387 results found
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Invoice Attachments
We would like to include photos or documents that would be sent with an Invoice as an attachment on the email. There should be a section to upload an Attachment file from a link or to browse our computer for the wanted file(s).
I see this done frequently with Quickbooks and other processing companies.
3 votes -
Tax exempt option pop up
We should have an option to have a pop up with Yes or No asking if a customer is tax exempt. Having to toggle between removing sales tax and fees option and paying the tax, is creating unpaid sales tax.
3 votes -
Sales Tax changes
I have two devices on my account. However, when I work a festival in another town, I'd like to keep my menu the same, but apply the correct sales tax for the location that I'm selling my products. Right now when I go off site to a different town, and I put in the new sales tax, but I have click on the Default Check box for it to apply to my device. The main problem, is that once I do this, it changes the taxes to my other devices so the sales tax is incorrect at my home location.…
3 votesThank you for submitting your Idea to UserVoice.
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Failed Payment Notification
When a recurring payment fails, it shows up as having run, but not failed unless you open the transaction. An email sent to the admin showing failed payments would be a great help!!!
3 votes -
Invoices
Delete Invoices
3 votesHello, thanks for your feedback. Can you share more details on your submission?
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Tip Pooling for Complex Restaurants
We need a tipping features that includes tip pooling and settings based on role number of hours in that role and shift. Ideally we would have something that looks like the following: dishwasher 1 that gets 2% of all tips for the lunch shift. when dishwasher 2 comes in later, they would get 2% of all tips for their shift even if the two shifts overlap, Bartender would get 20% of all drink orders for their specific shift. If a person switches roles during the middle of the shift, their tip percentage would change with their clock out change.
3 votes -
Adjust Tips after closeout
Recently with newer clover devices and with clover stations we can no longer use the sale app to do tip adjustments.
This means that we miss out on valuable tips if the batch closes before we can get them all in.
Is there a way to make the sale app compatible with all devices or some way to fix this issue.
Right now our only options are toTry running the transaction with the stores postal code ( while never works)
or ask Merchant services to do a courtesy processing that takes days and almost always ends in chargebacks of…3 votes -
Partial refund
We have the mobile card reader for our deliveries and you guys used to have an option for a partial refund now it’s just a full refund. Can we suggest a partial refund option to put in the next update please?
3 votesThank you for submitting your Idea to UserVoice.
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Ability to categorize payment links
I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.
3 votes -
Make items discountable or not discountable
Choose items that can be discounted or not discounted.
3 votes -
Rewards % off doesn't work
Your rewards program needs a LOT of work and a LOT MORE INSTRUCTIONS posted. I was able to get a $ off discount to work, but that is not optimal for my type of business. I would like to offer a 5% discount after $100 purchase, but that doesn't work at all. There are so many broken pieces to the rewards "program" I hardly know where to begin. The pop-up box after the customer checks in asks for the amount of today's purchase; when that is entered, it automatically awards them points before it is even paid for. That is…
3 votes -
Shared Tip between multiple servers
My restaurant has a banquet space that hosts large parties where multiple servers are assigned to one check. The charged tip, however, will be assigned to only one server. I need to have the ability to share that tip between multiple servers. The server who ends up with the entire tip has overstated tips for their shift and the other server(s) have no tip recorded for their shift. I would request a way to reassign a portion of a charged tip.
3 votes -
Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process automictically
Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process.
Currently if the card attached does not process, a new invoice has to be created. That is an unnecessary step.3 votes -
payment links
I am looking for the option to allow customer to pay with checking/savings account in addition to credit/debit card via a payment link.
3 votes -
Allow Cash as a tender type on Virtual Terminal
Merchant wants to be able to select cash as a tender type on Virtual Terminal. Currently VT only allows card or check which makes sending receipts to customers impossible when they pay cash.
3 votes -
Extend Void and Refund timeframes for PIN Debit
Extend Void and Refund timeframes for PIN Debit cards. The current timeframe is 25 minutes for refund and 2-3 minutes for void. It is very frustrating when the choice to refund is cash or giftcard. We are a hospital and do not use those methods. It was also very frustrating that this information with the timeframes is not listed in any FAQ on the Clover site. There is no way to adjust this in the system and the answer that was given is that the system is built this way. It was not this way a year ago. This is…
3 votes -
Please allow keyed refunds in the clover dashboard virtual terminal.
Please allow keyed refunds in the clover dashboard virtual terminal. If the original sale is not allowing a refund, then I have to get the whole card number and key in the refund, however, I can't do that in the Clover virtual terminal. In the Vterm, the options are "Take payment" "Pre-authorization" "Invoice" "Card verification" "Recurring payment." Please add "issue refund" to these options.
3 votes -
QR codes to pay and add tip
Ability to have QR Code that a customer can pay and add tip. For example, a ice cream stand that doesn't want Clover devices but wants to be able to accept cc by the customer scanning qr code and an employee will tell them what is owed, the customer then pays with Apple Pay or Google and it prompts for payment with tip.
3 votes -
Payment Options on Clover Kiosk
Merchant would like to be able for customers to add discounts to their orders or promos from the Clover Kiosk Device. The merchant wanted to run discount for their soft open of new business and provide 20% discount to customer orders he can do it from the pos device but there's no option from the kiosk nor can they add promos.
3 votes -
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be p
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be processed using the Phone Sale App?
3 votes
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