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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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417 results found

  1. Provide new retail merchants the option of an inventory build peripheral, similar to what is offered to restaurants.

    1 vote

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  2. Provide retail merchants a peripheral product of an inventory build, similar to what is offered to new restaurant merchants.

    1 vote

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  3. Convenience fee as a percent, not a flat amount .

    2 votes

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. It would be helpful to have the option to move entries between the Item and Category sections. For example, if you accidentally create a large number of categories under the Item section, you currently have to delete them and start over. Instead, there should be a way to transfer them directly into the Category section. Likewise, if you mistakenly add an item into the Category section, you should be able to move it back into the Item section without having to redo everything.

    1 vote

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  5. Quick quantity selling multiples of an item in Register.

    Previously I could click/hold my inventory item button and a screen popped open to enter quantity. Now I have to click my item which adds qty1, then click Review Order, then click/hold item to get to quantity screen to sell multiples of the item.
    3 steps instead of 1.

    5 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  6. Since I am giving my staff commission on membership packages sold as well as commissions on products sold, it would be convenient to apply these commission percentages when closing out a sale. This would make it easy to track no only their tipping but obtain the percentage of the products or services sold.

    3 votes

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  7. Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.

    5 votes

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  8. We run into issues where no customer, or the incorrect customer is chosen when an order is placed and payment is made. We currently have to void the transaction and redo the order and payment in order to correct this. If we perform the refund days later, the reporting gets janky.

    We would like for admins to somehow have the ability to either add and edit/remove a customer on the back end after a payment has been made. This would allow us to fix these errors with ease, and give us greater control over customer history.

    Clover currently allows for…

    4 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  9. have a way to enter special or hloiday hours on specific days so we do not have to change the regular schedule for the week and come back and change the hours again. this would be very helpful as my online partners rely on the info from clover for their hours

    7 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  10. Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you. Merchants do not want to pay 89.95 a month just to sell per unit

    2 votes

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  11. – Telecheck Higher ACH Limit – We need Telecheck to support a limit higher than $5000 quicker than before 6 months of processing. We’d like Telecheck/Clover to allow us to submit supporting documents to approve a higher than $5000 limit for ACH immediately. This will help us support our larger customers who have this need without additional steps/products for the client.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. The import sheet should not have a separate tab for "category". There should be a category column on the "items" tab so you can easily track which category the item is going to. We have over 50 categories and trying to make sure that each item is where it belongs is near impossible.

    5 votes

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  13. Our employees work for commission, but sometimes we have a ticket that 2+ people worked on. It would be great if there was a way to assign specific items to another employee who did not sign in at the register, either before the payment or edit it afterwards. Along with that, it would be amazing if tips could be split after the transaction is complete, I think a 50/50, 3 way split, or custom split option would be very useful and appreciated!

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. When adding product codes to individual items: the current programming has very broad matching criteria. If just 2 or 3 sequential numbers within a product code match, then when either item is scanned, you get a list of items at the POS to choose from. This leaves far too much room for error in ringing up the correct items. It defeats the whole point of having unique individual product codes.

    Here is an example. I have 1 item thats product code is 4325, I have another completely different item that has a product code 665570982325, 2 VERY different product codes.…

    6 votes

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  15. The same way money is added to the Gift Card should be the same way the card is used. For Example: Customer wants $20 on a gift card. Customer gives me the cash, I swipe the gift card to add the $20. But when the customer comes back to use the gift card, they have to give me the card to me to type in each number for the Gift Card to process payment. The customer should be able to swipe the card for payment and not have to give the card to me to type in the numbers. The…

    3 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you,

    2 votes

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  17. With the recent tariffs, I had to increase prices of all of my inventory. Rather than manually changing every single item in both the clover app as well as on the shelves, I was able to add a blanket upcharge to cover for inflation due to tariffs using the additional charges option. However, I have to add this in manually for every transaction, and am also unable to exempt certain catergories of items from this upcharge under the Register Plan.

    Customer support had said that I would have to upgrade to the Restaurant Plan in order to do something similar…

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. I would like to see the ability of being able to rearrange the Item List within the Clover Dashboard, similar to being able to rearrange the Category list.

    1 vote

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  19. I need a report that breaks out revenue classes and how much cash/check/credit card sales in each class

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  20. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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