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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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318 results found

  1. Banks are notifying use they will no longer be carrying pennies. We need to have the POS round the total to the nearest nickel for cash transactions.

    50 votes

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    Planned  ·  1 comment  ·  Other  ·  Admin →
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  2. Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  3. After speaking with Clover Tech Support, I was told that this fix will not be implemented until June 2026. Meanwhile Pennies were discounted in November of 2025. I have clover in 6 locations. I have been unable to get Pennies from any of our bank locations as of January 1. I cannot understand what would possibly take so long to do a simple programming fix. If cash total ends in 1 or 2, change to 0. If total ends in 3 or 4. Change to 5. Please tell me that Clover has a programmer who can get this done before…

    6 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  4. Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.

    12 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. If a gift card for a merchant is purchased online, the Clover reporting labels the status as Complementary. This is confusing to the merchant because it seems the card was provided for free/complementary instead of being paid for. It would be helpful to show the status as PAID and even reflect it was sold online so that it's not tied to an employee name/ID since they were not responsible for the sale.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  6. When a merchant sends out an invoice and someone either walks in and pays by card in person or provides a check/cash, there is not a way to indicate the invoice was paid by another means. The only option in Clover is to Void the invoice, which messes up the record keeping for the business.

    3 votes

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  7. In order for Clover to work in grocery or C Store, we must have the ability to separate EBT eligible items in Clover and automatically remove taxes on those EBT items when someone is paying with EBT. Then, they should have the option to pay for the rest of the non ebt items with another form of payment. Otherwise it is a manual process of creating two orders.

    4 votes

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    0 comments  ·  Taxes  ·  Admin →
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  8. Merchant would like to limit who has access to do cash transactions in the employees app so not every employee can use cash drawer. The only option now is to limit the register or dining app which makes it so employees cannot do any transactions. But merchant wants the option to limit cash transactions so if the cash drawer is being used, it would have the option to require a manager passcode.

    5 votes

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    Not at this time  ·  3 comments  ·  Other  ·  Admin →
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  9. Please have an itemized invoice feature available where merchants can select items from their inventory and list it out on their invoice. Currently, they need to manually type out the list of items they are selling in the Notes section.

    5 votes

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    Started  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  10. My customer would like the ability to customize the payment page for each payment link they have created. They are looking to accept donations, but also sell tickets through the Clover Payment Links, and wanted to have different Custom Fields and/or footer text on each of the payment pages.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. We’d love to see a Clover Managed surcharge solution, where the Merchant only see’s the original charge and Clover manages paying out all of the fees with the 3%. With this the merchant would not see the withdrawal at the end of the month for all of the fees.

    3 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  12. Ability in settings to round up or down to the nearest $.05 due to the penny being phased out.

    4 votes

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  13. Please allow for Merchants to send Recurring Payment links to their customers and their customers enter all their own card information. I'm running into this Clover limitation as I work to win business from competitors. With Clover if the Merchant has 100 recurring paying clients our Merchant has to get the card info and enter it manually for all 100 clients. With competitors, Merchants simply setup the recurring payment and send a link and the customer enters their card information.

    4 votes

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  14. We need the ability to create discount codes to adjust the total amount due after taxes are applied due to the fact that pennies are going away early in 2026. We would like to limit the discount codes to only cash tender type.

    We would like to add 4 discount codes after tax (for $0.01, $0.02, $0.03, and $0.04) to officially reduce the total down to something divisible by $0.05 for cash tenders, as the banks are already limiting and/or refusing to provide pennies.

    5 votes

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  15. More option in french, a lot of plan are not available in french

    2 votes

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  16. Please consider adding a feature that allows merchants to request “card on file” authorization directly from customers. For example:

    When we send a payment request or invoice, customers could have the option to check a box to securely save their card for future payments.

    Alternatively, add a dedicated “request card on file” link or button we can send via email/SMS, so customers can enter their card details securely without us having to collect them by phone.

    This would make it far more convenient for both merchants and customers, and streamline recurring or variable billing.

    6 votes

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  17. Current Problem:    Hello, The 4% increase will only apply to items in inventory and those items would have needed to have been added before Cash Discount increase was enabled.

    Need: Hello I would like to see the items run as a sale that may not be in the inventory but paid by credit card increased by 4%

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. There is currently no way to change the screen in the Clover POS that says
    "Tip" to "Donation" on customer receipts. Although my business is a business, we partner with a 501(c)(3) entity and give them 100% of our "tips" because they are not tips, they are donations. When we show the customer the screen, we tell them we do not take tips but ask if they would like to add a donation to the charity that my business partners with. Since Clover won't let me change the term "tips" to "donations," that has significant tax implications that adversely affect…

    2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  19. Being able to click in to a closeout and see what transactions took place on that given day in the closeout app/dashboard. Today we go into transactions separately but would be ideal if the closeout could break out the exact transactions that make up the total.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Add permissions to gratuity. Employees have ability to add/ remove gratuity. There is no permission at the moment to request a manager code when adding/ removing gratuity.

    3 votes

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    0 comments  ·  Tipping  ·  Admin →
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