347 results found
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Qr code sale notification.
I would like to suggest that when using a QR code to accept a sale, that the app sends your phone a notification of the sale. I know xxxxx qr codes do that, it would be really nice if clover would notify us too. I use QR codes on merchandise that I have placed in retail locations, and I love the QR code feature! A notification would be amazing! Perhaps a little more information could be created too when creating a QR code, so when notified you would see, "Stan Green purchased a yellow whatcamacall it for $20.00 at Ann's…
3 votesCan you please help by providing more information on this idea? QR code to make payments for a sale or QR code to inform of a sale being made.
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rank or favorite items
I would love to be able to rank items or favorite them to the top when I search by most sold or by favorites at the top
1 vote -
fullfilment of orders
when an item is paid it can then be marked as ship to, partially paid, pick up and once that is done then they can mark it as such. Also create a report so they can see these items in this status.
2 votes -
More user friendly
There should be a way to see the card holder name after you submit the payment. You should be required to enter the customer name data before submitting payment.
3 votes -
Orders App no longer allows for the device to show both online and in-store orders on the same page
A recent update took away the option to view online and in-store orders on the same screen in the orders app on the device. There is an option to filter between orders, but it does not have all orders as an option, so it makes managing orders tedious
1 voteThank you for submitting your Idea to UserVoice.
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add option to hide any or all buttons on the print/email receipt screen after transaction.
add option to hide any single or multiple buttons on the print/email receipt screen after transaction. also the ability to set a limit on how many times the print button will print a receipt. (10 presses results in 10 printed receipts) Currently there is only the option to not display the screen or display the screen.
1 vote -
Disputes Lack Info
I just wanted to leave some feedback about disputesd charges. Whenever we get a dispute, we get no information about what they are disputing. Am I just suppose to say OK, here is $200 back for no reason? I very much would like to know the reason for any dispute charge we get. Do you think you were overcharged for something? Did you hit the wrong tip amount? I need more to work with before I can even attempt to resolve whatever issue they have.
3 votesThank you for submitting your Idea to UserVoice.
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Update to my "clover rewards not working" issue
Full disclosure regarding my "clover rewards not working" complaint write up:
My previous write up was extremely critical and I want to now speak of a much better customer service experience.
Today, tech customer service rep, Rodney, helped me to see that my rewards program is working as intended by reviewing my dashboard. My issue was not the rewards program.
The problem we still have, however, is our orders app on our clover duo is not working correctly when our customers "check in" with their phone number. When we complete the sale, the customer's name and their sales history from…2 votesThank you for your suggestion and honest feedback, we may consider this improvement in the future.
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Include inventory listings (to tap on) in the “payments” plan instead of using text. I
I have only one device. For years, I could simply tap on a “description” of the service I was charging for. It automatically generated the category and the price. The feature was free. When I heard that I would no longer be “grandfathered” in at that free level, I was informed that I could still have the feature if I upgraded to “essentials”. Truthfully the increase to $14.95/month or approx $180/year is not worth the feature. Because I can certainly “spell out” the service in text as an option. Although no big deal, it was great to have my menu…
2 votes -
Text bleed on items with long names and descriptions
Please fix online ordering. The text bleeds out of the text container.
For items with long descriptions the text bleeds outside the box and looks really bad. Multiple accounts all with the same issues.
1 vote -
Exporting contacts for email automation - Moosend specifically
I had square and could sync my customer data to my email platform (Moosend), now I see that I need to purchase an app, however I can't find one that offers compatibility with moosend and I'm not going to switch my email platform. I also can't believe what cost me nothing extra per month (Square), I now have to nickel and dime to add on apps to provide the same features I once had before. I wish there was more INCLUDED with clover.
1 vote -
Create orders from dashboard and save as 8.5x11 .pdfs.
Ability to create and print orders from the dashboard to .pdf or straight to an external letter-size printer.
Merchant takes orders over the phone, prepares their order, emails or prints out the order as a quote on a letter size sheet of paper, and has it ready when they customer comes to pick up the order.
1 vote -
Automatic Customer Payment Receipt control per device
Being able to auto print customer payment receipt per device basis rather than applying the setting across all devices on the same MID.
Ex, want auto customer payment receipt printed from clover stations while offering manual selection on the Flex device.
1 voteThank you for submitting your Idea to UserVoice.
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Item sales should be able to be separated by SN on the device's reporting app.
Currently the only option to separate device SN is by choosing "this device" on sales overview screen.
1 vote -
PAYMENT DATE SORT IN TIME ORDER
WE NEED TO BE ABLE TO SORT THE TRANSACTION BY PAYMENT DATE AND TIME. THEY CURRENTLY ONLY SORT BY DATE AND IT DOES NOT SORT BY TIME.
1 vote -
categories to show on the receipts. ,
When a customer pays for their mattress they want to know who is the vendor on the receipt. That would be the category title and that does not show on the customer or order receipt.
1 vote -
Tender Payment Options
Having the option to set associated "pricing" with tender would be most helpful. In Washington, DC we have a food token (Breadcoin) that is worth $2.50. Though we are able to designate tender type, CSR nor myself were able to locate an option to designate a price/cost with the tender option.
1 vote -
Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
Prompt for Invoice Number for Telecheck Payments
Please allow there to be a prompt for Invoice Number when processing Telecheck Payments
1 vote -
Closeout Total
The Gift Card transactions have recently been added to the "Sales By Card Type" Report. That is not a problem. However, the gift card redemption total is also being added into the Closeout Total for the day. The gift card money was collected when the card was purchased - not used. It should not be added into the Closeout Total. The closeout total with the gift card amount then does not match the deposit amount. It's an extra hassle for a retailer with multiple gift cards being redeemed daily.
1 vote
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