248 results found
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Round Total to Nearest Nickel
Banks are notifying use they will no longer be carrying pennies. We need to have the POS round the total to the nearest nickel for cash transactions.
29 votes -
Select what email receives payment link notifications
Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.
10 votes -
Limit Cash Transactions for employees
Merchant would like to limit who has access to do cash transactions in the employees app so not every employee can use cash drawer. The only option now is to limit the register or dining app which makes it so employees cannot do any transactions. But merchant wants the option to limit cash transactions so if the cash drawer is being used, it would have the option to require a manager passcode.
4 votes -
Discount After Tax Applied Due to Pennies Going Away
We need the ability to create discount codes to adjust the total amount due after taxes are applied due to the fact that pennies are going away early in 2026. We would like to limit the discount codes to only cash tender type.
We would like to add 4 discount codes after tax (for $0.01, $0.02, $0.03, and $0.04) to officially reduce the total down to something divisible by $0.05 for cash tenders, as the banks are already limiting and/or refusing to provide pennies.
4 votes -
Custom fields - Hosted Payments Page Enhancements
Is there an update on adding custom fields to the HPP? The support site indicated this enhancement would be coming Q3/Q4 2024, so just checking on the status. At a minimum, the ability to add an "invoice number" field (like what's on the VT) would allow more flexibility for many merchants. Thank you!
16 votes -
Remove "You Saved "$0" from payment receipt
Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.
3 votesThank you for submitting your Idea to UserVoice.
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Allow admins to reassign sales by employee
I had an employee pickup a terminal that was still logged in by the previous staff who was using the terminal. As such, the employee's sale was lodged under the wrong user.
Currently, there is no way that I can reassign that sale to the correct users. Please grant admins the ability to reassign the sale to the correct employee.
8 votes -
Note field needed in Payment Link
Please add a note/order/invoice number field to the payment link feature. The information added to the field should also be available when looking at the transaction in the payment details section. How else is the merchant to know what the payment is for?
31 votes -
Itemized Invoice Feature
Please have an itemized invoice feature available where merchants can select items from their inventory and list it out on their invoice. Currently, they need to manually type out the list of items they are selling in the Notes section.
2 votes -
Multi Location Transaction Reporting
Need to see transaction detail reporting at multi location level. Sales Activity> transactions- and combine all types/ refunds voids. instead of going to all Loction an running daily
2 votesThank you for submitting your Idea to UserVoice.
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Requesting an option to disable cash as a tender on the Clover Flex
Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.
3 votesThank you for submitting your Idea to UserVoice.
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Payment Receipt
Instead of "Hey, Your payment has been received" would you please change the wording to a more professional message such as "Thank you, Your payment has been received."
9 votes -
Save card on file request
Please consider adding a feature that allows merchants to request “card on file” authorization directly from customers. For example:
When we send a payment request or invoice, customers could have the option to check a box to securely save their card for future payments.
Alternatively, add a dedicated “request card on file” link or button we can send via email/SMS, so customers can enter their card details securely without us having to collect them by phone.
This would make it far more convenient for both merchants and customers, and streamline recurring or variable billing.
3 votes -
Clover compact reprint
The Compact Compact does not have a reprint button. If you run out of paper while processing a transaction and need to reprint a receipt it can’t be done. This function is a must as all the other Clover family devices can reprint receipts.
5 votes -
Delete Expired Invoices
When an invoice is expired there is no option to delete it. Even support can't delete it. Annoying how I can delete any other invoice, but for some reason the invoices that should be canceled / deleted can't be so I'm not stuck with a certain unpaid balance forever
10 votes -
Second Invoice Reminder
I often need to send second or even third reminder before invoices are paid. It would be so helpful if multiple reminders could be sent instead of having to create a whole new invoice for a second reminder...or more.
3 votes -
Speed Up Time to Next Transaction
We need the ability to print a receipt if the customer asks for one. However, generally we want to skip the receipt screen. We do not want receipts to automatically print.
There are 3 prompts after the payment has been processed that we would like to have removed if possible.
Those 3 prompts are "how would you like your receipt", #2 is Thanks for visiting, and #3 is Payment Complete Done/Print.We need to bypass all of those and go right to the next transaction.
1 voteThank you for submitting your Idea to UserVoice.
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Cash Discount - Editing items
Please add functionality that allows editing the cash discount calculation in the item profile. As it is now, you can only calculate the cash discount price when initially creating the item. If you come back to it, the option is no longer available. This makes adding new items or changing pricing very confusing for merchants.
1 voteThank you for your feedback on our Cash Discount program. You are correct that when adding new items we do offer capabilities to adjust the item price to account for the cash discount rate. However, we don't have a similar experience when changing the price of an existing item to then adjust the same for the cash discount rate.
We are currently reviewing that request and will post a status here shortly. In the meantime you may wish to review our help content on managing pricing for cash discount rate. Our cash discount merchants should be familiar with this content so they can be in full control of managing their pricing for existing items.
https://www.clover.com/en-US/help/cash-discount-price-adjustment
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Service Charge Field Blank On Transactions Report
Client uses the Transactions report to reconcile Service Charges by card type which the Orders App does not have a drop-down for. Transactions Report is line by line transaction information and the field (service charge) is empty when the report is exported. If the column is there the data should populate to the field for a single place to pull reporting for line by line transactions. This would provide merchants one place to pull transaction information instead of looking in multiple applications. Thank you...
1 voteThank you for submitting your Idea to UserVoice.
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Notes on payment receipt that is sent to customer after a successful Invoice payment .
Please place invoice notes on the payment receipt that is sent to customer after a successful Invoice payment .
1 voteThank you for submitting your Idea to UserVoice.
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