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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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378 results found

  1. Banks are notifying use they will no longer be carrying pennies. We need to have the POS round the total to the nearest nickel for cash transactions.

    58 votes

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    Started  ·  2 comments  ·  Other  ·  Admin →
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  2. When a merchant sends out an invoice and someone either walks in and pays by card in person or provides a check/cash, there is not a way to indicate the invoice was paid by another means. The only option in Clover is to Void the invoice, which messes up the record keeping for the business.

    10 votes

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  3. Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  5. In order for Clover to work in grocery or C Store, we must have the ability to separate EBT eligible items in Clover and automatically remove taxes on those EBT items when someone is paying with EBT. Then, they should have the option to pay for the rest of the non ebt items with another form of payment. Otherwise it is a manual process of creating two orders.

    7 votes

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    0 comments  ·  Taxes  ·  Admin →
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  6. For the Healthcare service plan, there should be a customizable option under Ecommerce to add patient specific data elements. (Patient ID, Acct #, ect. )

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. It would be great to see what payments happened offline through the web portal. It would be immensely helpful when companies with multiple locations receive notice of offline payments having been made.

    This way we can verify that everything held was processed correctly and reflecting in our totals without having to go to each site and view the transactions ourselves manually.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. We have a few "in house" accounts with a custom tender that are used for the accountant to send monthly bills out. but the people like to tip and they like to put the tip on their accounts. we would really like to give them this ability and put up a tip screen that would let them tip the server and then those tips be posted in the server's tips for the end of the night.

    2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  9. There needs to be an option to stop the native Clover cash discount when a promo is being run. For example 2 gatorades are $5.50. This should be the cost no matter if the customer is using a card or cash. It is a set promo not dependent on tender type. There is no way to remove the cash discount from an item based on quantities purchased. If a customer is purchasing a single gatorade all cash or card prices should be normal, but if the customer is purchasing 2 gatorades there is a set price. I have tried all…

    2 votes

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    0 comments  ·  Discounts  ·  Admin →
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  10. I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. If 2 guests get different discounts, there should be a way to split it or customize it for 2 guests.

    2 votes

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    0 comments  ·  Discounts  ·  Admin →
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  12. Ability to select more than one customer card at a time

    2 votes

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  13. Merchants would like the ability to perform manual closeout from the Clover Go application

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Currently if a line item is associated with the order, merchants are not allowed to process partial refunds via the web dashboard unless an item is selected. Please add the same functionality available within the refund application at the device level which allows merchants to key specific amounts for refunds.

    2 votes

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  15. It would be great if clover kiosk can work with cash discount pricing to offer another angle to help sell it

    3 votes

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    0 comments  ·  Discounts  ·  Admin →
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  16. Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.

    14 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  17. Currently, customers sign up for rewards at the POS and then the merchant has to go to the customer application after the purchase has occurred and the rewards account has been created to edit and add name/birthday/ect

    Alternatively, the customer can create their account in the Clover app and this information will populate automatically.

    Merchant's want to be able to actively edit rewards accounts in register at the time of creation so that they can have a seamless flow that does not require the customer to stay after their purchase to open the customer application and provide additional information.

    This…

    2 votes

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  18. A few of our nonprofit organization clients are currently accepting donations through Clover while also using another service, which allows donors to quickly make preset donation amounts using a card reader.
    They would like to explore whether Clover offers a similar solution so that all of their payment processing can remain under one platform, with Clover serving as their primary processor.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. We should be able to send invoices and payment requests via a payment link to anyone via text/sms.
    The only way to achieve this now is to email the invoice, which is not convenient.

    Any plans to add this text feature soon?

    Thank you!

    4 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  20. After speaking with Clover Tech Support, I was told that this fix will not be implemented until June 2026. Meanwhile Pennies were discounted in November of 2025. I have clover in 6 locations. I have been unable to get Pennies from any of our bank locations as of January 1. I cannot understand what would possibly take so long to do a simple programming fix. If cash total ends in 1 or 2, change to 0. If total ends in 3 or 4. Change to 5. Please tell me that Clover has a programmer who can get this done before…

    6 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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