255 results found
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RECURRING PAYMENT PROCESS
My business model is mostly recurring membership-based. Clover does not give me the option to send a link to collect my clients' card information to create a recurring membership. If I want to create a recurring payment process, I would have to be face-to-face with my client to collect their card information. Why can't I send them a link so they can enter their card information and allow me to create their recurring membership? In 2025, this is the opposite of efficiency, and if I can't have that, then it is a deal-breaker.
1 voteThank you for submitting your Idea to UserVoice.
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Tap Use on CloverGo app for Android
For mobile jobs it would be very useful for the CloverGo app to be able to accept Tap card payments on the Android app. Currently it only works for the Apple app. There are many more Android users than Apple. No customer will ever want to manually enter their credit card information into my Android. Please further develop the Android Clover Go app.
5 votesThank you for submitting your Idea to UserVoice.
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When tax is removed from an order, please keep the tax $0 on the printed receipt
When we remove the tax from an order, it removes the tax on the receipt entirely rather than showing that $0 was collected from tax. Please include tax on the printed receipt as $0 when tax is removed from an order
1 voteThank you for submitting your Idea to UserVoice.
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Enable itemized line item export from the Orders report in the Sales Activity section
Currently, exporting the Orders report from the Sales Activity section only provides sales transaction-level data, without itemized line items. While the Item Sales report exists, it does not offer the level of detail some merchants require. This is especially true for non-profits that use variable-priced items and need to track each individual donation tied to a specific order. Including full line-item detail in the export would provide better visibility for reconciliation, donor tracking, and reporting.
5 votes -
happy hour
Add app happy hour to all plans
1 vote -
Transfer Tips to Other Employees
We would like the ability to transfer tips between employees. Each day a server generates tips. This amount is easily located on a report which the server pulls from the Clover POS system at the end of their shift. The server then tips the cook and our bus person with cash. It hardly seems fair that the server pay taxes on the full amount of their tips when they are giving cash to other employees. I would like the server to be able to transfer some of those tips to another employee - on paper, through the system for reporting…
1 vote -
Assign Cash Drawer to Specific User
For accountability purposes, all other POS systems allow you to assign the cash drawer to yourself when you start your shift so that it will only open for your login. Others can still use the terminal for transactions, but if they hit cash as a payment method the drawer will not open for them, ensuring no one else has access to your assign cash bank. At the end of your shift, you unassign the drawer from your login so whoever is coming on after you can put their bank in the drawer and do the same. This is a basic…
8 votes -
Customers listed Alphabetically
Please go back to listing Customers on the Station duo Alphabetically or atleast give options to do so. Also, go back to the previous version where you could see the amount of cash back to give to customers before printing a receipt or not. The new updated versions is not user friendly.
2 votesThank you for submitting your Idea to UserVoice.
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Ability to choose Recurring Clover Billing schedule
We are an iso and have many merchants using this system. When they are billed for Clover services, they get billed at random times ! Is there way to setup recurring billing to bill merchants either at the end of month or at the beginning of the month ? Having random billing creates discrepancies. Thank you !
1 voteThank you for submitting your Idea to UserVoice.
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Allow employees to create payment links
Recently there has been an update which took away employee access to be able to create a payment link and now only admins can create a payment link. This is very inconvenient as a lot of offices want several employees to be able to create and send a payment link to a patient/costumer and it is not reasonable to make every employee an admin on the software. Please bring back the ability for employee roles to be able to create a payment link.
1 voteThank you for submitting your Idea to UserVoice.
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Email Refund Receipts from Dashboard
Are able to email transaction receipt from Dashboard but as we only use the dashboard, we are able to view but not able to email a refund receipt. Currently having to take a screen shot of viewed receipt and email to customer using company email--does not look very professional.
1 vote -
Partial Refunds for Cash Transactions
Please enable additional tender options for the Refund App. E.g. We need to provide partial refunds to cash transactions. The Orders/Transactions apps will only allow us to refund by item or in full. The Refund app enables partial refunds; however, only via card transactions.
1 vote -
QR Code / Taxes
When using a QR to pay, it would help to have sales tax to be collected and the option for customers to leave a tip.
When you receive a sale through email from a customer is shows the "sales tax $0.00 dollars collected every time, however there is no option to add this to the QR code settings. Misleading and disappointed.
1 voteThank you for submitting your Idea to UserVoice.
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Skip CVV
Please re-add the option to skip CVV for all the Clover devices. Merchant services can't provide the CVV or the billing address of the customers. And "we" the merchants don't have any contact information for must of the customers that we provide goods/services to, for its not apart of our operations to retrieve that information.
0 votesThank you for submitting your Idea to UserVoice.
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Gift Cards As An Option for Manual Refund
The client has requested gift cards as an option when performing manual refunds, current options offer check, cash, and card only.
1 voteThank you for submitting your Idea to UserVoice.
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Remove "None" Option for Tips
Ability to remove the "None" option for tips. Customer can select "custom" and type in $0.00. ****** POS doesn't even have "none" They make you type in $0 in custom. When customers see that as the first option, they automatically think it is okay to not tip.
1 voteThank you for submitting your Idea to UserVoice.
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Web Payments: Customer Number & Invoice Number Required
I have a merchant using Clover's Web Payment option, which currently provides an optional alphanumeric text box for customers to enter information during payment. Unfortunately, the response rate is low because customers aren't required to fill it out.
Is there a way to make this field mandatory so that customers must enter their Customer Number or Invoice Number? Additionally, are there plans to allow for more than one alphanumeric field?
It might be helpful to create a feature on the merchant's dashboard to toggle this field as "required."
7 votes -
payment reminder emails
Hello, I have a client who would prefer to not have upcoming reminder emails sent to them. They only want an email sent when the card has been charged. There is not a way to turn this off in your system. It would be nice to have that option for my client.
6 votes -
Add Tip Option on Online/Emailed Invoices
Please add the option for a tip in online/emailed invoices. Currently, a tip can only be added before an invoice is sent. The only way I would know that a catering client would like to add a tip is to ask them before I send an invoice. This feels awkward and unprofessional. Thank you for adding a tip option for customers to select/add their own tip amount online.
1 vote -
Sales Tax changes
I have two devices on my account. However, when I work a festival in another town, I'd like to keep my menu the same, but apply the correct sales tax for the location that I'm selling my products. Right now when I go off site to a different town, and I put in the new sales tax, but I have click on the Default Check box for it to apply to my device. The main problem, is that once I do this, it changes the taxes to my other devices so the sales tax is incorrect at my home location.…
2 votesThank you for submitting your Idea to UserVoice.
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