104 results found
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Multiple Owner Accounts
I would like to request the option to have multiple Owner accounts on a single business profile. In many cases, a business has more than one owner. Sometimes the primary Owner account holder may be unavailable (for example, in a different country) but still needs to retain full access. Meanwhile, another owner who is actively managing the business in the U.S. needs the ability to make Owner-level changes.
Currently, certain tasks—such as setting up promotions—require Owner access. These are often routine or minor updates that the primary Owner may delegate to a co-owner or managing partner. Allowing multiple Owner accounts…
2 votesThank you for submitting your Idea to UserVoice.
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Loging into dashboard when you have an old and new account
I have an old account that is not active and a new account that is active. Each time I sign into Clover dashboard, I have to switch my account as it is automatically opened up as the old account. When switching it has an option to save, but each time I logout and login I have to repeat this switch. It would be beneficial if I can set one of the accounts as my primary account, instead of having to change it every time I login.
1 voteThank you for submitting your Idea to UserVoice.
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thai language
Hello.
We would like to formally request the addition of Thai language as an available option on our POS terminal. Currently, Thai is not listed among the language selections, and having this option would greatly assist our staff1 voteThank you for submitting your Idea to UserVoice.
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Transfer card on file
Please enable the ability for merchants to migrate card on file (tokens) between clover accounts. When there is a change of ownership or new tax ID, merchants currently have to start the database over from scratch which renders them unable to carry on existing recurring payment plans
1 voteThank you for submitting your Idea to UserVoice.
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Need the ability to track information within clover platform: e.g. user creation, changelogs of settings, etc...
I need the ability to see a changelog or activity within the system beyond transactional data. When users are created, when and who change account settings, last logins to the app and online portal. This feels like it should be a standard capability for security. thank you
1 voteThank you for submitting your Idea to UserVoice.
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Assign sales tax rate per customer
Is it possible to assign sales tax rate per customer? We deliver goods to customers in cities which have different sales tax rates from ours.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to change price at checkout
I would like to be able to edit the price of an item at checkout. Maybe with manager rights, if necessary. We sell plants where the price might go up or down from one day to the next.
Variable pricing does not work because staff needs to have idea of the item cost.
Discounts don't work because the price could go up the following day.
Changing the price in inventory would be time consuming.1 voteThank you for submitting your Idea to UserVoice.
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Void Notifications for Card Not Present Fraud Settings
Please enable notifications for voided transactions due to the fraud score or fraud settings. We had transactions approve and we fulfilled the order that printed to the kitchen, but then the orders immediately voided
1 voteThank you for submitting your Idea to UserVoice.
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tips
Online orders that come in should print out tips paid by the customer. Currently I have to manually go into my computer to see it.
1 voteThank you for submitting your Idea to UserVoice.
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modification
When doing modification changes to dishes at my restaurant, the modification isn't printed out. This needs to be resolved as it's getting increasingly easier to get orders wrong because of this.
1 voteThank you for submitting your Idea to UserVoice.
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Remove Processing Transaction from Permissions
Our company is PCI compliant based on the parameters we put in place. That being said, we only issue invoices to customers so the customers can pay via links. I would like there to be a way in the permissions (virtual terminal) to allow employees only to issue invoices, but not process a credit card. This would ensure we are PCI compliant on all fronts.
2 votesThank you for submitting your Idea to UserVoice.
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Restore ability to add more than 24 characters to DBA
Why is commenting on this idea closed. This is rather important to the merchants who request the feature. What if some power decided to limit the letters such that the POS will now be limited to Clove Merchants want to and deserve to use the DBA name of their choice.
Please -- is this such a difficult request?1 voteThank you for submitting your Idea to UserVoice.
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Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for i
Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for invoice numbers to be submitted with payment information.
3 votesThank you for submitting your Idea to UserVoice.
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for the "add customer" feature in the register it would be nice if we merchants got the option to add the customer's address for delivery pu
for the "add customer" feature in the register it would be nice if we merchants got the option to add the customer's address for delivery purposes. some merchants don't use doordash or uber eats due to cost.
1 voteThank you for submitting your Idea to UserVoice.
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Prompt Rename/Note
Hello-
I have multiple Merchants requesting this feature. Every single order needs a customer name and they are wanting the "Add Note" option to be a forced prompt. We are trying to avoid extra clicks on the screen. Right now having to Click the 3 dots ("...), then selecting Add Note adds small incremental delays to orders.
Please let me know when/if this can be implemented, I'd be happy to elaborate further.
2 votesThank you for submitting your Idea to UserVoice.
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I NEED to Import Client List (Bulk)
I need to be able to import my customers from a different merch ID all at once instead of adding clients one by one.
2 votesThank you for submitting your Idea to UserVoice.
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Inventory
We should be able to set the item setting for each item and not just a general setting for the company.
We create items for product sales that we track in stock for inventory, but we also create services that we do not track in stock for inventory, so on all our services we are showing negative in stock count. we would like to turn stock tracking off for all service items but were advised by our chat with clover that this could not be done.
It would be beneficial to have the option to set stock tracking in a…
1 voteThank you for submitting your Idea to UserVoice.
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item settings should be by item rather than by account. We use our items on clover to track inventory for Products but not services.
The item settings should be allowed by item entered and not just for the company overall. We add items on clover for products which we want to track stock count but we also have many services that are required for our POS but we do not track stock count. We would like to turn off the 'In stock" and still be able to see it on POS and Online. I was on your Chat and was told that this could not be done.
1 voteThank you for submitting your Idea to UserVoice.
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Filtration Report
To allow for a report to see not only the transaction but a more inclusive report or at least filtration of the information. The current reports are not allowing for more information or availability.
We would like to see customer, employee, items, date range, and cost on 1 report or even a filter so we can select to extract excess information.
We manage over 300 devices with 700 MIDs so this report is essential for tracking our operations.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Profile/ Orders- Opened or Closed
Under the Customer profiles, it lists all the orders that was created with that customers profile. It would be nice if it would state the order is opened or Closed Out. For quickly identifying all customers orders needing to be paid. Instead of going one by one. Thank you in advance :)
1 voteThank you for submitting your Idea to UserVoice.
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