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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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53 results found

  1. Healthcare SAAS needs custom fields for Clover hosted checkout/payment links

    1 vote

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  2. The option for businesses who have SOP for printing Invoices should have the ability for their business logo to show. Merchants who depend on branding for their business and to their customers use their logo for this purpose. The current option to only show when emailed or printed on a receipt are great but the option to have the logo show when printing would provide consistency across the Clover environment for merchants using their logos.

    1 vote

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  3. I understand that there are some updates that are being started as far as itemized.. But here are some errors that are happening..

    On the invoice section where you put the note... It is only a continuous line which I understand that there are some updates in the progress. Underneath the first input box needs to be add item or a plus sign next to the input sign so you can add another input box. So this could be part of the updates...

    Next issue,

    Whenever you put the item information in the note area for the work that you…

    1 vote

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  4. As soon as you enter the payment amount, these options for Google pay, Apple Pay, Samsung Pay, pop up, giving the customer the impression that this link is for these payment options. They do not go further, click on one of them and because most of the customers never set up theri Google Pay, Apple Pay or Samsung Pay account, payment gets rejected and we do not get payment, you do not get your fees.

    We did not ask for these enhancements, which are affecting our business revenue, and if you want to provide these options, do not mix with…

    1 vote

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    Thank you for your feedback! We have updated the checkout page with a new UI that provides clearer options for customers, including an easily selectable credit card payment method

  5. Requested a preview of the customer facing invoice that is send via email before sending to the customer.

    1 vote

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  6. The issue I’m running into is that I’d like to send invoices to customers that clearly list the actual items purchased, rather than only showing a subtotal and tax amount.

    It's critical to improve our customer communication and record-keeping.

    Thanks again for your time and support.

    1 vote

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    Started  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  7. When we are creating payment plans or recurring payments in the virtual terminal, it forces us to add the customer credit card information by phone with the customer… We should have the ability to create the payment plan, Send them the recurring invoice, and they input the card information themselves when they receive the link. And that should activate the plan once they submit that info we shouldn’t have to manually input credit card information over the phone and then send them the link. Can this be changed?

    1 vote

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  8. this is not an option in the Virtual Terminal--only on Clover Go app

    1 vote

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  9. Invoice sent to

    — —

    Scheduled for

    Wednesday, May 14, 2025

    Payment due by

    Our Merchant would like the 21 & 45 due by added

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. We are a business that doesn't have french language support. Additionally all of our customers are English speaking. We would like to have the option to remove the French that is automatically added to our e-invoices that are coming from the virtual terminal.

    1 vote

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  11. merchant would like the VT to use and store TA tokens because they export the authorizations and run them through an API.

    1 vote

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  12. Online enrollment for Telecheck, so Clover VT only merchants can take ACH payments, without the need for Telecheck paperwork to be physically signed and executed.

    1 vote

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  13. This is possible now to remove the ID portion of a ACH via a Clover Payment Link Hosted Check Out page, if Risk Approves. (Interested? Check with Channel Support for proper form, etc.). However, currently Clover does not provide the option to remove the ID REQUIRED section when the RIsk approval is granted. It sounds like we would need Clover to write code to enable that ID REQUIREMENT section to be optional (for those that KNOW their clients, etc.). Thank you for 'listening'!

    1 vote

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    Thank you for your feedback! Currently, Pay by Bank is available on our hosted checkout and payment links, and it will soon be supported in Virtual Terminal

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