351 results found
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Make check a form of payment
Should be able to select check as a form of payment in addition to cash and charge. (I know it's not as common but some businesses do still take checks)
1 voteThank you for submitting your Idea to UserVoice.
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Customer tags
We should be able to add tags to customers for integration with apps like Mailchimp, that way they only have to be updated in one location. For example, we have customers that receive a wholesale discount of 10% or 20%. When we send promotional emails, we like to include prices specific to the customer.
1 voteThank you for submitting your Idea to UserVoice.
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Invoice from Clover Flex
We need to be able to select invoice as payment option on Clover Flex.
1 voteThank you for submitting your Idea to UserVoice.
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longer cable for Clover Duo for use in grocery stores with checkout lanes
The Clover Duo version 2 is incompatible with usage at grocery stores with belted checkout lanes.
If you picture the set up, as the cashier you have the workstation in front of you, and the customer facing device to your left. With a 1.5M cable, you cannot get to from where the register stand is to where the customer facing payment device on any belted checkout lane.
With the Duo version 1 I found a work around, but the way the cabling is set up for the version 2, you cant jockey the cables around to make it work.
As…
4 votes -
Add Customer Details back to Item Sales Report
In prior versions, you could see which customers had purchased specific items in the Item Sales report. For example, if there is a class that was purchased, and the instructor is ill, it would be really helpful to be able to look up who had purchased the class so the attendees could be notified. I cannot imagine why this feature was removed. Please add it back!
1 vote -
Clover rewards program
We have been using the Clover rewards program for almost a year now. If a customer has a certain amount of points, say 1000 or more, and they decide to redeem a part or all, there is no option to do that. The option that is presently available is that they can only redeem 50 points out of the total. Eventually, with this method, they will keep accumulating more points without being able to benefit from it. Hence, implementing a feature that allows the customer to redeem part or all of their points at their discretion would be practical and…
5 votes -
I would like to access the open orders
I would like to access the open orders report on a monthly, or with a custom built date range in the dashboard, right now its only available in the device and as a owner of business its not possible to have a physical presence before the device to run a report.
4 votes -
Scheduled Reports by Email
It would be nice to have the ability to schedule any Clover report to be sent out automatically via email. For example, email a recipient at EOD, the sales overview report. This functionality would allow merchants to view reports directly from their inbox daily (or weekly, etc.) without have to log into the Clover Dashboard.
1 vote -
Being able to refund $0 transactions for inventory reporting
Being able to refund $0 transactions. We give out 1st-8th place medals and we use Clover to track the inventory on the 200,000+ medals we have. We use this data for Grant Reporting as well. Not being able to simply refund the transaction due to an error, greatly creates a manual task as the only option is to add manually add these back to inventory.
4 votes -
Separate email address field for online ordering notifications
Would like the ability to have a different email address to be used for the "New scheduled order from Clover"/online ordering email. Currently it goes to the Owner under the business information. We would like the email field to be added for these notifications, so we can send them to a supervisor at the store location.
1 vote -
Designate cash drawer when there are 2 cash drawers connected to one clover device
Merchant would like a way to designate the cash drawer being used if there are multiple cash drawers connected to one clover device. Also if the log in the cash log app could indicate this as well.
2 votes -
Order number customization options
Merchant would like to be able to change order number by device with more than a prefix. Idea suggested would be to add an odd and even number option per device.
2 votesThank you for submitting your Idea to UserVoice.
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Invoices on Clover Go look different than on the Dashboard
The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.
4 votes -
Payment receipts
Can the Payment Receipt Transaction ID/Invoice # start each day at 0001 and increment by 1, so next one is 0002 etc.? It is not easy to find a transaction ID when they are the same long alpha/numeric as the Order ID. On credit card terminals the invoice #/Sequence # is done this way but on Clover it is much more complicated.
1 voteThank you for submitting your Idea to UserVoice.
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Option to require information
I would like to have an option to require the salesperson to input the Customer Name and either a comment or an invoice number.
1 voteThank you for submitting your Idea to UserVoice.
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Increase Return Window
Client has 60 day return policy but unable to locate any transactions outside of 30 days. Client expressed how this is critical especially for the holiday season. Clients need the ability to access the device, scan or search transaction/order IDs beyond 30 days.
1 voteClients need to access the web dashboard to search older than 30 days
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make running multiple reports easier
I am considering changing my hours of operations; considering closing on Tuesdays at 5pm instead of 8pm. In order to see what sales were on Tuesdays nights vs Tuesday daily total for the past 3 or 6 months to determine if this would be a good idea, I would have to run 2 reports for each tuesday for 13 or 26 tuesdays this is 50+ reports. Each report has to have a start time, end time, report type, etc.
Can I get the system to save report settings so that once I pick a report 5pm-8pm the next report I…2 votes -
trade in
There needs to be a way to take a trade-in on the register screen other than using a discount. There are times we have "upside-down" trades and that is an impossible thing to do because you can't add a discount for more than what the item is selling for.
1 vote -
Prevent zero dollar transactions
There are multiple reasons why Having the ability to disable sales of $0 could come in handy. Example is if an employee accidentally puts in $0 into the inventory costs. I've ran into this error because of QR code problems and valued employees not filling in all the blanks when putting in new merchandise. This would be advantageous for everybody including Clover because you don't get processing fees if the product is $0
1 vote -
Clover Compact
When a merchant has multiple Clover Compacts, the need to close them individually is critical. We have a merchant that has 4 cashier windows and they have to have the ability to close and reconcile separately. The only Clover solution is the Clover Compact with another Compact acting as a PinPad through a security window. They also need to be able to run a totals report for that Compact. Cost is a factor as well.
2 votes
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