87 results found
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Remove Processing Transaction from Permissions
Our company is PCI compliant based on the parameters we put in place. That being said, we only issue invoices to customers so the customers can pay via links. I would like there to be a way in the permissions (virtual terminal) to allow employees only to issue invoices, but not process a credit card. This would ensure we are PCI compliant on all fronts.
1 voteThank you for submitting your Idea to UserVoice.
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Rearrange Payment Tender Options
Hello-
I'd like to request an option to rearrange payment tender options. Specifically, custom tender button options that are added. (in the Others option.)
1 voteThank you for submitting your Idea to UserVoice.
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Shifts by Clover app
Require employee declare cash tips on Shifts by Clover app before they are able to clock out
1 voteThank you for submitting your Idea to UserVoice.
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Reporting
the option to change cost of goods sold in the past, if accidently entered incorrectly in the past
1 voteThank you for submitting your Idea to UserVoice.
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Invoice payment
On the Hosted Checkout Invoice, can the words Your Order be replaced with the name of the specific Payment Link.
Example: Your Order = Membership or Food Pantry, etc. (dependent on payment link used)
1 voteThank you for submitting your Idea to UserVoice.
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app market
Just like Google Play store or Apple Store allow us to be able to see apps that we previously had installed or date of installation.
1 voteThank you for submitting your Idea to UserVoice.
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Pilot Program for Website
Product images are always in portrait mode online on other websites, yet Clover's pilot program is in landscape which results in a lot more work to re-format every single product image we have in order to upload. YET once this is done and it's uploaded as per the landscape view, it previews as portrait!!
The banner logo heading is showing as completely compressed even though it's a high res image.
The preview page is tiny - should open up in a new tab. Impossible to check your work.
Can the 'special instructions' on the preview page be turned off?
Under…
1 voteThank you for submitting your Idea to UserVoice.
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Search Functionality For Items Report
Client would like the ability to search items when viewing the items report via the web dashboard, instead of the collapsed columns/ categories interface currently
1 voteThank you for submitting your Idea to UserVoice.
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Option to Remove quantity feature on the published website page
Description: Option to Remove quantity feature on the published website page.
Currently, when customer access the merchant's online ordering website. Click on an item. Select Breakfast, and then clicked 2 Eggs Breakfast w/ Meat. A popup box associated with 2 Egg Breakfast w/ Meat. Select, for example, Wheat. The Customer gets the option to add & subtract the item quantity.
This merchant advised Wheat bread is added to the meal, not an individual purchased item. So they want an option to hide/remove the quantity feature for all menu items.
1 voteThank you for submitting your Idea to UserVoice.
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Prompt Rename/Note
Hello-
I have multiple Merchants requesting this feature. Every single order needs a customer name and they are wanting the "Add Note" option to be a forced prompt. We are trying to avoid extra clicks on the screen. Right now having to Click the 3 dots ("...), then selecting Add Note adds small incremental delays to orders.
Please let me know when/if this can be implemented, I'd be happy to elaborate further.
1 voteThank you for submitting your Idea to UserVoice.
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Remove the order printer completely
As of now the order printer when removed from the printer settings keeps coming back everytime the DUO reboots or the next day after the device goes to sleep.
Can we find a way to have the order printer removed completely and no having come back.
Thanks.1 voteThank you for submitting your Idea to UserVoice.
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option to send receipt as text on Virtual Terminal
When processing a payment on the virtual terminal it should have an option that is built in to the initial transaction to send the receipt as a text or via the email
1 voteThank you for submitting your Idea to UserVoice.
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click to call me option
The call to edit feature should give the option to route us to the correct department for the feature on the dashboard that needs to edited.
1 voteThank you for submitting your Idea to UserVoice.
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Manager approval on High dollar transactions
We have Clover Flex's setup for a local Credit Union with many branch offices that offer the Cash Advance service to customers that want to take out a cash advance on their credit card. They would like to restrict their employees from attempting cash advances over $5k without manager approval. Would like to have the Clover device set up so it will prompt for manager override on transactions over $5k. The $5k could be a customizable field like you have for Offline Transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Database Functionality
On Clover Merchant Portal:
- button to import .csv file to batch overwrite customer data
- button to intelligently merge duplicate customer entries
- button to delete customer entries that match batch criteria (e.g. "MANUALLY ENTERED")
- button to automatically batch rewrite customer name fields with correct capitalization instead of all caps
- intelligent backup system for customer database (at very least, revert to previous version upon .csv import - while keeping entries from new customers generated externally in the meantime)some context: we've had clover system for years now, and it's served us well. This past year, we've begun…
1 voteThank you for submitting your Idea to UserVoice.
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I NEED to Import Client List (Bulk)
I need to be able to import my customers from a different merch ID all at once instead of adding clients one by one.
2 votesThank you for submitting your Idea to UserVoice.
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Add/Attach Picture
Ability to add or attach pictures for appointments or within the Customer profile
1 voteThank you for submitting your Idea to UserVoice.
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Skip the dishes
Please integrate skip the dishes as well to the clover system same as uber eats and door dash (canada)
So that it auto accept the orders and all sales are at one place1 voteThank you for submitting your Idea to UserVoice.
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inventory column save
The new layout is creating major problems:
Inventory Columns Not Saving
Every time we log in or out, all the selected inventory table columns reset. There is no way to save the selection, which wastes time and is extremely frustrating. This should be a simple and essential fix that must be addressed ASAP.Search Function Not Reliable
The new search function often produces false or inconsistent results, even with a UPC code. Scanning the same UPC can bring up 10 results the first time, then 6 the next, and it can take 3–4 attempts just to get the correct one.…
1 voteThank you for submitting your Idea to UserVoice.
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let customers know if they have the app they don't have to fill out part of their life story to place and order.
since the new program I purchased we have not had one order through clover. customers are required to sign in with email phone number. let the know if they have the app they don't have to do all of that. that just may help. that's ridiculous/
1 voteThank you for submitting your Idea to UserVoice.
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