417 results found
-
Faster Order Store and Recall for Retail
On the register app screen, once a transaction is stored , instead of having to recall it by leaving that screen and going to the orders app , there should be a button to recall the last transaction from stored orders and stay on screen. In a liquor store almost every other sale is a sale that gets stored while the customer looks for their wallet and the retailer moves on to the next sale then quickly pulls it back up with out all the app change and button pushes. I currently use a different system that has it in…
1 voteThank you for submitting your Idea to UserVoice.
-
Inventory Item List - Allow and save custom Columns List
For my retail business, the default list of columns isn't useful and since the system times out every 15 minutes, we must frequently reset the column list or drill into the detailed item update (which is VERY inefficient). Since this app is targeted to retail, it is surprising Product code (UPC) and SKU weren't part of the default column list design. (feels like a hold over from the Clover restaurant focus)
3 votesThank you for submitting your Idea to UserVoice.
-
Retail Growth without hardware
Please lift the requirement for hardware. When shipping is available, merchant's with an online only model will not require hardware.
1 voteThank you for submitting your Idea to UserVoice.
-
Ability to export open orders only
Allow the export of only open orders from the website portal. It was a function before the last system update. Now you can only export all orders.
1 voteThank you for submitting your Idea to UserVoice.
-
Item Sales Report Not Working - And General Inaccessibility to Generate Specific Sales Reports
Currently to search for sales history by revenue class you have to go through item sales, but it defaults to having every class selected. The deselect and search bar function don't work at all so we are forced to deselect every every category, then widen the date paraments to the time period we need, which means pulling up more items that slow down the system, and deselecting again. This is absurd and unacceptable.
We need to be able to #1, have that search function working, and #2 we should be able to generate the item sales report and export data…
1 voteThank you for submitting your Idea to UserVoice.
-
Updating Rewards For Customer From POS versus Dashboard
Currently the only location where points can be adjusted is via the Dashboard. That capability should be prioritized to the POS. It is a major friction point to have to log into the Dashboard to adjust Rewards Points when it could have been done from the POS.
1 voteThank you for submitting your Idea to UserVoice.
-
Add back order/receipt numbers in sales transactions
Hello, please add back the order/ receipt numbers (1, 2, 3 and so on) in the sales transactions summary. It's hard to reconcile without it! It used to be easy before when it was still visible but since the look of the reports were enhanced, this info is no longer visible. :(
1 voteThank you for submitting your Idea to UserVoice.
-
Kiosk Support for Retail Growth SaaS Plan
Currently you're required to choose the Restaurant Growth SaaS plan with the Clover Kiosk, and this setups 2 Automatic Assigned Order Types " Kiosk Dine-In and Kiosk Take Out. There are retail merchants who want to use the Clover Kiosk but they don't have a need for a Dine-In or Take Out Prompt. We spoke to Clover Advanced Support who advised these cannot be removed.
Based on this I'm making the recommendation to either give the option to remove these Order Types on the Restaurant Growth plan, or add support to the Retail Growth Plan.
1 voteThank you for submitting your Idea to UserVoice.
-
Remove Sales Tax from Invoice
On tax exempt customer be able to remove the sales tax either by adding the Order Type to the Invoice page or just remove it individually or at the end.
3 votesThank you for submitting your Idea to UserVoice.
-
Email Invoice from device
The Clover Dev team needs to add an EMAIL option for payments on the payment screen where (OTHER) payment options are located. If the Client or Phone Order does not wand to provide the CC information over the phone they can pay on the invoice sent directly from the Clover Duo POS System
This will eliminate the option of using a secondary device to send out an invoice via EMAIL.
At this moment you have to create an invoice via CLOVER GO or through the Clover online Dashboard.
2 votesThank you for submitting your Idea to UserVoice.
-
Transaction number tracking
Every receipt has a transaction number but that information is not included on the receipts shown on the back end when looking at the dashboard on my computer/ laptop. Please add this info to all transactions to keep better track of all transactions made- completed, void or otherwise.
