74 results found
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tips
On the Clover desktop, under sales activity and transactions please replace the column that showed tips earned without having to go into each individual transaction to see if the customer tipped.
1 vote -
Multi - Day Appointments
Would love to have the ability to schedule multi day appointments
3 votes -
Fix 2FA Settings, allows you to disable
The Edit Profile options in the Clover Dashboard currently allow you to "disable" 2FA, with no messaging that this is not allowed.
Merchants are then trying to sign in, and being prompted to turn 2FA back on.
2FA is a requirement, but not updating your settings to match the requirement is Clover's problem. Your ignoring the other submissions on this topic because you assume they want 2FA off, they just want the settings updated so they don't have the appearance of an "option" to turn them off.
1 vote -
Limit Appointment Hours
In the Appointment Scheduler it shows a 24 hour block even when no employees are available/ the store is closed. Request to have Appointment Scheduler only show business hours/hours when employees are available to be scheduled to prevent blocks of scrolling
1 vote -
No Customer Name? for online appointment made by the customer
When appointments are booked online, customer names do not appear on calendar tiles or even in the appointment details, making it difficult for staff to identify appointments quickly. Customer names must always be displayed by default, this should not be optional or a recommendation.
1 vote -
Appointment! Unable to Book Multiple Services at the Same Time for Friends or Family
Customers should be able to book multiple services for friends or family in a single booking flow, with SIMULTANEOUS START TIME and a COMBINED CHECKOUT.
This is a critical and very common use case for salons, spas, and beauty businesses, and should be addressed as soon as possible.
Even merchants cannot create multiple services from the calendar that start at the same time, which forces separate checkouts for each service.
1 vote -
Hour by Hour Productivity data
Would like to see the ability to show net sales, hour by hour, for the week/month/several months.
1 vote -
KITCHEN PRINTER BUZZER
STAR KITCHEN PRINTERS HAVE THE OPTION TO ENABLE A BUZZER. CLOVER SHOULD IMPLEMENT THAT FEATURE TO TURN ON BUZZER FOR KITCHEN PRINTER ORDERS.
1 vote -
Phone Number Receipt Formatting
PLEASE allow correct formatting for business phone number on customer facing receipts (per US convention, parentheses and dash (**) **-xxxx. A long, non formatted telephone number looks terrible. Thanks!
1 voteThank you for raising this issue. While we investigate you can update the format on your Clover device.
- launch the Setup App
- browse to Business Information
- select Phone
- use the key pad in enter your preferred formation, including any special characters such as parentheses and dashes
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Recurring Appointment Booking
Is Recurring Appointment Booking on the product upgrade roadmap? A lot of Services Merchants have regular customers scheduled at weekly or monthly recurring appointments. This would be huge for Services Merchants!
Once this is place, if someone has 12 Appointments scheduled, please only send 1 cancellation notice, not 12.1 vote -
COMMISSION PAY
In Salons each employee performs a different service, so tip splitting and Commission pay % per service is very important to have.
This will help finalizing the transaction in one payment instead of separate transaction just to payout the tip to the correct employee whom performed the service.1 vote -
WAIVERS
CLOVER NEEDS TO HAVE THE OPTION TO AUTOMATICALLY SEND A WAIVER TO THE CUSTOMER IF THEY SELECT A CERTAIN ITEM, LETTING THE CUSTOMER KNOW THE BUSINESS IS NOT RESPONSIBLE AND HAVE THE CUSTOMER ESIGN.
1 vote -
Search Functionality For Items Report
Client would like the ability to search items when viewing the items report via the web dashboard, instead of the collapsed columns/ categories interface currently
3 votes -
Be able to make and item available for service and sales at the same time
Be able to make and item available for service and sales at the same time
1 vote -
Reporting on Custom Fields
Currently there is an option on the hosted payments to add a custom field. I have added it and my clients can now add information into it when they use the payment link. What is not available is the ability to see what information the client has put into the custom field. Without the ability to see that information, the custom field is useless.
Please add the custom field to the reporting/receipt.
5 votes -
1 vote
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Staff Rotation
allow the selectable provider of a service to rotate when a client has no preference on provider when they book an appointment.
1 vote -
Waivers and Forms
attach form to services directly so they know what waiver to select
3 votes -
appointments going to specific rooms AND provider
have appointments to be able to be bookable in certain rooms.
Massage Room 1
Massage Room 2and then the ability to book by provider.
then message provider the details
1 vote -
secondary Verification
While travelling please add an option to enable secondary verification by email. Often I do not have access to my primary telephone number as I use a data plan while travelling.
I am sure that I am not alone, I use an eSim and my WhatsApp2 votes
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