402 results found
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Add Back Tip Category in Dashboard Sales Transactions
Please add back the option to see the tips alongside payments in the Sales activity > Transactions page. We have multiple employees who we have to track their individual tips for payout and taxes, and clumping the day's tips makes it very hard to tell who has what.
8 votes -
TIPS ALERTS AND NOTIFICATION
Hi Team,
My idea is to create an alert or Alarm system for tips adjustment where our merchants can get disclaimer or alert on system for entering tips before batches closes out {Automatic closeout} For {manual closeout} they will get an alert before the Day finishes{Before Midnight 12 AM As new day starts Merchant will not be able to enter tips in previous day batch.
Benefits of this alert
Our Merchant can enter tips before day finishes and before batches closes out
It will even reduce the Tips adjustments for closed batch and it will even help to reduce the…5 votes -
Create an option to allow staff to select offered tip amounts based off of 1. Total bill or 2. Current transation
Hello, a lot of my staff are being stiffed due to the current set up of the tip options in Clover. The tip is only charging tip amount based off of the transaction rather than the whole bill.
Ex. $100 Bill: Customer pays $90 Cash, $10 card. Recommended gratuity amount will be based on the $10 amount ONLY resulting in a $2 tip for a $100 bill.6 votes -
Clover ACH Direct vs. Telecheck
With Telecheck converting to Clover ACH, the fee jump is too high. Currently, Telecheck is $ **** /transaction. This transition to **** % and $ **** is not fair to the merchant. Please reconsider.
2 votes -
Refund receipts from dashboard virtual terminal
Receipts for refunds posted on the dashboard virtual terminal should be emailed to customers. Currently no receipt is emailed. Crazy.
3 votesThank you for submitting your Idea to UserVoice.
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Discount tied to customer name
There should be an option so that discounts can be automatically applied when the customer name is added. We have many reoccurring customers that always get a certain discount amount. As it stands, you have to add the customer name, then you have to apply the discount. It would be nice to only have to add the customer name and the discount is automatically applied to the order.
2 votesThank you for submitting your Idea to UserVoice.
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Split payments on Clover Go
Support split payments on Clover Go. I see there is also a feature in the works to allow Gift Cards on Clover Go, and this will be critical to ship with that since Gift Cards often do not cover the whole transaction balance.
2 votesThank you for submitting your Idea to UserVoice.
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Add Venmo/Paypal option on Invoices/Links
Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.
8 votesThank you for submitting your Idea to UserVoice.
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Deposits on Total for Catering
Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.
5 votesThank you for submitting your Idea to UserVoice.
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Dashboard Sales Activity needs to have Transaction ID added back
The Transaction Report on the Dashboard does not have an option to show the Transaction ID. This is needed information so that Merchants can tell at a glance when a transaction is missing and will be able to determine from where. Exporting only works if the end user has Excel, otherwise is a block of information in the .csv file that is unreadable when searching to be sure all transactions are accounted for. Please either add the Transaction ID back to the report or provide a way to display this as an optional column.
2 votes -
UI for Reporting Needs Improvement
ello, you all just did a update . Now when we try to pull the reports from the previous day it is all over. the 3% is added to the total. you have to search for the 3% total. Then you cant even print the report land scape or portrait it does come into the printable page. So i have to screen print the 3% and total. Do not like the update. Would like to go back to old Version.
Thank you
Huntley Ford/old orchard Nissan2 votes -
Partial Refunds Webdashboard
Currently if a line item is associated with the order, merchants are not allowed to process partial refunds via the web dashboard unless an item is selected. Please add the same functionality available within the refund application at the device level which allows merchants to key specific amounts for refunds.
3 votes -
Add Wallet Pass for Apple Pay and Google Pay Wallets
Need to have capability for Wallet Pass to Initiate Rewards and Redeem Rewards directly from Clover POS Rewards Program. Business can be added to Apple and Google Wallets so clientele who use those wallets can see the business and handle Rewards through this capability.
2 votesThank you for submitting your Idea to UserVoice.
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Online Order Tips - Change Default
Allow online order tips to default to chosen employee. As of 7/28/26, it defaults to the owner with no way to change this. This messes up payroll and shows income being attributed to the owner in an incorrect way.
2 votesThank you for submitting your Idea to UserVoice.
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Allow tipping on gift card payments
Currently, customers are not able to add a tip when paying with a gift card. This creates friction at checkout, especially for service-based businesses such as restaurants, cafés, and salons where tipping is expected.
Other POS systems allow customers to add a tip using the remaining gift card balance when sufficient funds are available.
We would like Clover to support tipping on gift cards, with the tip deducted from the card balance just like a regular payment.
Benefits:
• Better customer experience
• Increased employee tips
• Faster checkout process
• More competitive feature vs other POS systemsThis feature…
7 votes -
Online Ordering Receipt Protection against chargebacks
Hi-
For online ordering, customers usually handkey the cc information and billing zip code. However, the proof of zip code verification is not printed on the clover payment receipt. Merchants need this proof to provide to chargeback department. Please add this on the receipt and any other proof to help merchants win chargebacks specifically for clover online ordering.
Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Select what email receives payment link notifications
Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.
18 votes -
Manual Closeout in Canada
Need to be able to do a manual closeout in Canada, its crucial to for this to align with our computer program's Days end.
1 voteDue to the way in which the Canadian acquiring system functions, this is not possible.
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kiosk and cash discount
It would be great if clover kiosk can work with cash discount pricing to offer another angle to help sell it
4 votesThank you for submitting your Idea to UserVoice.
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Show fees separately on receipt
Allow the tip and additional fees to come up separately on the receipt for example debit fee and delivery fee.
1 voteThank you for submitting your Idea to UserVoice.
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