159 results found
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View invoice number next to transaction
I used to be able to see the invoice number next to the transaction but now we have to click into the transaction to see it. Yes, I can live with that but when I go back to see the rest of the transactions it reloads the screen and takes me back to the top and resets my filters I add and I have to scroll through each transaction again and try to remember where I was at. Also, it used to separate the price of the service and the customers tip but now it just combines them so now…
2 votesThank you for submitting your Idea to UserVoice.
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We need the ability to reconcile invoices with check and cash payments to close them out on clover
We need the ability to reconcile invoices with check and cash payments to close them out on clover
2 votesThank you for submitting your Idea to UserVoice.
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We need the ability to pull reports on the service growth plan pertaining to the person that performed services
There needs to be an ability to pull a report when someone is on the services growth plan that allows them to single out all of the cells that were ran on a specific person that performed the services for commission purposes. In many industries, it will do no good to only be able to track the person who made the cell because in a lot of cases, they will have a cashier upfront that does all of that stuff.
2 votesThank you for submitting your Idea to UserVoice.
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Order online, but be able to not pay online and pay in-store instead
Several requests where merchants want customers to be able to order online but, not pay online.
Ex: Non-profit prepares meals for less fortunate. They order online and pickup in store. Merchant is paid by the state so the customer never pays them.
2 votesThank you for submitting your Idea to UserVoice.
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Stock Count Feature
The stock count feature in the Online Store should be working when you set the automatic manage feature, and not just for the Clover device. Currently, the stock count feature is allowing customers to order more than the actual inventory stock that is available. This creates huge problems when customers order more inventory than what is actually available.
1 voteThank you for submitting your Idea to UserVoice.
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Client ID on Transaction screen
Recently, the Clover dashboard was updated. Previously, when accessing the Transactions page, it showed the payment date and time, payment id, and the Client ID that we enter to aid in posting payments. Since the update, the payment ID and Client ID do not show on the Transactions screen. They are in the report that can be exported, but it would be much easier if they still appeared on the Transaction screen. Any chance this feature could be reinstated? Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Adjustable Invoice Due Date
Allow the Invoice Due Date to be either a preset dropdown or a custom date. Alternatively, allow the business to set their own Due Date values in the picklist.
1 voteThank you for submitting your Idea to UserVoice.
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Stock reporting to show quantity sold and quantity remaining
Being able to view/print item report that will include total quantity sold and quantity remaining for each items.
2 votesThank you for submitting your Idea to UserVoice.
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REPORTING ON TENDER TYPES PER ITEM
Generate a item report that shows tender type on each item.
1 voteThank you for submitting your Idea to UserVoice.
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Reissued gift cards loaded in bulk issue
I have a few merchants you’re having issues with reloading Clover gift cards in bulk. They collect gift cards back once someone has used the balance on them and then they reissue them. The problem is that the system will not allow them to bulk load multiple reused gift cards at one time. We have experienced this twice today as customers at my merchant locations. It is an awful experience for both the customer and the merchant when they are trying to bulk load in the system will kick out two of the gift cards because they have been issued…
1 voteThank you for submitting your Idea to UserVoice.
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non employee’s tips show to the report and mixed to the whole total tips, but that
non employee’s tips show to the report and mixed to the whole total tips, but that Is from online DoorDash tips which is NOT for restaurant server. Please do not include it in to our r report. Because it confuses the tips total.
2 votesThank you for submitting your Idea to UserVoice.
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Option to have a Prefilled Invoice Number
When sending out an invoice it would be nice if there was a prefilled unique invoice number, but gave the option to remove the prefilled number if the merchant wants a custom number. Currently, the system allows you to put in custom invoice numbers but you can accidently duplicate numbers.
1 voteThank you for submitting your Idea to UserVoice.
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customer needs to be able to pay partial payment or pay the down payment
There needs to be an option for the customer to pay a partial payment on invoices sent to cover a down payment or deposit. This is a critical need, and I am confused why this wasn't added at rollout.
1 voteThank you for submitting your Idea to UserVoice.
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Appointments work better on a desktop. We need the ability to connect a Clover mini to the desktop to accept payments.
Appointments app is lagging badly on Clover devices. We need the ability to run the appointment app on a desktop or laptop and connect a mini/flex/compact or go to accept payments only. Use the Clover dashboard for everything else.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Name On Clover Dashboard
We use the Clover Go mobile app for processing payments. The app itself works great, however, when reconciling sales via the www.Clover.com > Sales Activity, it doesn't capture the customer's name in the Customer column. Can this please get corrected or implemented?
1 voteThank you for submitting your Idea to UserVoice.
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Be able to upload sales overview report into accounting software
Would like to somehow electronically upload or import the sales overview report into our accounting software (*******) linking data to specific General Ledger accounts in order to eliminate heavy data input by Accounting Clerks
1 voteThank you for submitting your Idea to UserVoice.
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Sales Report > View by > Daily sales > Tender Type Report
Under Reports > Sales report > view by Daily sales, it shows the daily gross and net sales, but not by Tender types. With Tender types it only show the total amount from the Date Range. Why?? Please make it so that we can view the daily sales by tender types as well. Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Be able to add service items from POS
YOU SHOULD BE ABLE TO ADD A SERVICE ITEM FROM THE POS. ITS A HASSEL HAVING TO LOGIN TO THE CLOVER DASHBOARD JUST TO ADD A SERVICE WHEN IT COULD'VE EASILY BEEN ADDED FROM THE POS DEVICE.
1 voteThank you for submitting your Idea to UserVoice.
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Transaction Detail Report Includes Invoice
When exporting the transactions, Clover should populate the Invoice number field so an admin can see what invoice belongs to which transaction
1 voteThank you for submitting your Idea to UserVoice.
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Transaction Detail Included for Closeout
I would very much suggest allowing us to see the transaction detail included in a closeout. We run a 24-hr towing business and are set up for an auto closeout. It is hard for our shops to determine which work orders are included on which day (especially when some guys are out in the field when the closeout occurs and the card processes when our unit gets into cell phone service, not necessarily at the time the card was run). Currently, the only way to determine this is to run a custom report every day, since the closeout times vary…
1 voteThank you for submitting your Idea to UserVoice.
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