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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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144 results found

  1. Get rid of the Thanks for Visiting Screen, after a transaction is approved. Or at least make it customizable or optional.

    2 votes

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    Deferred  ·  0 comments  ·  Other  ·  Admin →
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  2. Would like for the tips to be added to whichever employee starts the order regardless of which employee closes it out. Recently I noticed some of my employees orders tips were going to a different employee when closed out.

    1 vote

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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  3. I hate that with Clover you can not update the recurring payments the day before the payment will be taken because it sends an invoice two days before the payment is due. It is not user friendly. I can not believe that there is not a way to print a report of failed recurring payments. I would take Payezz back in a second.

    3 votes

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  4. Currently, if merchants wish to have sales tax calculated automatically, they must upgrade to the Essentials plan even though many do not use any inventory. Several merchants are being upgraded from a Legacy plan that would offer this ability and they do not want the additional features of Inventory, even basic Inventory, so are asking to allow Taxes to be added to Payments plan, or else maybe create an in between service plan that just adds taxes without inventory.

    2 votes

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    Under Review  ·  0 comments  ·  Taxes  ·  Admin →
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  5. the recurring payment feature would be great except that the customer receipt gives them the option of removing their card information from their customer profile, thereby cancelling the whole process and making this a non-option for our equipment rental transactions.

    3 votes

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  6. A system that tallies or knows how much cash is in the register. We have a cash and card-based business and we need to keep track of what's going in and out of the register especially when we have staff on shift

    4 votes

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  7. Please allow a way to void all types of entries including check payments. A check transaction was entered with an incorrect amount and there is no way for me to void, cancel, or refund it. This has caused my financial reports to be incorrect and is a major, major flaw. We must have a way to correct things on the back end.

    4 votes

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    Under Review  ·  0 comments  ·  Voids  ·  Admin →
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  8. The Clover Disputes page should offer merchants the ability to not pursue an arbitration filing in the event their chargeback dispute is rejected. Fiserv's existing Dispute Manager tool offers this, but Clover does not. Losing arbitration comes with fees of up to $500, and it is unfair to force every dispute to carry that risk when the means to avoid this risk already exist.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  9. Allow Tap to Pay option in Clover Go to be enabled by the employees and not just the account owner. Clover account owners may not always use an iPhone and to restrict enabling this option to just the owner can restrict employees from using the Tap to Pay feature.

    2 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  10. In PayEezy we could print a list of customers in each recurring plan. Is there a funtion to print these lists?

    3 votes

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  11. There is a new update that autoprints when a transaction is declined. In the past in our busy environment we would leave the client with the processor to pay while helping other customers (high volume bar) and we could see that the transaction went thru from across the bar and acknowledge payment. It now prints even when the transaction is declined. Has caused us much grief and lost payments. It should be an option to turn this off especially because it was not a feature before.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  12. There should be an option to change the length of time for a transaction to timeout. Hoping this is already in the works.

    1 vote

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  13. Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm

    2 votes

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  14. Allow me to customize card reader time out, current timeout period is too short for me.

    1 vote

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  15. I would like to be able to accept payments from both iphone and android when using QR codes. It is very odd to have to inform the customers that if they want to use this convenient feature it is limited to only one type of smartphone. We are in a Lake Tahoe and we see a ton of tourists. Having to explain this is very redundant and sometimes very challenging when not everyone speaks English. Please update!! Thank you

    3 votes

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  16. For Recurring billing can it be added to have the ability to clear overdue invoices

    2 votes

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    Planned  ·  0 comments  ·  Admin →
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  17. Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.

    2 votes

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  18. Need store credit option for item returns that do not qualify for a refund.

    3 votes

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  19. My staff and customers are very upset there is not an option to select a tip after the payment option. I have called support and researched it and from your website there seems to be a way to code into the "tipmode" for ONSCREENAFTER_PAYMENT but no one has been able to tell me how to do it. I think it needs to be done on the backend from the dev team. Is there anyway we can make this a possibility? Thank you.

    3 votes

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    Not at this time  ·  0 comments  ·  Tipping  ·  Admin →
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  20. Add Contactless capability to the Solo

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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