387 results found
-
Negative Variable
How about adding a negative variable for certain items. Such as Lotto Winners and Scratcher Winners. We don't want to have to use a Pay Out app when someone brings in a winner. It would need to be a non-revenue item. Most people play again, so why so many steps? I want to be able to hit Lotto Winner as a negative, then a Lotto (same with scratchers) and be done with it. Some have change coming back or some pay more.
2 votes -
Comparing Reports per weekday or specific date
When creating a report, it currently can only be compared to the same day last year or last week. It would be great to be able to compare to the same weekday or to a specific date and generate in one report. Currently, we have to pull two different reports and compare from there. In the tourism industry, sales on Jan 10 on a Tuesday vs Jan 10 on a Saturday are very different so it would help with report reading.
5 votes -
Multiple Item Pictures
Multiple item pictures. Clover Retail Growth Plan online shopping needs to have the ability to add multiple pictures to each item. Customers purchasing online need to be able to see all sides of the product as well as close-up pictures of product labels. Having the ability to only add one picture per item will hurt online sales.
6 votes -
Correct COGS calculation on Sales Report and Item Sales Report
When a Sales Report or Item Sales Report is generated for a month or more, several line items are incorrectly calculating the COGS causing a negative Gross Sales amount. There is also a discrepancy in the Amount Collected on the Sales Report under Sales and Tender Types.
1 votePlease contact Clover support to resolve your case.
-
Purchasing Inventory Feature
We are using the Manual Transaction App to purchase inventory in a Buy/Sell setting. Clover does not currently have a purchasing option which causes us to use this work around to feed into our accounting software.
It would be wonderful if there were more features within the Manual Transaction App to allow for us to provide more information on these purchases.
A custom drop down of Payment method, Created by, and Notes would be wonderful
Potentially having the ability to scan existing SKUs and apply cost paid for them. Instantly billing them and adding them into inventory.
2 votes -
Keep Order history saved on the device longer than 30 days
Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.
18 votes -
Improve Accounting Sync Mapping for 3rd Party Gift Card Activations
We are requesting an enhancement to Clover’s Accounting Sync functionality to address how third-party gift card activations, such as eCard Systems, are reported and mapped to QuickBooks Online. Currently, only Clover-branded gift card activations are included in the “Gift Card Activations” field and can be mapped to a liability account in QuickBooks.
However, third-party gift card activations (such as eCard Systems) are imported as non-revenue item sales and are included under Net Sales when synced to QuickBooks, creating confusion and potential double-counting of revenue:
The sale of the eCard Systems gift card is recorded in Clover as a non-revenue item…
0 votesThank you for submitting your Idea to UserVoice.
-
Clover Gift Card Order Quantities Result In Multiple Orders & Shipping Fees
There currently isn’t a way to edit the quantity of a Clover Gift Card order once it’s been submitted, not even through Clover Gift Support. The only available option for editing an order is to cancel within one hour. This creates a problem when the required quantity isn’t available as a single order option. For example, if I need 600 cards, I have to place one order for 500 and a second for 100, which results in paying shipping twice and incurring a higher per-card cost for the smaller order.
It’s not reasonable to expect customers who need a custom…
0 votesThank you for submitting your Idea to UserVoice.
-
Online Ordering
We are a beach chair rental business on one of the busies most beautiful beaches on St. Thomas, VI. Magens Bay.
We would like to close Tuesdays and Wednesdays permanently to prevent overbookings. Unfortunately, this cannot be done on the Clover dashboard or app. When we pause these days all of our online ordering is turned off for present and future bookings.
We would like to be able to just turn off the specific days, so we do not have to change the regular schedule for the week and come back and change the days again. This would be very…1 vote -
Lock device if customer leaves payment screen
Merchant would like the option to have a device lock if the payment screen is left after handing device to customer.
1 voteThank you for submitting your Idea to UserVoice.
-
Customer Rewards API / Data Export
As many companies use external options for a marketing suite then Clover apps, I believe having an export of the rewards data is very valuable. Since there is no direct correlation between Rewards Users and Customers inside of your clover account, there is no dedicated API endpoint, or means of export to get rewards users, but there is for Customers. I would like to see either the relationship between Rewards Users & Customers, or a way to export Rewards Users data, as this is an easier way to keep your marketing avenues up to date and in sync with your…
3 votesThank you for your suggestion, Clover may consider this improvement in the future.
-
Customer Discounts/Price List
There should be a should a way to add discounts to specific customers. An option to have a customer pricing list that you can attach to specific customers. I run a flooring supply shop and I deal with frequent customers that are always given a set discount percentage and/or specific prices on specific items. I have to manually enter either the discount amount or percentage every single time they make a purchase. I would like the ability to set the discount automatically when the customer is added to the order.
3 votes -
Allow direct integration with Ecommerce Websites
Need a full scale online sales plan for retail businesses. From building an integrated website to automated listing of items on Facebook, Ebay, Amazon, Etsy & Walmart (For canada). Specially the feature to upload the pictures of inventory items on Clover (and from there to Website/Ecommerce Platforms)
1 vote -
Missing Print Option for Monthly Statements
Hi Developers
Through out the Web Dashboard, you have "Print" hyper links for various displayed lists or reports. So getting things printed to my connected PC printer works seamlessly.
Yet when you go to the Monthly Statements section you have no way to print the list of statements, or more critical, once you open a statement, you have no way to print it.
I would like to be able to open a "Clover Plan and App Statement" and then be able to click a "PRINT" button/link and get a report.
There is currently NO WAY to print one of these…
1 vote -
Ability to set sales goals by employee
We need to show employees how much to the goal we set like offered in light speed. The software price went up but along the way critical features are gone or not up to par with other POS systems in the industry. NEED stock count in the app back. This is ridiculous not to have it for retail businesses.
1 voteThank you for submitting your Idea to UserVoice.
-
restrictions on discounted items
We need a way to make discount restricted such as wine tasting due to legalities.
3 votesThank you for submitting your Idea to UserVoice.
-
Combined Reporting
On Clover.com, in the Sales Activity > Transactions section, Payments, Voids, Manual Refunds, Refunds and Authorizations are all broken up into seperate sections. For reconciliation purposes, my merchant is manually exporting Payments, then Refunds, then Voids and stitching those three exports together. Hoping that these broken up sections will all be better integrated into a single section in the future. This is also a gap between Payeezy and Clover. Payeezy put all the various transaction types into a single screen, and exportable report.
9 votes -
Surcharge clarity
Would love it if when our batch printed at the end of the day, we were able to see the days total sales separate of the surcharges. Maybe list them both separately?
2 votesThank you for your feedback, this idea is currently under review. It should be possible to publish the surcharge total for a given closeout batch. We will want to avoid creating confusion in our batch report by publishing too many details.
-
Automatically attach PDF invoice/receipts to emails
Attach PDF invoice/receipts to the email.
I have to click on every receipt click to show full transaction and then print to PDF in order to obtain this.If the PDF was attached it could simply be forwarded to QuickBooks online.
3 votesThank you for submitting your Idea to UserVoice.
-
Clover integration with Wix Stores and Ecomm
Add Clover as a payment provider to Wix Stores, either through their Velo Coding (preferred) or through an agreement (probably not the best route).
2 votesThank you for submitting your Idea to UserVoice.
- Don't see your idea?