296 results found
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New Item entry to be listed in one or multiple locations
I have three locations. If I enter a new item to my menu, I have to enter it three times. Much like the Menu addition to the item, or the Show on POS & Available sliders. Please make a slider on/off type switch that I can add the item to one, two, or all three locations on the initial entry of the new item.
1 vote -
NEW Employee Sales Report - Number of Transactions per Employee
Recently Clover released a new version of the Employee Sales Report under Reporting. The previous employees report showed the total number of transactions ran that day per employee. This was helpful for my retail merchants for a number of reasons. One in particular was so they can calculate their employees average ticket size.
Strangely enough the New Employee sales report does show the average ticket size but it is only available and viewable on the Employee Sales Report in the Dashboard. not on the devices :(
That being said a vast majority of my retail merchants noticed the change immediately…
8 votes -
Customer name on portal receipt and print receipt button
Is it possible to add the Customer name to the Receipt that is printed from the portal? Also, instead of having to go to "Transactions" to view payment receipt it would be nice to have a "print receipt" button on the payment complete screen.
1 voteThank you for your feedback. Clover does offer the ability to print the receipt from the payment complete screen. Please contact our support team if you require assistance with that feature.
We currently have no plans to add customer name to a receipt as it could create complications for us with PII data and/or PCI.
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Receipt size on portal
We have found that the default receipt size on the portal is too large, resulting in it printing on 2 pages. In order to adjust this we change it manually using the "more settings" for the printer. I know things vary from one printer to the next but it would be nice to have the size fit to 1 (Letter) sized page or have it "Fit to Printable Area" by default.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Gift Card App
Enhancement for Clover Gift Card App --
When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:
Do you already have a Gift Card Entitlement Number?
- If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
Do you plan to use gift cards at other locations?
- if yes: prompt…
3 votesThank you for your suggestion, we may consider this for the future.
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A report that will provide with a list of items and and the respective sales tax amount for each.
I am looking for a report that will provide the following in a single report by item:
1. Item name
2. item price next to it
3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…6 votes -
scheduled order has no pickup time field
both "Gets a list of orders" and "Get a single order" not carry pickup time stamp.
not inside orderType either.
please add this field
2 votesThank you for submitting your Idea to UserVoice.
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Tax Inclusive Items
I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!
2 votes -
Itemized reports for each QR code
We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.
2 votes -
ability to stay on item while editing, new update requires you research
please reinstate the ability to edit an item or group of similar items with out requiring to re-search each time you save. new update changed this, before item would stay available to updates on similar items. new update resets the inventory field when saved and requires you to search for similar items again
2 votes -
Hyper Link to Tax Removed- applicable sales
In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,
4 votes -
Digital Gift Card Feature
The digital gift card feature is no longer showing up on the gift card app. This is a useful feature because we don't have to always use the physical gift cards.
1 vote -
Customer Phone Number Field
Customers ---> Edit Customer or New Entry
Please allow for copy/paste functionality for phone numbers.
I have to copy/paste to the e-mail field to then type the information in the phone number field.1 vote -
7 votes
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The main issue with clover is Manual refund that can not Like to customer profile this is the biggest issue for our company that make us loo
manual Refund must link to customer or we have to be able to do refund of any amounts to customer not just by item or total.
7 votes -
Restocking Fee
There needs to be an option to add a restocking fee on some return items for retail.
2 votes -
Add PNG and JPEG Business Promotion deals on Duo mini screen
Use the customer facing screen from the station duo 2 to upload marketing jpeg or PNG announcements, when the customer is waiting for payments, multiple promo ads are changing every 5-10s on the duo customer facing screen
1 vote -
Show the photos for the items on the Due.
Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff
2 votes -
Pinpad without power needed for Clover Compact
A pinpad without power is needed for the Clover Compact! With the Clover Compact terminal only using another Compact as a pinpad makes it very difficult to use because of the power needed for the pinpad!
1 vote -
Import Customer Account Balances
There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.
2 votes
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