footers to be.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory item view
The previous versions of viewing items on a mobile device made it easy to see stock quantities. You could also choose how many items per page 25-900. Now when viewing items on a mobile device you can only see 25 items per page and only a portion of the name of each item.
Please change the view back so it is possible to see inventory quantities while scrolling through item names. The only way to see quantities is to select each item and scroll to the bottom. Its very difficult and time consuming to do an order. With over 1000…4 votes -
Redeem rewards and book appointments from Clover customers' app
With the new Service Growth SaaS plan, it would be of high value to the Merchants and their customers, if customers were able to book / change / cancel appointments and purchase electronic Clover gift cards, directly from the customer's Clover app.
2 votesThank you for submitting your Idea to UserVoice.
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