386 results found
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print cash drop amount
You should be able to print the amount removed from the cash drawer for a deposit in the Cash Log App. Merchants want to print the amount removed from cash drawer to submit with the cash so the store employee doesn't need to write down the amount of the cash taken from the drawer which could lead to errors.
3 votesThank you for submitting your Idea to UserVoice.
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provide shipping options for online store/website for retail saas plans.
The merchant would like to have shipping options when setting up their website for online retail. Currently, the website is only giving pick up options.
5 votes -
longer cable for Clover Duo for use in grocery stores with checkout lanes
The Clover Duo version 2 is incompatible with usage at grocery stores with belted checkout lanes.
If you picture the set up, as the cashier you have the workstation in front of you, and the customer facing device to your left. With a 1.5M cable, you cannot get to from where the register stand is to where the customer facing payment device on any belted checkout lane.
With the Duo version 1 I found a work around, but the way the cabling is set up for the version 2, you cant jockey the cables around to make it work.
As…
7 votes -
Add expiration dates to items
Please add the ability to add expiration dates to iems.
3 votes -
Allow users to access certain sites on the clover devices
We have developed an external web application. We need to allow the users to use the Clover browser to access the site. We would like a permission set up so we can allow employees access a particular website from the Clover device.
1 voteThank you for submitting your Idea to UserVoice.
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Bring Back items list on receipt, not just they paid cash or card. items need to be listed
Please bring this back, my merchant just started processing today and the Clover rep said you all just pushed an update , taking away items on the receipt. they are considering returning it, that will not work for them 1/22/25
4 votesThank you for submitting your Idea to UserVoice.
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Exchange order items rather than just delete and re-add a new item
When an item has been upgraded or exchanged on an open order, the original must be deleted and the new item added. This still shows the item on the removed items report, but since it was an exchange or upgrade, then it doesn't reflect the transaction properly.
8 votes -
Why is that we are waising about an extra inch of inch of blank space on the header and footer for each receipt that prints out. I
Can it be that each customer has a option of how long they want the headers and footers to be.
1 voteThank you for submitting your Idea to UserVoice.
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Redeem rewards and book appointments from Clover customers' app
With the new Service Growth SaaS plan, it would be of high value to the Merchants and their customers, if customers were able to book / change / cancel appointments and purchase electronic Clover gift cards, directly from the customer's Clover app.
2 votesThank you for submitting your Idea to UserVoice.
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manual cash refund
Refund - It would be very helpful to be able to complete a Manual Cash Refund without referencing a specific order. Various issues arise in the day to day business cycle and this option would be of great help.
4 votes -
Multiple Item Pictures
Multiple item pictures. Clover Retail Growth Plan online shopping needs to have the ability to add multiple pictures to each item. Customers purchasing online need to be able to see all sides of the product as well as close-up pictures of product labels. Having the ability to only add one picture per item will hurt online sales.
6 votes -
Keep Order history saved on the device longer than 30 days
Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.
19 votes -
Correct COGS calculation on Sales Report and Item Sales Report
When a Sales Report or Item Sales Report is generated for a month or more, several line items are incorrectly calculating the COGS causing a negative Gross Sales amount. There is also a discrepancy in the Amount Collected on the Sales Report under Sales and Tender Types.
1 votePlease contact Clover support to resolve your case.
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Combined Reporting
On Clover.com, in the Sales Activity > Transactions section, Payments, Voids, Manual Refunds, Refunds and Authorizations are all broken up into seperate sections. For reconciliation purposes, my merchant is manually exporting Payments, then Refunds, then Voids and stitching those three exports together. Hoping that these broken up sections will all be better integrated into a single section in the future. This is also a gap between Payeezy and Clover. Payeezy put all the various transaction types into a single screen, and exportable report.
10 votes -
Purchasing Inventory Feature
We are using the Manual Transaction App to purchase inventory in a Buy/Sell setting. Clover does not currently have a purchasing option which causes us to use this work around to feed into our accounting software.
It would be wonderful if there were more features within the Manual Transaction App to allow for us to provide more information on these purchases.
A custom drop down of Payment method, Created by, and Notes would be wonderful
Potentially having the ability to scan existing SKUs and apply cost paid for them. Instantly billing them and adding them into inventory.
2 votes -
Improve Accounting Sync Mapping for 3rd Party Gift Card Activations
We are requesting an enhancement to Clover’s Accounting Sync functionality to address how third-party gift card activations, such as eCard Systems, are reported and mapped to QuickBooks Online. Currently, only Clover-branded gift card activations are included in the “Gift Card Activations” field and can be mapped to a liability account in QuickBooks.
However, third-party gift card activations (such as eCard Systems) are imported as non-revenue item sales and are included under Net Sales when synced to QuickBooks, creating confusion and potential double-counting of revenue:
The sale of the eCard Systems gift card is recorded in Clover as a non-revenue item…
0 votesThank you for submitting your Idea to UserVoice.
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Clover Gift Card Order Quantities Result In Multiple Orders & Shipping Fees
There currently isn’t a way to edit the quantity of a Clover Gift Card order once it’s been submitted, not even through Clover Gift Support. The only available option for editing an order is to cancel within one hour. This creates a problem when the required quantity isn’t available as a single order option. For example, if I need 600 cards, I have to place one order for 500 and a second for 100, which results in paying shipping twice and incurring a higher per-card cost for the smaller order.
It’s not reasonable to expect customers who need a custom…
0 votesThank you for submitting your Idea to UserVoice.
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Online Ordering
We are a beach chair rental business on one of the busies most beautiful beaches on St. Thomas, VI. Magens Bay.
We would like to close Tuesdays and Wednesdays permanently to prevent overbookings. Unfortunately, this cannot be done on the Clover dashboard or app. When we pause these days all of our online ordering is turned off for present and future bookings.
We would like to be able to just turn off the specific days, so we do not have to change the regular schedule for the week and come back and change the days again. This would be very…1 vote -
Lock device if customer leaves payment screen
Merchant would like the option to have a device lock if the payment screen is left after handing device to customer.
1 voteThank you for submitting your Idea to UserVoice.
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Allow direct integration with Ecommerce Websites
Need a full scale online sales plan for retail businesses. From building an integrated website to automated listing of items on Facebook, Ebay, Amazon, Etsy & Walmart (For canada). Specially the feature to upload the pictures of inventory items on Clover (and from there to Website/Ecommerce Platforms)
1 vote
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