129 results found
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Better retail register interface
It would be great if the register interface had more options for how it displayed. I have a wine shop, and we do not need categories or items to the right side of where items show up in the register app. For us, it would be ideal to have just a simple and bigger interface to see customer orders as we scan them.
It would also be fantastic if there was a way to add the total # of units in a customer order. We like to double check on larger orders that the # of wine bottles going into…
1 vote -
Exporting contacts for email automation - Moosend specifically
I had square and could sync my customer data to my email platform (Moosend), now I see that I need to purchase an app, however I can't find one that offers compatibility with moosend and I'm not going to switch my email platform. I also can't believe what cost me nothing extra per month (Square), I now have to nickel and dime to add on apps to provide the same features I once had before. I wish there was more INCLUDED with clover.
1 vote -
Allow merchant to cancel online orders
Merchant would like to cancel online orders if they run out of the particular menu item.
1 vote -
Create orders from dashboard and save as 8.5x11 .pdfs.
Ability to create and print orders from the dashboard to .pdf or straight to an external letter-size printer.
Merchant takes orders over the phone, prepares their order, emails or prints out the order as a quote on a letter size sheet of paper, and has it ready when they customer comes to pick up the order.
1 vote -
Automatic Customer Payment Receipt control per device
Being able to auto print customer payment receipt per device basis rather than applying the setting across all devices on the same MID.
Ex, want auto customer payment receipt printed from clover stations while offering manual selection on the Flex device.
1 vote -
Have a “print label” option available in inventory screen to allow a barcode label to be printed when a new item
Have an option in the inventory screen, when adding new items, to be able to print a barcode label from Easy Labels. This is essential when new items come in that don’t have barcodes on them. Also, be able to assign a barcode to an item that has no barcodes in the inventory screen.
2 votes -
Item sales should be able to be separated by SN on the device's reporting app.
Currently the only option to separate device SN is by choosing "this device" on sales overview screen.
1 vote -
PAYMENT DATE SORT IN TIME ORDER
WE NEED TO BE ABLE TO SORT THE TRANSACTION BY PAYMENT DATE AND TIME. THEY CURRENTLY ONLY SORT BY DATE AND IT DOES NOT SORT BY TIME.
1 vote -
Disputes Lack Info
I just wanted to leave some feedback about disputesd charges. Whenever we get a dispute, we get no information about what they are disputing. Am I just suppose to say OK, here is $200 back for no reason? I very much would like to know the reason for any dispute charge we get. Do you think you were overcharged for something? Did you hit the wrong tip amount? I need more to work with before I can even attempt to resolve whatever issue they have.
2 votes -
Being Able to enter Qty by fractions When Adding orders. For example " 1.25 yard of fabric instead of only being able to enter 1 or 2
Being able to enter qty by fractions. For example, We sell Fabric by the yard but often people want it at 11/2 yards or 11/4 yards, ect. It would be great if inventory would track by fractions and also register would allow input of fractions when choosing qty. instead of only being able to chose whole numbers.
2 votes -
Remove "ASAP (in 20 mins)" order option from Online Order
From the Clover online order platform, when items added to cart and check out them, there are picking up time option which says 'For When?' and 2 scroll down options which are 'ASAP (in 20 mins)' and 'Schedule an order'.
I want to keep only 'Schedule and order' one. My business don't take same day order so I don't want customer select 'ASAP (in 20 mins)' option so I want to remove this option so people don't select it.
But when I talk a customer service staff, he said removing the 'ASAP' options is not possible and I just don't…
1 vote -
fullfilment of orders
when an item is paid it can then be marked as ship to, partially paid, pick up and once that is done then they can mark it as such. Also create a report so they can see these items in this status.
1 vote -
categories to show on the receipts. ,
When a customer pays for their mattress they want to know who is the vendor on the receipt. That would be the category title and that does not show on the customer or order receipt.
1 vote -
Remotely go to clover from our desktop
Hello
We have 15 locations in multiple states .We want to accessto our clover remotely from our head office.we want to add remotely go to our clover device if we have any problem in clover to expalin our employee.
1 vote -
disable onboard scanner
I have the external scanner hooked up to my clover mini. I need the ability to shut off the onboard scanner. It is an awkard customer experience to have the little scanner window pop up when there is an external scanner.
1 vote -
Tender Payment Options
Having the option to set associated "pricing" with tender would be most helpful. In Washington, DC we have a food token (Breadcoin) that is worth $2.50. Though we are able to designate tender type, CSR nor myself were able to locate an option to designate a price/cost with the tender option.
1 vote -
Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
Closeout Total
The Gift Card transactions have recently been added to the "Sales By Card Type" Report. That is not a problem. However, the gift card redemption total is also being added into the Closeout Total for the day. The gift card money was collected when the card was purchased - not used. It should not be added into the Closeout Total. The closeout total with the gift card amount then does not match the deposit amount. It's an extra hassle for a retailer with multiple gift cards being redeemed daily.
1 vote -
Edit history on Inventory items
Create a feature that tracks edits made to an item in inventory, including initial creation, changes to cost, and quantities. This feature is paramount in helping users keep track of potentially lost goods and when Clover POS and Clover desktop was last sync'ed
1 vote -
Qr code sale notification.
I would like to suggest that when using a QR code to accept a sale, that the app sends your phone a notification of the sale. I know xxxxx qr codes do that, it would be really nice if clover would notify us too. I use QR codes on merchandise that I have placed in retail locations, and I love the QR code feature! A notification would be amazing! Perhaps a little more information could be created too when creating a QR code, so when notified you would see, "Stan Green purchased a yellow whatcamacall it for $20.00 at Ann's…
1 vote
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