1 voteThank you for submitting your Idea to UserVoice.
-
Order History/ Transactions- show all completed/void/incomplete on 1 page
on the new PO update you have separate tabs for different transactions on top (Payments, Refunds, Manual Refunds, Voids, Authorizations) in the Transactions menu under Sales Activity. I would like the first default page to show all attempts of Transactions completed or otherwise to better read at a glance if a void was made immediately after or same customer attempting multiple cards etc.
1 voteThank you for submitting your Idea to UserVoice.
-
Clover.com -> Sales Activity -> Orders -> Order History
This updated version of the website is not good at all. The order history used to have the vast majority of the orders laid out on the page (with the exception of orders with a lot of items) and in those cases you would need to click to see the full order.
A few days ago, Clover decided to change the layout and method of this and it is truly a terrible decision that could not have possibly been thought through properly.
Let's say someone is returning an item and does not have a receipt. The POS won't have that…
1 voteThank you for submitting your Idea to UserVoice.
-
Stock Auto Tracking
Stock Tracking Setting should auto apply to newly added items.
We have the 'Track Stock' setting turned on, yet when a new item is added, the user has to select 'Automatically Manage Availability' instead of it defaulting to ON.
1 voteThank you for submitting your Idea to UserVoice.
-
PLEASE MAKE THIS CHANGE TO RESTORE A PREVIOUSLY AVAILABLE SERVICE
There is no way to directly print a customer invoice (save to pdf) after a sales payment has been processed. Please add it to the Sales activity /Transaction/Receipt section beside the options to Send Receipt and Duplicate.
Send receipt is available to email or text, but it is not appropriate for my business because I want to email my invoice and credit card receipt together with a thank you and link to the purchased product.
1 voteThank you for submitting your Idea to UserVoice.
-
Ability to see receipt number on transaction report
With the old dashboard I was able to keep a check on activity on each of our Clover Flex as I could identify the actual Receipt Number for each sale and each machine. With the new dashboard, there is no accountability for each sale by way of continuous Receipt number in the Transactions or Orders online reports. This leaves a serious loophole where staff fraud can go undetected. The lack of this information is sufficient for us to consider seeking an alternative POS
1 voteThank you for submitting your Idea to UserVoice.
-
Order History - Reporting Function
Prior to the latest "upgrade" we used to be able to see the specifics of each order on the first page. Now you have to click three buttons to get to the receipt. It was so much better prior to the upgrade to see a quick snap shot of each transaction. Please bring this back!
1 voteThank you for submitting your Idea to UserVoice.
-
Welcome text to new merchants
ALL NEW MERCHANT ACCOUNTS - Text Alerts to Merchant after Approval (Congrats) - Merchant ID, Shipping Details/ Tracking, Activation Status, etc
1 voteThank you for submitting your Idea to UserVoice.
-
Custom Inventory Fields
As a retail wine & spirits shop owner, I want to have searchable data fields on inventory items so that I can find similar products for customers.
I'll know this is done when:
- I can add custom fields to inventory items
- Fields available are drop down, text, numeric, date/time, radio button
- I can search these fields
Scenario: customer asks for a wine with monestrell grape - I add custom field "grape" to inventory and can search "monestrell" to find all our wines in stock with monestrell.
Custom fields feels like something that should be standard for the "#1 POS Provider".
…
1 voteThank you for submitting your Idea to UserVoice.
-
Make custom modifiers visible and searchable in exportable reports!
Make custom modifiers visible and searchable in exportable reports! I have a vintage shop and most items are one and only. I can’t just order more when I run out. Every item I sell is tracked by custom modifiers ONLY because if I created an individual digital inventory for every item in the store, they would get used once, there’d be MILLIONS of inventory numbers, AND I WOULD NEVER DO ANYTHING ELSE BUT INVENTORY SINGLE ITEMS FOR THE REST OF ETERNITY! At least bring back custom modifiers visibility on the line items page PLEASE!
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?