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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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Merchants on the Retail Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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188 results found

  1. manual cash refund

    Refund - It would be very helpful to be able to complete a Manual Cash Refund without referencing a specific order. Various issues arise in the day to day business cycle and this option would be of great help.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Revenue drop down on item entry

    When you are entering a new item and add the price, category, costs and inventory numbers the Revenue drop down does not save when you hit save. You have to go back into the item and redo it and hit save again and it will then work. That is so time consuming and would be great to get fixed!

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Please change the match filtering on product codes to be exact match

    When adding product codes to individual items: the current programming has very broad matching criteria. If just 2 or 3 sequential numbers within a product code match, then when either item is scanned, you get a list of items at the POS to choose from. This leaves far too much room for error in ringing up the correct items. It defeats the whole point of having unique individual product codes.

    Here is an example. I have 1 item thats product code is 4325, I have another completely different item that has a product code 665570982325, 2 VERY different product codes.…

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Multiple Item Pictures

    Multiple item pictures. Clover Retail Growth Plan online shopping needs to have the ability to add multiple pictures to each item. Customers purchasing online need to be able to see all sides of the product as well as close-up pictures of product labels. Having the ability to only add one picture per item will hurt online sales.

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  5. print cash drop amount

    You should be able to print the amount removed from the cash drawer for a deposit in the Cash Log App. Merchants want to print the amount removed from cash drawer to submit with the cash so the store employee doesn't need to write down the amount of the cash taken from the drawer which could lead to errors.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Duplicate items

    It would be great if customer was purchasing 2 or more of the same item, that it would list on receipt as one line item and not separate lines.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Add expiration dates to items

    Please add the ability to add expiration dates to iems.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Invoice from payment screen

    On retail mostly, after items are selected from the cash register screen and pay is selected, an additional tender option should appear that reads "INVOICE". This will take you to the Virtual Terminal Invoice screen (transferring the payment amount) and allow the cashier to send a payment link (invoice) to the customer for the payment to be completed.

    Thanks

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Designate cash drawer when there are 2 cash drawers connected to one clover device

    Merchant would like a way to designate the cash drawer being used if there are multiple cash drawers connected to one clover device. Also if the log in the cash log app could indicate this as well.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Order number customization options

    Merchant would like to be able to change order number by device with more than a prefix. Idea suggested would be to add an odd and even number option per device.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Invoices on Clover Go look different than on the Dashboard

    The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.

    3 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  12. Store Credit linked to customers profile

    When a customer is a member of a wine club and they pay their monthly fee they get a $30 store credit. We need to be able to issue store credit and have it linked to a customer profile and then when that customer makes a purchase allow us to click their store credit from their profile as a payment method.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Payment receipts

    Can the Payment Receipt Transaction ID/Invoice # start each day at 0001 and increment by 1, so next one is 0002 etc.? It is not easy to find a transaction ID when they are the same long alpha/numeric as the Order ID. On credit card terminals the invoice #/Sequence # is done this way but on Clover it is much more complicated.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. Option to require information

    I would like to have an option to require the salesperson to input the Customer Name and either a comment or an invoice number.

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. Quickbooks sync to include Inventory

    Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Increase Return Window

    Client has 60 day return policy but unable to locate any transactions outside of 30 days. Client expressed how this is critical especially for the holiday season. Clients need the ability to access the device, scan or search transaction/order IDs beyond 30 days.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. functioning inventory.

    Can you make the inventory functional for retailers. Inventory in when we receive product and out when we sell it, This for the most part works right now. However taking a store inventory is important to us. Being able to scan and verify products in the store. Also having a report available for items we didn't scan so we can check if we have the product and just missed it or it was stolen.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. make running multiple reports easier

    I am considering changing my hours of operations; considering closing on Tuesdays at 5pm instead of 8pm. In order to see what sales were on Tuesdays nights vs Tuesday daily total for the past 3 or 6 months to determine if this would be a good idea, I would have to run 2 reports for each tuesday for 13 or 26 tuesdays this is 50+ reports. Each report has to have a start time, end time, report type, etc.
    Can I get the system to save report settings so that once I pick a report 5pm-8pm the next report I…

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  19. holiday hours

    have a way to enter special or hloiday hours on specific days so we do not have to change the regular schedule for the week and come back and change the hours again. this would be very helpful as my online partners rely on the info from clover for their hours

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Exchange order items rather than just delete and re-add a new item

    When an item has been upgraded or exchanged on an open order, the original must be deleted and the new item added. This still shows the item on the removed items report, but since it was an exchange or upgrade, then it doesn't reflect the transaction properly.

    3 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
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