158 results found
-
When a transaction fails the text says "contact us" but didn't say how
When a transaction didn't succeed or fail it just gives some "check your email in ten minutes or contact us" but the page doesn't say how to contact clover. The page should clearly say how to contact people who can help.
1 voteThank you for submitting your Idea to UserVoice.
-
Email addresses
I would like to see the ability to retrieve an email address of someone who donates to us. It is great way to build my supporter database.
1 voteThank you for submitting your Idea to UserVoice.
-
Non-Profit perks
Others systems are charging 1.99% for charity for registered 501c3s. This is almost impossible to compete with. If it is possible to create some sort of a program to compete with this, it would be excellent.
1 voteThank you for submitting your Idea to UserVoice.
-
Receipt length needs to be customizable
Currently, the emailed/texted receipts are over one page, which causes issues with printing. Clover should allow the merchant to remove extra space in the receipt or remove certain fields (I understand some fields should not be removed, but there should be more options). There is a lot of empty space on the receipts that can be removed.
This can apply to printed receipts from Clover hardware as well. That is one of our #1 complaints that the receipt is very long. Allow merchants to remove extra space/extra fields.
1 voteThank you for submitting your Idea to UserVoice.
-
Accept card payments without hitting "pay"
Saves an extra step. This was a favorite feature for many business owners who used other systems
1 vote -
Save card-on-file on Clover Station
40% of QSRs and 25% of FSRs frequently request that this feature be accessible directly from the Clover device instead of being limited to the Dashboard
1 vote -
Cash Drawer closeout guide
This feature would guide the cashier step-by-step through counting each denomination: pennies, nickels, dimes, quarters, and bills ($1s, $5s, etc.), and automatically total the amount to verify whether the cash drawer balances correctly or is over or under
1 vote -
Choose number of copies for order receipts
In many cases, such as salad or sushi stations, cooks prefer thermal printers, but still need two copies of each order receipt
1 vote -
Clover for Fleet Cards
Allow feet card payments such as WEX on Clover devices.
1 voteThank you for submitting your Idea to UserVoice.
-
Email Notification for Every Transaction in Clover
The merchant needs a feature in Clover to receive email notifications for every transaction (both card and virtual terminal) to the registered email.
1 vote -
Sell Gift Cards Online (Digital Gift Card Improvements)
For merchant's that use the "Sell Gift Cards Online" feature, it would be great if there were a settings section to make some customizations or adjustments to the landing page such as:
1. Ability to upload a gift card image so it's not just the green clover gift card image
2. Ability to adjust what the default gift card purchase amount shows (currently it defaults to $5.00 in the amount field). It would be great if you could set the default amount in the amount field to something different.
3. Ability to have preset amounts to select for the gift…1 voteThank you for submitting your Idea to UserVoice.
-
Closeout/ open orders
Can you add feature to remind you of the open orders before processing closeout. If you could add a feature/ permission to not let it closeout until open orders are completed/ closed.
1 voteThank you for submitting your Idea to UserVoice.
-
Service Charge Field Blank On Transactions Report
Client uses the Transactions report to reconcile Service Charges by card type which the Orders App does not have a drop-down for. Transactions Report is line by line transaction information and the field (service charge) is empty when the report is exported. If the column is there the data should populate to the field for a single place to pull reporting for line by line transactions. This would provide merchants one place to pull transaction information instead of looking in multiple applications. Thank you...
1 votePlease create a JIRA ticket with the merchants details fo us to triage
-
Cash Payout
Clover needs the ability to do a cash payout for things such as lottery winnings. I know there are 3rd party apps such as Negative Tender that do payout, however, we should not be relying on 3rd parties to do a payment function.
1 vote -
Hosted Payment Page Customization for Multi Channels
Hosted Payment Page and Web Page Customization for Multi-channel. For example:
- For donations, multi payment options on webpage for one time or recurring payments with variable dollar amount, and occurrences.
- Reporting to export ALL data collected on HPP, Web Form or Page.
- Create customizable fields for "Private Event" request form for restaurant with notification feature.
- Custom fields for Business Wholesale with ability to export invoice number, customer name in reporting.
1 voteThank you for submitting your Idea to UserVoice.
-
Allow employees to create payment links
Recently there has been an update which took away employee access to be able to create a payment link and now only admins can create a payment link. This is very inconvenient as a lot of offices want several employees to be able to create and send a payment link to a patient/costumer and it is not reasonable to make every employee an admin on the software. Please bring back the ability for employee roles to be able to create a payment link.
1 voteThank you for submitting your Idea to UserVoice.
-
QR Code / Taxes
When using a QR to pay, it would help to have sales tax to be collected and the option for customers to leave a tip.
When you receive a sale through email from a customer is shows the "sales tax $0.00 dollars collected every time, however there is no option to add this to the QR code settings. Misleading and disappointed.
1 voteThank you for submitting your Idea to UserVoice.
-
Skip CVV
Please re-add the option to skip CVV for all the Clover devices. Merchant services can't provide the CVV or the billing address of the customers. And "we" the merchants don't have any contact information for must of the customers that we provide goods/services to, for its not apart of our operations to retrieve that information.
0 votesThank you for submitting your Idea to UserVoice.
-
Level 3 data on HCO and Card present
Add the option to add or calculate and send L3 data on devices and in Hosted Checkout options
1 voteThanks for reaching out. Details required for L3 have to be entered by the merchant. In addition, Card present qualifies for the better interchange rates.
-
Mass Edit Capability of URLs Needed for Payment Links
Once a Payment Link is created the dashboard kept freezing up and error populates that the page is having a problem and try to come back later or This page is not responding. Clover stated this is due to large amount of URL's not being deleted over time. An enhancement is needed to allow mass edit capability to delete URLs since currently you can only delete 1 URL at a time and it takes about 20+ seconds to complete each one. This merchant had thousands of URLs, so it is very daunting and a time-consuming task.
1 vote
- Don't see your idea?