417 results found
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INVOICES! Needs revamped to work with boutiques and retailers!!!
INVOICING IS LACKING and not professional for the customer. It’s absolutely not user friendly or fair to boutiques or retailers selling multiple items and charging shipping unless I am missing something. PLEASE look at PayPal’s invoicing for reference. My biggest questions are….Why does Clover only allow one total for invoicing? Why does Clover not have a SHIPPING option?⬇️
You can only put a total on the invoice. If I am selling multiple items to a customer. For instance, a shirt, jeans and a piece of jewelry. You need to have a option to add each individual item to the invoice…
15 votes -
Show employee nickname on receipts
Clover dashboard asks for "full name" and "nickname" and states directly underneath that line that the "nicknames will be printed on receipts," but that isn't the case. To protect our staff we need the Nicknames function to actually work.
1 vote -
Order Receipt prices
All Devices including duo,mini,flex. It would help a lot if the order receipt printed out with the items price, as of right now when you make an order and sve it the receipt prints out with all the info except the price of the items.
1 vote -
2 votes
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Add Discount Button(s) to Payment Screen
Include Discount Button(s) on Payment Screen (rather than having to choose it on order screen). Guests do not usually present discount cards until the payment process, so we find cashiers having to back out, click the discount pull-down, then choose a discount. Having up to 2 discounts and a third button that links to existing discount pop-up) would save time and effort.
Having up to 3 discount buttons would be great!
2 votes -
allow Business Name is API Interface
We have business for customers we want to retrieve. Right now we can only get FirstName LastName which isn't useful for businesses.
1 vote -
Allow to copy product images when duplicating item.
It would be nice if an image can be duplicated along with item details. xxxxx does this with a set of check boxes that show up when you select "duplicate" .
1 voteThank you for submitting your Idea to UserVoice.
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Improve your receipt template please!
Please improve the template on your payment receipts. I have a wine shop, and we do a lot of volume discounts for our customers. Your current receipt template is confusing, as it just lists the total cost next to the item. For example, if a customer buys 12 bottles of a wine, the receipt just shows the total amount on the line item. For a sale like that, we offer a 20% standard discount, but again, your receipt just shows the total amount of the discount.
What would make things easier is if you could format the receipt so it…
3 votes -
Zero out existing on hands in inventory
I would like to zero out “on hand” quantities of ALL inventory in order to do a physical inventory of the store. This would allow us to see what items are still at zero after the inventory. We can then decide to delete items no longer carried at the store. We carry 2-3 thousand skus and dead inventory builds up. Maybe have a dead inventory or slow moving inventory report.
7 votes -
If an item is used more like a category on an online menu, there should be no price or the option to add a range of prices
most of my menu items have 3 sizes/prices. To save room, I have the item listed, and clicking the item reveals the sizes and prices. This is fine. My issue, is that the item itself shows a price of $0.00. That's confusing and embarrassing. I suggest that if a price is set to $0.00, the price should not show at all. I have several items, so to save space and lots of customer scrolling to find their items they want, this system works best for our online menu. i don't want to have to triple the size of my online…
2 votes -
A more in depth search option for plu merchants like grocery stores
The Clover does not allow for more advanced searching capabilities such as plu for grocery stores which is crucial for business with large inventory and bulk inventory. When My merchant searches let's say 222 it comes up with all items that have 222 in them and the grocery store assistant has to scroll down forty plus options to get to the item. My merchant told me a 20 year old dos pos can do it so a 20th century pos should be able to do it at bare minimum. This is going to lose you business and needs to be…
3 votes -
Delete customers
I can delete one customer at a time, but I cannot delete all my customers and start fresh. Please add that option.
4 votesThank you for your suggestion, Clover may consider this in the future.
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Have a “print label” option available in inventory screen to allow a barcode label to be printed when a new item
Have an option in the inventory screen, when adding new items, to be able to print a barcode label from Easy Labels. This is essential when new items come in that don’t have barcodes on them. Also, be able to assign a barcode to an item that has no barcodes in the inventory screen.
6 votes -
Tax should not be calculated on shipping cost
Customer's shipping cost should not be taxed. There should be an option on the web dashboard to separate shipping amount out from item cost so that sales tax is calculated only on item cost and not on item cost plus shipping.
3 votes -
End of day icon for balancing registers that is not tied to REPORTING.
As it stands, DAILY SALES figures are only accessible in REPORTING. Therefore, employees that balance registers have full access to company sales figures for the entire year and beyond. Access to yearly/monthly/weekly sales figures & sales reports should be limited to owners/senior management. Clover needs an END OF DAY icon. It should have a filter for ALL REGISTERS, REGISTER #1, REGISTER #2, etc without having the ability to see weekly, monthly, yearly figures. This needs to be addressed ASAP. Thank you for this forum to offer ideas.
2 votes -
processing fees
we need to be able to check in real time what the credit card fee is that we are being charged for each transaction. because your invoice system directs the payments to the bank without pausing for authorization we are now incurring fees on every invoice instantly on payment. BUT if the customer changes their mind in a few minutes or the next week we are unable to know what fees to charge them for making the return that quickly. 30 days is far too long to wait and not know what to charge the customer that is returning the…
2 votes -
Being Able to enter Qty by fractions When Adding orders. For example " 1.25 yard of fabric instead of only being able to enter 1 or 2
Being able to enter qty by fractions. For example, We sell Fabric by the yard but often people want it at 11/2 yards or 11/4 yards, ect. It would be great if inventory would track by fractions and also register would allow input of fractions when choosing qty. instead of only being able to chose whole numbers.
6 votes -
Customer Purchase History Transfer
Customer purchase history needs to be able to be transferred from one Clover sales channel to another. At this time there is no 3rd party app to assist with purchase history - only customer name. This is important for repeat business and for the merchant to engage on going with their customers.
2 votes -
exporting transactions
Would be nice if it included everything when you export reports. Example the ship to address for sales tax use. At the moment we have to go back into the transaction to get the address and put it in manually.
1 vote -
Gift Cards on Clover Go
It seems like gift cards are not compatible with the Clover Go, gift card acceptance would be a good thing to have for the Clover Go System.
5 votes
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