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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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387 results found

  1. Please add back the option to see the tips alongside payments in the Sales activity > Transactions page. We have multiple employees who we have to track their individual tips for payout and taxes, and clumping the day's tips makes it very hard to tell who has what.

    5 votes

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    Under Review  ·  2 comments  ·  Tipping  ·  Admin →
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  2. When a merchant sends out an invoice and someone either walks in and pays by card in person or provides a check/cash, there is not a way to indicate the invoice was paid by another means. The only option in Clover is to Void the invoice, which messes up the record keeping for the business.

    10 votes

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  3. Support split payments on Clover Go. I see there is also a feature in the works to allow Gift Cards on Clover Go, and this will be critical to ship with that since Gift Cards often do not cover the whole transaction balance.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  4. Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Need to have capability for Wallet Pass to Initiate Rewards and Redeem Rewards directly from Clover POS Rewards Program. Business can be added to Apple and Google Wallets so clientele who use those wallets can see the business and handle Rewards through this capability.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Allow online order tips to default to chosen employee. As of 7/28/26, it defaults to the owner with no way to change this. This messes up payroll and shows income being attributed to the owner in an incorrect way.

    2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  7. Receipts for refunds posted on the dashboard virtual terminal should be emailed to customers. Currently no receipt is emailed. Crazy.

    2 votes

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  8. In order for Clover to work in grocery or C Store, we must have the ability to separate EBT eligible items in Clover and automatically remove taxes on those EBT items when someone is paying with EBT. Then, they should have the option to pay for the rest of the non ebt items with another form of payment. Otherwise it is a manual process of creating two orders.

    8 votes

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    0 comments  ·  Taxes  ·  Admin →
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  9. Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  10. It would be great if clover kiosk can work with cash discount pricing to offer another angle to help sell it

    4 votes

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    0 comments  ·  Discounts  ·  Admin →
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  11. We should be able to send invoices and payment requests via a payment link to anyone via text/sms.
    The only way to achieve this now is to email the invoice, which is not convenient.

    Any plans to add this text feature soon?

    Thank you!

    5 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  12. Currently, customers are not able to add a tip when paying with a gift card. This creates friction at checkout, especially for service-based businesses such as restaurants, cafés, and salons where tipping is expected.

    Other POS systems allow customers to add a tip using the remaining gift card balance when sufficient funds are available.

    We would like Clover to support tipping on gift cards, with the tip deducted from the card balance just like a regular payment.

    Benefits:
    • Better customer experience
    • Increased employee tips
    • Faster checkout process
    • More competitive feature vs other POS systems

    This feature…

    6 votes

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    0 comments  ·  Tipping  ·  Admin →
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  13. For the Healthcare service plan, there should be a customizable option under Ecommerce to add patient specific data elements. (Patient ID, Acct #, ect. )

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. It would be great to see what payments happened offline through the web portal. It would be immensely helpful when companies with multiple locations receive notice of offline payments having been made.

    This way we can verify that everything held was processed correctly and reflecting in our totals without having to go to each site and view the transactions ourselves manually.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. allow taxes to be assigned based on order type. Example all to go orders are not taxed, all dine in orders are taxed

    2 votes

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    1 comment  ·  Taxes  ·  Admin →
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  16. We have a few "in house" accounts with a custom tender that are used for the accountant to send monthly bills out. but the people like to tip and they like to put the tip on their accounts. we would really like to give them this ability and put up a tip screen that would let them tip the server and then those tips be posted in the server's tips for the end of the night.

    2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  17. There needs to be an option to stop the native Clover cash discount when a promo is being run. For example 2 gatorades are $5.50. This should be the cost no matter if the customer is using a card or cash. It is a set promo not dependent on tender type. There is no way to remove the cash discount from an item based on quantities purchased. If a customer is purchasing a single gatorade all cash or card prices should be normal, but if the customer is purchasing 2 gatorades there is a set price. I have tried all…

    2 votes

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    0 comments  ·  Discounts  ·  Admin →
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  18. I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Clover appears to not have a way to track a "server bank" where servers are holding their cash the entire shift. The "shifts" app has been sunset. Does Clover plan to have a way to track this or is the best solution for a merchant to Pay for the Homebase tip module? Server Bank is critical for many restaurants

    4 votes

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    0 comments  ·  Tipping  ·  Admin →
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  20. Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.

    15 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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