125 results found
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Note For Item or Service Field
Currently when a merchant inputs data into the "Note for item or service" field, this data passes to the cardholder. However, the data does NOT flow through to the merchant's reporting. I have a client who inputs the date of the event for their catering invoices in this field. When they go back later to tie the transaction to an event, they are unable to do so because the Note field in blank in the reporting.
2 votesThank you for submitting your Idea to UserVoice.
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URGENT! Add the ability to "adjust" tips after cash transactions!
It is extremely urgent that when we have a cash sale there is the ability to add tips. System is set to have CC users tip on the screen, but when customers pay with cash there is no way to go back and add the tips so the accounting is correct.
I run a high end salon which sells human hair toppers. Our average ticket is $1,000 and people tip on this! Our stylist cuts and styles the topper before the client walks out the door. When a client pays with a credit card, they have the option to tip…
1 voteThank you for submitting your Idea to UserVoice.
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Prompt for Invoice Number for Telecheck Payments
Please allow there to be a prompt for Invoice Number when processing Telecheck Payments
1 voteThank you for submitting your Idea to UserVoice.
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Add contactless capability to the Solo!!
Add Contactless capability to the Solo
1 voteThank you for submitting your Idea to UserVoice.
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Customer Tagging
Recurring Payments should allow for customer tagging with a user defined identifier that would display both on the invoice ledger and transaction ledger. In addition it should be a sortable column. Also the Customer Name should also be a sortable column.
1 voteThank you for submitting your Idea to UserVoice.
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Invest in the customer rep agents
As a business owner transitioning from Payeezy to Clover, I would like to say that the Clover customer service is non existant.
I would propose investing in the people handling the customers. All my encounters with the agents were terrible, they have no knowledge of the products or/and how the system works.
We take recurring payments, and nobody could explain how the system works or why it does not do what their own instructions advise you to do.
There was no training nor welcoming instructions on how this platform performs. So far, it is net inferior to what Payeezy used…1 voteAngela
Thank you for your feedback. I have shared your frustration with the Support Leadership team.
Is there any support you are currently in need of, as I can have a level 2 agent reach out to you directly?
Thank you
Clover Communications
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Recurring Payments
We need our manager to be able to access and edit the recurring payments.
Could you please setup a separate permission for us to add it?
1 voteThank you for submitting your Idea to UserVoice.
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need to see declined payment attempts with decline reason to report to customer
need to see declined payment attempts with the decline reason to report to customer so they can correct and try again
1 voteThank you for submitting your Idea to UserVoice.
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INVOICES! Needs revamped to work with boutiques and retailers!!!
INVOICING IS LACKING and not professional for the customer. It’s absolutely not user friendly or fair to boutiques or retailers selling multiple items and charging shipping unless I am missing something. PLEASE look at PayPal’s invoicing for reference. My biggest questions are….Why does Clover only allow one total for invoicing? Why does Clover not have a SHIPPING option?⬇️
You can only put a total on the invoice. If I am selling multiple items to a customer. For instance, a shirt, jeans and a piece of jewelry. You need to have a option to add each individual item to the invoice…
1 voteThank you for submitting your Idea to UserVoice.
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Printing a list of customers in a recurring plan
In PayEezy we could print a list of customers in each recurring plan. Is there a funtion to print these lists?
1 voteThank you for submitting your Idea to UserVoice.
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Bulk Changes
We were converted from PayEezy. There were a lot of functions in the recurring payments like bulk changes to set a new amount to the entire plans customers and sorting the columns, by name, Exp Date, Next run date, etc. Some of our recurring payment plans have over 400 customers. We can't be expected to enter a change into each account as we have over 1300 transactions entered in our system.
1 voteThank you for submitting your Idea to UserVoice.
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On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be p
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be processed using the Phone Sale App?
1 voteThank you for submitting your Idea to UserVoice.
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virtual terminal
Client asked that the the cursor move to the end of the 0.00 in the amount fields when the tab button is used. currently the 0.00 is totally highlighted and it does not allow an amount entry. until the mouse is used to click to put the cursor at the end.
1 voteThank you for submitting your Idea to UserVoice.
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virtual terminal
Client ask that the virtual terminal screen be condensed so that they do not have to scroll down to complete entering the transaction information.
1 voteThank you for submitting your Idea to UserVoice.
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CareCredit
Reimplement CareCredit for Healthcare Businesses
1 voteThank you for submitting your Idea to UserVoice.
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Hosted Payment Page customization
The Hosted Payment Page within Clover needs to have the option for a business to put exactly what the client is paying for on the HPP. For example, line items for options like invoice #, customer #, etc. These should be customizable & potentially made to be either optional or mandatory. Other Hosted payment page options have this.
1 voteThank you for submitting your Idea to UserVoice.
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I would like the qr codes on the payment receipt to accept both android and iphone users.
I would like to be able to accept payments from both iphone and android when using QR codes. It is very odd to have to inform the customers that if they want to use this convenient feature it is limited to only one type of smartphone. We are in a Lake Tahoe and we see a ton of tourists. Having to explain this is very redundant and sometimes very challenging when not everyone speaks English. Please update!! Thank you
1 voteThank you for submitting your Idea to UserVoice.
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Allow itemized invoicing for each line item and line for shipping charges
Link to store inventory entered in Clover and allow for custom items line by line with option to add sales tax to each.
Also include an option to add shipping line
Allow to link with DAVO like the rest of Clover sales.158 votes -
sale tax inclusion for payment plan
One reason to use the Clover more often would be to have a way to add the sale tax for the city in which the devices are being used without having to upgrade to a more expensive subscription. A threshold should be created to allow this feature for new and small businesses. A good example would be making more than 10,000 a month, taking you out of the free sales tax. However, many people who start new businesses don't have the income to upgrade to a more expensive subscription.
1 voteThank you for submitting your Idea to UserVoice.
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refund debit cards
Kevin, you say that FIserv will give approval to refund to a debit card, but I have searched site and called and no one knows what you are talking about. If you won't refund to a debit like every other retailer in the world...please add cash as an option. I don't want to do a manual transaction because it does not put the item back in to inventory. PLEASE RUSH THIS.
1 voteThank you for submitting your Idea to UserVoice.
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