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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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  • My feedback

386 results found

  1. Hi Developers

    Through out the Web Dashboard, you have "Print" hyper links for various displayed lists or reports. So getting things printed to my connected PC printer works seamlessly.

    Yet when you go to the Monthly Statements section you have no way to print the list of statements, or more critical, once you open a statement, you have no way to print it.

    I would like to be able to open a "Clover Plan and App Statement" and then be able to click a "PRINT" button/link and get a report.

    There is currently NO WAY to print one of these…

    1 vote

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  2. We need to show employees how much to the goal we set like offered in light speed. The software price went up but along the way critical features are gone or not up to par with other POS systems in the industry. NEED stock count in the app back. This is ridiculous not to have it for retail businesses.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. We should be able to add tags to customers for integration with apps like Mailchimp, that way they only have to be updated in one location. For example, we have customers that receive a wholesale discount of 10% or 20%. When we send promotional emails, we like to include prices specific to the customer.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Team, The new dashboard version removed adding inventory with decimal places. I buy and sell an item that is by weight and not in exact whole numbers. Please allow adding and removing inventory with decimal places.

    7 votes

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  5. We need a way to make discount restricted such as wine tasting due to legalities.

    3 votes

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Would love it if when our batch printed at the end of the day, we were able to see the days total sales separate of the surcharges. Maybe list them both separately?

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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    Under Review  ·  Aron Clark responded

    Thank you for your feedback, this idea is currently under review. It should be possible to publish the surcharge total for a given closeout batch. We will want to avoid creating confusion in our batch report by publishing too many details.

  7. Attach PDF invoice/receipts to the email.
    I have to click on every receipt click to show full transaction and then print to PDF in order to obtain this.

    If the PDF was attached it could simply be forwarded to QuickBooks online.

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. I work for local discount grocery store that deals with at least nine different vendors if not more sometimes. While I have never worked with any pos systems before I have found that clover is pretty user friendly but I have found a huge halt in the way I would like to be able to use it. They have A LOT of products and are wanting to use this system to go from a "key each item in" register to a "scanning barcodes" register, which is great, but leaves me with the task to input ALL product inventory information into excels…

    2 votes

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  9. I feel there should be a way that you should be able to choose if you would like a paid invoice notification or not. Some merchants don’t want that and some do. Thank you.

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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  10. It would be helpful- as a small business - to get an email notification of each transaction as they are entered- so any modifications or corrections are required--

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  11. I have not heard of this in circulation and would be a unique feature that most point of sales do not offer. Here is the functionality.

    When a a customer calls, the system identifies the phone number and matches it to an existing customer profile in the Clover Point of sale. If a match is found the profile is displayed on the clover device, allowing staff to view or edit details, or create new sale or order. If no profile exists, it prompts the creation of a new one using the caller's information/or just phone number.

    This would streamline customer…

    5 votes

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    Not at this time  ·  Retail responded

    Thank you for the suggestion, we may consider this improvement in the future.

  12. The bulk edit cost used to exist, and this new version of Clover has removed it. It adds HOURS to our inventory. We are able to edit everything else we need in bulk - price, SKU, product, and more, but we have to click in to each individual item to edit the cost, and it is incredibly time consuming and frustrating.

    1 vote

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  13. Go back to having a closing reports which summarizes the totals per type of card being printed in the location. Advise customers of changes before.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  14. The new Retail Growth Plan has "Printer Labels" within the Inventory, and it is confusing for retailers that want to print barcode labels. Please update the plan to change the verbiage and/or to enable merchants to print barcodes/labels for retail.

    6 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  15. We need to option to select a gift receipt per item,
    Lets say customer buys 2 items , but only one of them is a gift for someone

    Now, the only way to do if it gets splitted into two transactions

    5 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  16. Have a more efficient Start/End shift for employees. “Starting day count”

    11 votes

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    0 comments  ·  Employees  ·  Admin →
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  17. The digital gift card feature is no longer showing up on the gift card app. This is a useful feature because we don't have to always use the physical gift cards.

    4 votes

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  18. Currently, we aren't able to merge two open orders. Can this functionality please be implemented? TY!

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Merchant would like to be able to change order number by device with more than a prefix. Idea suggested would be to add an odd and even number option per device.

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. I would like to preview the pos system via my computer so i can update the interface at home and don't have to wait until after business hours

    6 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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