417 results found
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Barcode Scanning using Clover Go app
It would be great if we could use the app on a mobile device to scan barcodes for inventory entry.
1 voteThank you for submitting your Idea to UserVoice.
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Combine Employee Records
We cannot currently reset SMS on an employee account or update the email address. When a new account is created with new information, the records are not connected.
Request to be able to combine employee profiles. If discrepancies exist, choose which account to use the information from.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Online
Currently for Online stores for retail, there are no shipping or mailing options, there are only instore pickup and door dash delivery. This is limiting merchants from gaining shoppers because you CAN NOT turn both functions off. One must remain on or the website is turned off.
There is not enough allowed characters for customers to put contact information.
Categories do not have the ability to add descriptions.
A lot of work needs to go into improving the online store especially with regard to shipping.2 votesThank you for submitting your Idea to UserVoice.
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rewards no longer available
Your marketing dept took the awards program away from me without warning. They say it is because my business code is retail cigars. Clover should not be the social police. A liquor store across the street from me has clover rewards and sales cigars! In fact if you search for cigars on the clover mobile app, many cigar retailers still show up. But no longer me. It is not fair to take away a great program because someone in Clover marketing does not like tobacco. Stick to making great POS systems and but out of social engineering. Allowing some cigars…
1 vote -
Inventory UI Needs Polish
The User Interface for the inventory app keeps getting worse and worse. New features are fine, in theory, but when they take preeminence over more useful data fields the process to add items becomes more and more difficult.
Specifically, the newer data fields "Online Name" "Online Description" and "This is an age restricted item" have been place above the essential fields like stock, price, and cost. If they insist on adding more useless data fields to every item, at least they could add them at the bottom of the screen. Or, better yet, make those fields toggleable from the settings.…6 votes -
Item Price Tracking
It would be super helpful if we would be able to track an item's price history and see who made the change.
22 votes -
Increase number of digits allowed when selling a "Per Unit" item
While doing an itemized invoice on the Dashboard, I am unable to enter any amount greater than 100 for items that are saved as "Per Unit". For example, I want to sell 1200 square feet of an item that is aleady saved as "Per Unit" and the "item unit" is set to "sf". I am able to do it on the Register.
1 voteThank you for submitting your Idea to UserVoice.
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item sales report
On the Item Sales Report, the SKU and Product Code are the same, taking from the SKU i think. The product code is not accurately showing. This needs to be fixed.
2 votesThanks AJ for your message. Can you submit a support ticket please so we can help resolve this issue for you ASAP.
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Customer Reports!
I can't believe you don't have reports on customers at all. Even my old out-dated POS had these reports. I need to see who my top-spending customers are, and it would also be helpful to see what they are purchasing. There is no information on any of this. We are supposed to be reaching out to our customers but we cannot even see who spends the most and what they are buying. This is ridiculous, should be a part of basic reporting!
1 vote -
Tagging Customers as Tax Exempt or a Specific Discount
We have multiple customers that are tax exempt and some that receive an automatic discount with each purchase. Other than putting it in as a NOTE in the customer information, there is no way to designate these as options for these customers and they are often forgotten. This seems like a very easy thing to do. We just need to be able to mark certain customers to automatically apply tax-exemption and/or a specific discount each time we enter a transaction. If it needs to be manually removed, that is much easier than remembering to manually add it EVERY time we…
1 voteThank you for submitting your Idea to UserVoice.
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rewards
Please allow restrictions to be made on the discount given from the rewards loyalty program. For example, I would like to prevent the rewards discount from being redeemable on tobacco items. We do not have enough markup on tobacco to give the discount that is given on the rewards app.
5 votesWe're aware of the need for item restrictions on Rewards and Promotional offers, and are working on prioritizing this in our roadmap.
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inactivity logout timer on desktop
Please allow the desktop users to adjust logout timer. Every 15 minutes is infurating
4 votes -
Inventory on hand reports
Create an Inventory Valuation Report which shows item, quantity, unit cost, unit price, extended cost, extended price. The report which currently exports to Excel is very disappointing and requires substantial work in excel to obtain the info needed.
4 votes -
Restore "Un-Select" All Labels for Items Report
The latest update no longer allows users to run single label item sales reports without manually unselecting every other label for every report. We have 73 labels and need to run individual reports for them every month, so deselecting 72 labels 73 times a month is just impossible-- particularly because the selection dropdown resets after every click. Please restore this option ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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SKU specific Discounts
Allow SKU assignment of certain discounts - discounts can ONLY be applied to items matching the SKUs allowed.
1 voteThank you for submitting your Idea to UserVoice.
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Modifier with Negative Price
Please allow modifiers to include a negative price (removal of items specific = -$$ to original item)
1 vote -
Ability to send Invoices by text from Clover go and Dashboard
Merchant would like the option to send invoices by text, not just email.
22 votes -
Pin entry
We would like the option to not allow the customer to bypass the PIN entry so that they cannot do a chageback.
1 voteThank you for submitting your Idea to UserVoice.
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deposit report
I use a third party gateway to process external payments through a payment portal. In the itemized entries on deposits report the report doesn't equal to the amount transferred to the bank. The amount transferred is greater than the itemized total. This because there is no accounting for the external payments received from the gateway on that particular day. The report has other payments, but it shows a zero dollar amount. I have to reconcile this manually. The batch close out doesn't show any external payments either. Please consider adding in payments received from a 3rd party gateway. Thank you.
1 vote -
Test Mode on Mini
The Clover Mini does not have a test mode for the register. We are unable to run tests in the register application. Please add this feature.
1 voteThank you for submitting your Idea to UserVoice.
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