129 results found
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Track sales by customer zip code
We would love to be able to track where customers are coming from. Maybe there can be an option to enter a zip code when a customer is making a sale. Or even tracking from the zip code connected to a credit card sale.
1 vote -
Zero out existing on hands in inventory
I would like to zero out “on hand” quantities of ALL inventory in order to do a physical inventory of the store. This would allow us to see what items are still at zero after the inventory. We can then decide to delete items no longer carried at the store. We carry 2-3 thousand skus and dead inventory builds up. Maybe have a dead inventory or slow moving inventory report.
1 vote -
More user friendly
There should be a way to see the card holder name after you submit the payment. You should be required to enter the customer name data before submitting payment.
1 vote -
Add New User Across Multiple MIDs
I have a client with over 240 locations, and they need to add a Manager with access to each instance of the Dashboard. I was told by numerous resources that the only way to achieve this is for the client to add the Manager, one by one, to each individual MID. There needs to be a way to perform this function at a high level and have it cascade down to each MID in the hierarchy so the client only has to do it one time. If we are trying to sell Clover up-market, we need more efficient management functionality…
1 vote -
price schedule
Clover needs to have the ability to set up Inventory Price Scheduling.
Many Hospitality/Retail locations will charge different item prices depending on time of day.Inventory should have a base Price and then Price level 1, level 2, level 3. etc.
"Events" or Schedules can be set to use a specific Price level changing all item pricing to that level during that time period.Many merchants do not like having Happy Hour displayed as discounts as that adds to confusion on the ordering and customer receipt side, they want the item price changed for that event/time period only. Many Hospitality…
1 vote -
chargeback due to 3D secure not used
Hi,
We are seeing chargebacks from Clover online ordering and the reason has been 3D secure was not used. How do we prevent this from happening ? This happened more than once and we use clover online ordering platform and this is where the chargebacks are coming from. Both the times reason was "Visa 3D secure" was not used and we keep losing the disputes. If this continues we'll have to close our doors.
Anyone from clover can help ? This is urgent.
Thanks8 votes -
Gift Receipt
A Small business owner stated that when a gift card is LOST and the owner of the gift card is given a paper receipt ... it would be helpful if the paper receipt had the complete number on it. Understandably, the store owner does not want to loose out on sale if the gift card had already been used.
3 votes -
Reporting more detailed for loyalty/gift cards.
Merchants need to be able to see the taxes collected when a customer pays with a gift card.
As of right now the merchant will see it as a total purchase. They need visibility of what portion of the sale was taxes. Merchants use these reports for book keeping and to assist with tax filing.
Merchants are looking to have all Gift Card reporting combined with Clover reporting so they can use one report for reconciliation and tax reporting5 votes -
Order Type Edits
1) Need a way to add new/existing item to a different order type on clover machine, not only on clover's website under Sales & taxes tab.
2) If item is not added in a given order type, that item should not be allowed to be a part of that specific order type transaction.
0 votes
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