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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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How can we improve Payments?

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26 results found

  1. ACH Recurring Payments doesn't have Puerto Rico as an ID State or as a State in general

    We have clients in our facilities in Puerto Rico who are very interested in using the new feature of ACH payments on recurring payments. But when they actually tried to use it in the states and the ID state, Puerto Rico (PR) is not included. Making it clear that Clover does not have this type of update for Puerto Rican customers. Please include this.

    1 vote
    Under Review  ·  0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

  2. Frequency & customization of email notifications for Recurring Payments

    It would be great if the emails that are sent out for Reccuring Payments could be customized as well as choosing what is actually sent out. It currently sends out 4 emails in total: credit card added to customer profile, recurring payment amount, payment scheduled date and an email once the transaction was completed. This is too much and overwhelms customers. It would also be great to customize the email that is sent out - we would like to remove the French portion to shorten the length of the email as well as add our own details.

    1 vote
    Under Review  ·  0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

  3. Recurring payment

    You should be able to see the number of recurring payment transactions and the total prior to the charges being made on recurring payments. I have called them every months and yet nothing changes .

    1 vote
    Planned  ·  0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

  4. Customer Tagging

    Recurring Payments should allow for customer tagging with a user defined identifier that would display both on the invoice ledger and transaction ledger. In addition it should be a sortable column. Also the Customer Name should also be a sortable column.

    1 vote
    Under Review  ·  0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

  5. Recurring Payments

    We need our manager to be able to access and edit the recurring payments.

    Could you please setup a separate permission for us to add it?

    1 vote
    Under Review  ·  0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

  6. Bulk Changes

    We were converted from PayEezy. There were a lot of functions in the recurring payments like bulk changes to set a new amount to the entire plans customers and sorting the columns, by name, Exp Date, Next run date, etc. Some of our recurring payment plans have over 400 customers. We can't be expected to enter a change into each account as we have over 1300 transactions entered in our system.

    1 vote
    Under Review  ·  0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?
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