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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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196 results found

  1. We need an option for Canadian service businesses for a portable cc reader like square has

    As a service business owner in Canada, I'd love to see a plug in swipe reader brought north of the border - right now our only option is Square. Would love to see this in Clover

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. A report that will provide with a list of items and and the respective sales tax amount for each.

    I am looking for a report that will provide the following in a single report by item:
    1. Item name
    2. item price next to it
    3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
    There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  3. Show employee nickname on receipts

    Clover dashboard asks for "full name" and "nickname" and states directly underneath that line that the "nicknames will be printed on receipts," but that isn't the case. To protect our staff we need the Nicknames function to actually work.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  4. FIX YOUR REPORTS

    Who in their right mind at Clover just made the NET greater than the TOTAL (gross total) on the reports? Net is BEFORE TAXES. In other words just the product!!! FIX the change you just made to your reports cause it WRONG!

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  5. Order Receipt prices

    All Devices including duo,mini,flex. It would help a lot if the order receipt printed out with the items price, as of right now when you make an order and sve it the receipt prints out with all the info except the price of the items.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  6. Online ordering Printer Options

    I am needing to be able to turn the printer option off when each order comes through online. I don't need each order printed since to me that is a waste of paper and for my business we look each order up in our system. We don't need the paper version printed. (i'm not a restaurant)

    Also, I don't need to allow customers to schedule a pickup time/day. Is there a way to hide that feature or turn it off?

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  7. allow Business Name is API Interface

    We have business for customers we want to retrieve. Right now we can only get FirstName LastName which isn't useful for businesses.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Allow to copy product images when duplicating item.

    It would be nice if an image can be duplicated along with item details. xxxxx does this with a set of check boxes that show up when you select "duplicate" .

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  9. Better retail register interface

    It would be great if the register interface had more options for how it displayed. I have a wine shop, and we do not need categories or items to the right side of where items show up in the register app. For us, it would be ideal to have just a simple and bigger interface to see customer orders as we scan them.

    It would also be fantastic if there was a way to add the total # of units in a customer order. We like to double check on larger orders that the # of wine bottles going into…

    4 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  10. Allow us to customize our register items

    I would to display the register items in order of most frequently sold items rather than alphebetically.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  11. If an item is used more like a category on an online menu, there should be no price or the option to add a range of prices

    most of my menu items have 3 sizes/prices. To save room, I have the item listed, and clicking the item reveals the sizes and prices. This is fine. My issue, is that the item itself shows a price of $0.00. That's confusing and embarrassing. I suggest that if a price is set to $0.00, the price should not show at all. I have several items, so to save space and lots of customer scrolling to find their items they want, this system works best for our online menu. i don't want to have to triple the size of my online…

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  12. ebt

    No Cash Option for EBT
    We would like a way to make it so the merchant can shut off the "cash" option for EBT/SNAP benefits when checking out a customer.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  13. Display last update in inventory page.

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  14. COLO tip setting option

    Clover Online Ordering needs its own tip suggestion control. Currently, it follows the tip settings for in-store Station. Many businesses would like the ability to set different tip suggestions or even turn off tipping for pickup orders.

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?

  15. Option to select a saved email to send the receipt to after a transaction

    After we process a payment, there should be an option to select a main email accounts to send the payment receipt. At the moment, we have to manually type in the email account each time we want to send the receipt to our email.

    This will save time and also reduce error by not needing to manually type in the email for most transactions.

    1 vote
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  16. promo

    As a business owner, the most basic and essential promo of buy one get one free (BOGO) is missing in your features and there is no good way of doing this. I would think all of your customers would benefit from being able to run that type of a promotion. It could be for the same item, or it could be for select comparable items, or even at a category level. This is not a reward. It is intended to be a promotion to get customers in the door.

    2 votes
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  17. End of day icon for balancing registers that is not tied to REPORTING.

    As it stands, DAILY SALES figures are only accessible in REPORTING. Therefore, employees that balance registers have full access to company sales figures for the entire year and beyond. Access to yearly/monthly/weekly sales figures & sales reports should be limited to owners/senior management. Clover needs an END OF DAY icon. It should have a filter for ALL REGISTERS, REGISTER #1, REGISTER #2, etc without having the ability to see weekly, monthly, yearly figures. This needs to be addressed ASAP. Thank you for this forum to offer ideas.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  18. upload tax rate file

    A way to upload a file for tax rates would be beneficial for the VT merchants that have to manually choose tax rates based on where they are shipping goods. Right now each tax rate has to be manually uploaded if they do not have items.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  19. exporting transactions

    Would be nice if it included everything when you export reports. Example the ship to address for sales tax use. At the moment we have to go back into the transaction to get the address and put it in manually.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  20. Delete customers

    I can delete one customer at a time, but I cannot delete all my customers and start fresh. Please add that option.

    3 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?
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