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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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405 results found

  1. We should give merchants the ability to let their customers OPT in to a recurring schedule!!!!

    1 vote

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  2. Clover appears to not have a way to track a "server bank" where servers are holding their cash the entire shift. The "shifts" app has been sunset. Does Clover plan to have a way to track this or is the best solution for a merchant to Pay for the Homebase tip module? Server Bank is critical for many restaurants

    4 votes

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    0 comments  ·  Tipping  ·  Admin →
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  3. Since Clover does not offer a built-in house accounts feature, the merchant must rely on third-party applications. House accounts allow customers to prepay funds and have purchases deducted from their balance each time they visit.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  4. If 2 guests get different discounts, there should be a way to split it or customize it for 2 guests.

    2 votes

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    0 comments  ·  Discounts  ·  Admin →
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  5. Ability to select more than one customer card at a time

    2 votes

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  6. I have found that when using the Clover Cash Discount App with the Clover Station Duo, you must first press “Charge” under Credit. This will cause the Customer-Facing Device to display the “How Would You Like To Pay?” screen.

    Once this screen appears, the Cash Price and Card Price boxes will then be displayed on the screen.

    Can you please set it up so that the screen automatically pops up on the customer-facing device once you reach the screen that displays the Card, Cash, and other tender options?

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  7. Please offer the option to exchange items of a different price within an order. The difference in cost can be refunded or paid for in a new transaction.

    1 vote

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  8. can it be possible to tie "remove taxes" to include a popup that is required to be filled out why taxes are being removed?

    Right now the Discount and Remove Taxes options are very close by. I think some employees will accidentally click "remove taxes" when trying to add a discount. This removes taxes but then they see that the discount isn't there they then go add the discount but do not add the tax back because they havent noticed that its being removed. To semi-solve this we have made it so that no one can remove taxes on an…

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  9. Merchants would like the ability to perform manual closeout from the Clover Go application

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. There is no way to directly print a customer invoice (save to pdf) after a sales payment has been processed. Please add it to the Sales activity /Transaction/Receipt section beside the options to Send Receipt and Duplicate.

    Send receipt is available to email or text, but it is not appropriate for my business because I want to email my invoice and credit card receipt together with a thank you and link to the purchased product.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. Function Allowing to Save (or Print) Receipts was Removed!

    Our business must be able to save payment receipts as files, but as of ~8/19/2026, this functionality was removed. Now the VT only allows viewing the receipts on a screen (or resending them).

    1 vote

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  12. As a small business, we have services that are tipped (Dog Grooming) and services that are not tipped (Dog Daycare / Dog Boarding) as well as taxable sales (Merchandise) that should not be tipped. The Clover system allows us to turn on / off globally. But that's not a good fit for our business. The dog groomer gets shorted on her work. But we don't want to turn tipping on when 90% of our business is not tipped.

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  13. FSRs have requested the ability to include tip suggestions on the printed bill as well, especially for cash paying customers

    6 votes

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     ·  0 comments  ·  Tipping  ·  Admin →
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  14. Owners frequently delegate this duty to managers who are added in Clover as an Admin or Manager and there should be a permission to allow access to disputes, chargebacks for these roles

    6 votes

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     ·  0 comments  ·  Other  ·  Admin →
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  15. In Salons each employee performs a different service, so tip splitting and Commission pay per service is very important to have.
    This will help finalizing the transaction in one payment instead of separate transaction just to payout the tip to the correct employee whom performed the service.

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  16. Currently, customers sign up for rewards at the POS and then the merchant has to go to the customer application after the purchase has occurred and the rewards account has been created to edit and add name/birthday/ect

    Alternatively, the customer can create their account in the Clover app and this information will populate automatically.

    Merchant's want to be able to actively edit rewards accounts in register at the time of creation so that they can have a seamless flow that does not require the customer to stay after their purchase to open the customer application and provide additional information.

    This…

    2 votes

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  17. A few of our nonprofit organization clients are currently accepting donations through Clover while also using another service, which allows donors to quickly make preset donation amounts using a card reader.
    They would like to explore whether Clover offers a similar solution so that all of their payment processing can remain under one platform, with Clover serving as their primary processor.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Why is there no tip option for a Call in payment over the phone when using debit, or credit card. This is so frustrating. I have customers that call in for orders and pay over phone and it wont let me add a tip amount when customers want to add one. Need help

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  19. There is currently no way to change the screen in the Clover POS that says
    "Tip" to "Donation" on customer receipts. Although my business is a business, we partner with a 501(c)(3) entity and give them 100% of our "tips" because they are not tips, they are donations. When we show the customer the screen, we tell them we do not take tips but ask if they would like to add a donation to the charity that my business partners with. Since Clover won't let me change the term "tips" to "donations," that has significant tax implications that adversely affect…

    5 votes

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    0 comments  ·  Tipping  ·  Admin →
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  20. It would be nice if there was a way of passing parameters in the payment link and having the customer see that information in the page that they are presented with. An example might be passing merchant-id, invoice and payment amount.
    for example; https://clover.ca/{merchant-id}/?i={invoice}&a={amount}
    and, of course any variables could be encrypted for security purposes - either individually or collectively

    2 votes

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    0 comments  ·  Other  ·  Admin →
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