336 results found
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Clover DUO -Overrides
Overrides For Managers: a chip card for the Station Duo or 2FA with a QR code for over rides. The Chip card could be inserted into the Mini. QRs of course would be scanned via managers phone, they confirm via code and the override is successful. This would totally eliminate the use of the managers pin and potential for other issues
1 voteThank you for submitting your Idea to UserVoice.
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Show the photos for the items on the Due.
Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff
3 votes -
Import Customer Account Balances
There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.
3 votes -
Variable Price Per Unit Option
Add a Variable Price Per Unit option to the Price Type drop down menu for each Item. When used, the cashier can input the price per pound for each item.
1 vote -
The main issue with clover is Manual refund that can not Like to customer profile this is the biggest issue for our company that make us loo
manual Refund must link to customer or we have to be able to do refund of any amounts to customer not just by item or total.
9 votes -
ebt
No Cash Option for EBT
We would like a way to make it so the merchant can shut off the "cash" option for EBT/SNAP benefits when checking out a customer.4 votes -
branded app
Merchant is asking for a branded app that is developed or created by Clover that works with their online ordering and rewards.
1 vote -
failed payments
There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?
3 votes -
New Item entry to be listed in one or multiple locations
I have three locations. If I enter a new item to my menu, I have to enter it three times. Much like the Menu addition to the item, or the Show on POS & Available sliders. Please make a slider on/off type switch that I can add the item to one, two, or all three locations on the initial entry of the new item.
1 vote -
NEW Employee Sales Report - Number of Transactions per Employee
Recently Clover released a new version of the Employee Sales Report under Reporting. The previous employees report showed the total number of transactions ran that day per employee. This was helpful for my retail merchants for a number of reasons. One in particular was so they can calculate their employees average ticket size.
Strangely enough the New Employee sales report does show the average ticket size but it is only available and viewable on the Employee Sales Report in the Dashboard. not on the devices :(
That being said a vast majority of my retail merchants noticed the change immediately…
8 votes -
Customer name on portal receipt and print receipt button
Is it possible to add the Customer name to the Receipt that is printed from the portal? Also, instead of having to go to "Transactions" to view payment receipt it would be nice to have a "print receipt" button on the payment complete screen.
1 voteThank you for your feedback. Clover does offer the ability to print the receipt from the payment complete screen. Please contact our support team if you require assistance with that feature.
We currently have no plans to add customer name to a receipt as it could create complications for us with PII data and/or PCI.
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Clover Gift Card App
Enhancement for Clover Gift Card App --
When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:
Do you already have a Gift Card Entitlement Number?
- If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
Do you plan to use gift cards at other locations?
- if yes: prompt…
3 votesThank you for your suggestion, we may consider this for the future.
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A report that will provide with a list of items and and the respective sales tax amount for each.
I am looking for a report that will provide the following in a single report by item:
1. Item name
2. item price next to it
3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…6 votes -
scheduled order has no pickup time field
both "Gets a list of orders" and "Get a single order" not carry pickup time stamp.
not inside orderType either.
please add this field
2 votes -
Itemized reports for each QR code
We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.
2 votes -
ability to stay on item while editing, new update requires you research
please reinstate the ability to edit an item or group of similar items with out requiring to re-search each time you save. new update changed this, before item would stay available to updates on similar items. new update resets the inventory field when saved and requires you to search for similar items again
2 votes -
Hyper Link to Tax Removed- applicable sales
In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,
4 votes -
7 votes
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Restocking Fee
There needs to be an option to add a restocking fee on some return items for retail.
2 votes -
Add PNG and JPEG Business Promotion deals on Duo mini screen
Use the customer facing screen from the station duo 2 to upload marketing jpeg or PNG announcements, when the customer is waiting for payments, multiple promo ads are changing every 5-10s on the duo customer facing screen
1 vote
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