383 results found
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Clover Online
Currently for Online stores for retail, there are no shipping or mailing options, there are only instore pickup and door dash delivery. This is limiting merchants from gaining shoppers because you CAN NOT turn both functions off. One must remain on or the website is turned off.
There is not enough allowed characters for customers to put contact information.
Categories do not have the ability to add descriptions.
A lot of work needs to go into improving the online store especially with regard to shipping.2 votesThank you for submitting your Idea to UserVoice.
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rewards no longer available
Your marketing dept took the awards program away from me without warning. They say it is because my business code is retail cigars. Clover should not be the social police. A liquor store across the street from me has clover rewards and sales cigars! In fact if you search for cigars on the clover mobile app, many cigar retailers still show up. But no longer me. It is not fair to take away a great program because someone in Clover marketing does not like tobacco. Stick to making great POS systems and but out of social engineering. Allowing some cigars…
1 vote -
Designate customers as tax exempt
We need to be able to assign customers as tax exempt and include an expiration date. This would automatically remove tax from any of their orders. If a customer was designated as tax exempt but is close to expiring or already expired, a pop-up should come up so we can let the customer know we need a new certificate of tax exemption.
12 votesThank you for submitting your Idea to UserVoice.
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Increase number of digits allowed when selling a "Per Unit" item
While doing an itemized invoice on the Dashboard, I am unable to enter any amount greater than 100 for items that are saved as "Per Unit". For example, I want to sell 1200 square feet of an item that is aleady saved as "Per Unit" and the "item unit" is set to "sf". I am able to do it on the Register.
1 voteThank you for submitting your Idea to UserVoice.
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item sales report
On the Item Sales Report, the SKU and Product Code are the same, taking from the SKU i think. The product code is not accurately showing. This needs to be fixed.
2 votesThanks AJ for your message. Can you submit a support ticket please so we can help resolve this issue for you ASAP.
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rewards
Please allow restrictions to be made on the discount given from the rewards loyalty program. For example, I would like to prevent the rewards discount from being redeemable on tobacco items. We do not have enough markup on tobacco to give the discount that is given on the rewards app.
5 votesWe're aware of the need for item restrictions on Rewards and Promotional offers, and are working on prioritizing this in our roadmap.
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FIXING ITEM OPTIONS
UNDER ITEM, ON BULK EDIT AND EDIT YOU CANNOT CHANGE COST, YOU HAVE TO GO IN THE ACTUAL ITEM TO CHANGE COST. THIS IS TIME CONSUMING. I WOULD LIKE TO BE ABLE TO CHANGE CATAGORY AND MODIFIYER ON EDIT AS WELL INSTEAD OF GOING TO BULK EDIT.
20 votes -
Restore "Un-Select" All Labels for Items Report
The latest update no longer allows users to run single label item sales reports without manually unselecting every other label for every report. We have 73 labels and need to run individual reports for them every month, so deselecting 72 labels 73 times a month is just impossible-- particularly because the selection dropdown resets after every click. Please restore this option ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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SKU specific Discounts
Allow SKU assignment of certain discounts - discounts can ONLY be applied to items matching the SKUs allowed.
1 voteThank you for submitting your Idea to UserVoice.
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Add features like buy 1 get 1 free Offer
I migrated my pos to Clover and I am not that happy. It has no basic options like giving offers to customers like buy 1 get 1 free or buy 1 get 50% off to each product.
When we add each product to the inventory, need the option to add offers to each products.23 votesCurrently working on prioritization of offer conditions including BOGOs.
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functioning inventory.
Can you make the inventory functional for retailers. Inventory in when we receive product and out when we sell it, This for the most part works right now. However taking a store inventory is important to us. Being able to scan and verify products in the store. Also having a report available for items we didn't scan so we can check if we have the product and just missed it or it was stolen.
15 votes -
Ability to disable any kind of discounts on a specific chosen item
I'd like to be able to block any kinds of discounts on a specific item.
5 votes -
Pin entry
We would like the option to not allow the customer to bypass the PIN entry so that they cannot do a chageback.
1 voteThank you for submitting your Idea to UserVoice.
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deposit report
I use a third party gateway to process external payments through a payment portal. In the itemized entries on deposits report the report doesn't equal to the amount transferred to the bank. The amount transferred is greater than the itemized total. This because there is no accounting for the external payments received from the gateway on that particular day. The report has other payments, but it shows a zero dollar amount. I have to reconcile this manually. The batch close out doesn't show any external payments either. Please consider adding in payments received from a 3rd party gateway. Thank you.
1 vote -
Test Mode on Mini
The Clover Mini does not have a test mode for the register. We are unable to run tests in the register application. Please add this feature.
1 voteThank you for submitting your Idea to UserVoice.
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cash tips
add a way to declare cash tips bring back the shifts app or figure out a way for the employees to declare their cash tips and connect over to the other apps
2 votes -
transactions of every single item
I would like to see every single sale that was made with an item. for example, you go to inventory, pick an item and get a list of all sales, with dates and prices. Ideal would be if you can also go from this sale to the transaction, to see the customer. Also when in orders or transactions I would love to click on the items there, to see it in inventory. hey, we're in the 21th century, that's no rocket science for a modern system and statistics is what makes a good inventory software!
32 votes -
"Mark as Completed" Button for Pick Up Orders
Pick up/ Shipping order notification with QR code.
It would be good to have a button "Mark as Completed" on some active orders so when the order is completed it sends a notification via text/email to the customer telling them the order has been completed with a QR code generated if it was marked "for pick up" or the tracking # if marked "for shipping".
When customer comes to the store to pick up we scan the QR, it would open the order and not allow the release of the merchandise ONLY until it's paid in full for partially paid…
3 votes -
Option to extend Expiration on promo
I would like the promo feature to be more user friendly by allowing us to extend the expiration date before the promo ends. I would also like customers to be able to scan the coupon on their side on the mini and not have to hand their phone to staff.
1 voteThank you for submitting your Idea to UserVoice.
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Order Receipt email or phone number missing
When Payment is made, Clover does not bring in the customers email or phone number from their bank, we dont want to have to manually put it in every time.
1 voteThank you for submitting your Idea to UserVoice.
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