417 results found
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More Filter Choices
The recent change to the POS Sales Overview Report has information on it that we do not need. The choice between full and condensed is insufficient. Full is too much and condensed is not enough. We do not do cash posting through Clover therefore do not require those features nor do we require the Sales by Employee. It would be great to be able to select the features needed on the report rather than the catch all. We are using far more thermal paper because of the recent change to the report.
2 votes -
LAYAWAY/ON ACCOUNT
There needs to be an option for Layaway & House Accounts on Clover avoiding 3rd party apps. The 3rd party apps that clover has at the moment are not reliable. Many retail stores ask for this feature.
5 votes -
print cash drop amount
You should be able to print the amount removed from the cash drawer for a deposit in the Cash Log App. Merchants want to print the amount removed from cash drawer to submit with the cash so the store employee doesn't need to write down the amount of the cash taken from the drawer which could lead to errors.
3 votesThank you for submitting your Idea to UserVoice.
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provide shipping options for online store/website for retail saas plans.
The merchant would like to have shipping options when setting up their website for online retail. Currently, the website is only giving pick up options.
5 votes -
Add expiration dates to items
Please add the ability to add expiration dates to iems.
3 votes -
Allow users to access certain sites on the clover devices
We have developed an external web application. We need to allow the users to use the Clover browser to access the site. We would like a permission set up so we can allow employees access a particular website from the Clover device.
1 voteThank you for submitting your Idea to UserVoice.
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Bring Back items list on receipt, not just they paid cash or card. items need to be listed
Please bring this back, my merchant just started processing today and the Clover rep said you all just pushed an update , taking away items on the receipt. they are considering returning it, that will not work for them 1/22/25
4 votesThank you for submitting your Idea to UserVoice.
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Provide the ability to change the action taken when a scanned item is not found in inventory
When scanning items for an order, if an item is not found in inventory, I would like a different action rather than a small banner at the bottom of the screen. An acknowledgement by the employee is desired. The employees must be looking at the screen for every item to be sure it is found in inventory or we can miss charging for the item that was not found.
5 votes -
Exchange order items rather than just delete and re-add a new item
When an item has been upgraded or exchanged on an open order, the original must be deleted and the new item added. This still shows the item on the removed items report, but since it was an exchange or upgrade, then it doesn't reflect the transaction properly.
8 votes -
Store Credit linked to customers profile
When a customer is a member of a wine club and they pay their monthly fee they get a $30 store credit. We need to be able to issue store credit and have it linked to a customer profile and then when that customer makes a purchase allow us to click their store credit from their profile as a payment method.
3 votes -
Why is that we are waising about an extra inch of inch of blank space on the header and footer for each receipt that prints out. I
Can it be that each customer has a option of how long they want the headers and footers to be.
1 voteThank you for submitting your Idea to UserVoice.
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Redeem rewards and book appointments from Clover customers' app
With the new Service Growth SaaS plan, it would be of high value to the Merchants and their customers, if customers were able to book / change / cancel appointments and purchase electronic Clover gift cards, directly from the customer's Clover app.
2 votesThank you for submitting your Idea to UserVoice.
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manual cash refund
Refund - It would be very helpful to be able to complete a Manual Cash Refund without referencing a specific order. Various issues arise in the day to day business cycle and this option would be of great help.
4 votes -
Negative Variable
How about adding a negative variable for certain items. Such as Lotto Winners and Scratcher Winners. We don't want to have to use a Pay Out app when someone brings in a winner. It would need to be a non-revenue item. Most people play again, so why so many steps? I want to be able to hit Lotto Winner as a negative, then a Lotto (same with scratchers) and be done with it. Some have change coming back or some pay more.
2 votes -
Multiple Item Pictures
Multiple item pictures. Clover Retail Growth Plan online shopping needs to have the ability to add multiple pictures to each item. Customers purchasing online need to be able to see all sides of the product as well as close-up pictures of product labels. Having the ability to only add one picture per item will hurt online sales.
6 votes -
Keep Order history saved on the device longer than 30 days
Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.
19 votes -
Correct COGS calculation on Sales Report and Item Sales Report
When a Sales Report or Item Sales Report is generated for a month or more, several line items are incorrectly calculating the COGS causing a negative Gross Sales amount. There is also a discrepancy in the Amount Collected on the Sales Report under Sales and Tender Types.
1 votePlease contact Clover support to resolve your case.
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Combined Reporting
On Clover.com, in the Sales Activity > Transactions section, Payments, Voids, Manual Refunds, Refunds and Authorizations are all broken up into seperate sections. For reconciliation purposes, my merchant is manually exporting Payments, then Refunds, then Voids and stitching those three exports together. Hoping that these broken up sections will all be better integrated into a single section in the future. This is also a gap between Payeezy and Clover. Payeezy put all the various transaction types into a single screen, and exportable report.
10 votes -
Purchasing Inventory Feature
We are using the Manual Transaction App to purchase inventory in a Buy/Sell setting. Clover does not currently have a purchasing option which causes us to use this work around to feed into our accounting software.
It would be wonderful if there were more features within the Manual Transaction App to allow for us to provide more information on these purchases.
A custom drop down of Payment method, Created by, and Notes would be wonderful
Potentially having the ability to scan existing SKUs and apply cost paid for them. Instantly billing them and adding them into inventory.
2 votes -
Improve Accounting Sync Mapping for 3rd Party Gift Card Activations
We are requesting an enhancement to Clover’s Accounting Sync functionality to address how third-party gift card activations, such as eCard Systems, are reported and mapped to QuickBooks Online. Currently, only Clover-branded gift card activations are included in the “Gift Card Activations” field and can be mapped to a liability account in QuickBooks.
However, third-party gift card activations (such as eCard Systems) are imported as non-revenue item sales and are included under Net Sales when synced to QuickBooks, creating confusion and potential double-counting of revenue:
The sale of the eCard Systems gift card is recorded in Clover as a non-revenue item…
0 votesThank you for submitting your Idea to UserVoice.
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