122 results found
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Add a Tax Inclusive Option
You should have a tax-inclusive item where you can see the price of an item and it automatically subtracts the sales tax in reporting and reports the item revenue.
237 votes -
Allow itemized invoicing for each line item and line for shipping charges
Link to store inventory entered in Clover and allow for custom items line by line with option to add sales tax to each.
Also include an option to add shipping line
Allow to link with DAVO like the rest of Clover sales.158 votes -
recurring payment customer notification via SMS and Email option on the dashboard
via SMS and Email option on the dashboard when doing recurring payments.
80 votesHello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year.
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Exchanges with more flexibility
We use Clover for our retail business and would like more flexibility with exchanges. Many times, the exchange is not for an exact priced item. The work a round is time cumbersome - Issue an in-store credit, because sometimes the item can't be refunded. Create a new sale for the exchange for items and then pay via a split transaction of in-store credit and regular payment.
6 votes -
Add the option for the recipient of an invoice to add a tip!
I have a lot of clients in the service industry that use the Clover Invoice feature. However, one major frustration is that the recipients of these invoices cannot add a tip, and those in the service industry really rely on tips.
I see in another ticket titled "Include a "tip" section in an online invoice sent via virtual terminal/email," that somebody from Clover said "this feature is now live," but it doesn't seem to be.
Please add this option or please explain how to turn on this feature.
Thank you!
5 votes -
Allow more then one reminder to the client to pay their invoice.
Today you can only send one reminder to the client to pay their invoice. Most other providers allow you to send as many as needed to encourage payment.
Today you have to cancel an invoice after sending one reminder and create a new one. This is a waste of time.
5 votes -
Ability to send Invoices by text from Clover go and Dashboard
Merchant would like the option to send invoices by text, not just email.
4 votes -
tip online order
Being able to remove the tip options in online orders.
4 votes -
The virtual terminal
The Clover Virtual terminal should allow invoices to be closed out as paid in cash or check. When one of my businesses sends an invoice, they do not know what payment type the customer will want to use. I should not have to maintain two invoicing systems, and your invoicing system does not allow me to manage it properly.
4 votes -
Allow Multiple Email Addresses for Single Invoice from Clover Dashboard
REQUESTING MULTIPLE "TO" EMAIL ADDRESSES FOR SINGLE INVOICES: Merchant with new CLOVER ACCOUNT is requesting the ability to send invoices to multiple email addresses for one customer, such as TO the APPROVAL MANAGER and ACCOUNTS PAYABLE. Merchant stated he CAN enter more than one email in the CUSTOMER app on Clover, but he said it is a show stopper if we can't sent out two emails at once.
4 votes -
Failed Invoices
Recurring payment invoices showing a "Failed" status should allow for in the view invoice the resulting bank code as to why it failed i.e. credit card expired, insufficient funds, closed account, etc. This gives me more insight into my customer so I can make decision on how I plan to rectify the account.
4 votes -
Alphabetical Search
Please make the recurring payment page alphabetically by plan name! I'm not sure why it wouldn't have been built that way from the start.
4 votes -
DON'T allow system to approve a payment for a debit card transaction that does NOT have enough funds to COVER the COMPLETE amount of the sa
DO NOT alow system to APPROVE a debit card payment that does NOT have ALL the funds available to COVER the transaction... NEEDS to DECLINE ...
NOT doing so... Causes BUSY clerks to MISS ALL the funds were not accounted for in APPROVAL
AND - ALSO makes it so BANKS can use it as an excuse to collect an OVERDRAFT FEE from the Consumer
I have a busy gas station that ran a transaction for $81.12The clerk ran the card and the customer left
The Bookkeeper discovered a discrepancy that they were SHORT $79.42Was discovered the system approved…
3 votes -
Partial Refunds on Payment links and HCO
partial refunds within the Clover dashboard. As of the current system configuration, there are specific limitations related to partial refunds based on the transaction type:
- Virtual Terminal or Physical Clover Terminal Transactions:
o You can process partial refunds for transactions conducted through the virtual terminal or a physical Clover terminal.
o If a customer requests a partial refund for a charge made using either of these methods, you can initiate the refund directly from the Clover dashboard.
- Payment Links or HCO (Hosted Checkout) Transactions:
o Unfortunately, partial refunds are not supported for transactions completed via payment links or HCO.
o…
3 votes -
Payment Options on Clover Kiosk
Merchant would like to be able for customers to add discounts to their orders or promos from the Clover Kiosk Device. The merchant wanted to run discount for their soft open of new business and provide 20% discount to customer orders he can do it from the pos device but there's no option from the kiosk nor can they add promos.
3 votesHi, we are working on supporting discounts on the Kiosk through the happy hour app, which would unlock this use case. Thank you for your feedback!
Product at Clover
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Tip after payment
My staff and customers are very upset there is not an option to select a tip after the payment option. I have called support and researched it and from your website there seems to be a way to code into the "tipmode" for ONSCREENAFTER_PAYMENT but no one has been able to tell me how to do it. I think it needs to be done on the backend from the dev team. Is there anyway we can make this a possibility? Thank you.
3 votes -
Customers setting up recurring payments
I am able to send customers a link or a QR code to make a payment and/or donations but there is no options for them to set up a recurring payment and/or donation
As a admin I able to do so but I would it be efficient and easier if a customer was able to set up a recurring payment on their own, make edits and cancel recurring payments
2 votes -
invoice payment notifications
Currently the invoice payment notification only comes to the email owners account. It should be able to come to an email that the owner sets as the email. We have staff that sends out the invoices but the only way they know someone has paid is if the owner tells them they got the notification in their owners email box. This should be able to be set to go wherever the owner wants it, because this is inefficient for the owner otherwise.
2 votes -
Allow user to change customer facing text on hosted checkout screen. For example change "Your Order" to "Your Donation"
Allow user to change customer facing text on hosted checkout screen. For example change "Your Order" to "Your Donation"
Currently you can only change the header and footer info.2 votes -
Clover should give an option to change the long receipt barcode into fewer numbers.
Clover should give an option to change the long receipt barcode into fewer numbers. I have to note down the transaction ID or barcode for review purposes later on. Printing out is impossible. It is much better to key a few numbers then I can pull the previous transaction again whenever I need quickly.
2 votes
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