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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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351 results found

  1. I need a report that breaks out revenue classes and how much cash/check/credit card sales in each class

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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  3. Be able to Price match items and make changes on the Fly

    1 vote

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  4. Need to see current inventory count on phone app !! Used to be there 😳
    I do a lot of orders on my phone . It’s a must to have catagory item counts PLEASE FIX THIS

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. On retail mostly, after items are selected from the cash register screen and pay is selected, an additional tender option should appear that reads "INVOICE". This will take you to the Virtual Terminal Invoice screen (transferring the payment amount) and allow the cashier to send a payment link (invoice) to the customer for the payment to be completed.

    Thanks

    6 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  6. It would be helpful- as a small business - to get an email notification of each transaction as they are entered- so any modifications or corrections are required--

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  7. Please make an option to include the total amount of Cash Back in the Batch Total report that prints out after a Close Out. Thank you.

    1 vote

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  8. I have two big restaurants that need more flexibility with service charges. The first one needs to have the ability to add more than one service charge to Clover, sometimes they will need one percentage added, sometimes a different percentage added, sometimes both. The second restaurant (as well as the first) needs the ability to have a sevice charge categorized as an auto-gratuityand have it go to the employees responsible for the check. Thanks for your attention

    1 vote

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    Started  ·  0 comments  ·  Orders  ·  Admin →
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  9. Quick quantity selling multiples of an item in Register.

    Previously I could click/hold my inventory item button and a screen popped open to enter quantity. Now I have to click my item which adds qty1, then click Review Order, then click/hold item to get to quantity screen to sell multiples of the item.
    3 steps instead of 1.

    4 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  10. The bulk edit cost used to exist, and this new version of Clover has removed it. It adds HOURS to our inventory. We are able to edit everything else we need in bulk - price, SKU, product, and more, but we have to click in to each individual item to edit the cost, and it is incredibly time consuming and frustrating.

    2 votes

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  11. Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.

    4 votes

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  12. Need to be able to allow over 100 qty for a transaction in a single transaction. We offer catering and when we serve over 100 people, we can't charge in a single transaction over 100 people.

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  13. In the Mobile App, you are able to scan UPCs in the sale tab, but you cannot do that in the items tab. It would make being able to look up items on the go much easier than having to type in the UPC or description.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. Provide option to not show the Tax Percentage Rate on the payment receipt. This can confuse some customers and merchants wants to keep the "Tax" word, but just not the "%" rate.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. There needs to be an option to add recycle fees (CRV) to purchases like soda, beer, wine, etc. Currently, a third party app is the only option.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. We would like the ability to name the Clover Go devices so we can pull a report by device.

    1 vote

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    0 comments  ·  Clover GO  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. For now, when you put something on orders and do not add a payment method, you can only go back one month in order to add payment via the orders app on the duo station. That messes up my system when I get a check futher out than one month of the original date of transaction. I need to be able to see all orders I have ever made and saved via Orders app.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  18. We would like to have a multi-location report that breaks down transaction count and dollar amount by card type.

    2 votes

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    Planned  ·  0 comments  ·  Reporting  ·  Admin →
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  19. Can the ability to organize items in the register app by alpha-numeric (A to Z) be added?

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. We run into issues where no customer, or the incorrect customer is chosen when an order is placed and payment is made. We currently have to void the transaction and redo the order and payment in order to correct this. If we perform the refund days later, the reporting gets janky.

    We would like for admins to somehow have the ability to either add and edit/remove a customer on the back end after a payment has been made. This would allow us to fix these errors with ease, and give us greater control over customer history.

    Clover currently allows for…

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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