284 results found
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Remove Tax Line on receipts when tax option is not enabled on Virtual Terminal payments
Please remove the tax line from the receipt when taxes are not enabled. It is confusing to the customer when the receipt states 'Total Taxes $0.00' I am using the virtual terminal for processing over the phone credit card payments only and I just want to process the total of the invoice which is created in a different accounting system. The total I am processing includes GST but I do not wish to enable the tax feature in Clover. This feature should work similar to the tip feature which can be removed completely from the customer's emailed receipt.
2 votesThank you for submitting your Idea to UserVoice.
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Custom invoice number in Invoices
There needs to be a field for Invoice # in VT Invoices that translates to Transactions tab
2 votesThank you for submitting your Idea to UserVoice.
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Allow custom Payment IDs
Many merchants generate 3rd party invoices/ROs and use Clover to process the payments. Clover needs a function to add a custom Payment ID instead of automatically generating a random Payment ID so merchants can tie their Clover payment to their invoice, and this customer Payment ID needs to show up in the Transactions tab for easy tracking.
2 votesThank you for submitting your Idea to UserVoice.
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Disable virtual terminal
Merchants would like to extend the timeout on the dashboard, but we are told it is a limitation for security on the virtual terminal. Please make it possible to disable the virtual terminal and/or extend the timeout so we do not need to constantly log back in
2 votesThank you for submitting your Idea to UserVoice.
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Create Verification Code for Refunds
To make Refunds safe & Secure for the Owners :
If employee is making any refund to the Customer and owner is not available at the store, so at that moment owner should receive some kind of Verification Code on his Cell phone, where same code can be provided to employee to proceed with the Refund. Once the Refund is issued by the employee a notification should pop up on the owner's Cell phone with the Refund Amount issued & other transactional details.
In that case, owner will be fully aware of the refund amount issued on the machine without…
2 votesThank you for submitting your Idea to UserVoice.
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Notes on payment receipt that is sent to customer after a successful Invoice payment .
Please place invoice notes on the payment receipt that is sent to customer after a successful Invoice payment .
2 votesThank you for submitting your Idea to UserVoice.
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TEXT AN INVOICE
There should be an option to text an invoice (link) to our customers' numbers on file instead of only emailing an invoice. Many customers use multiple emails or no emails and only use their phone to connect to Apple Wallets and such.
2 votes -
Quantity in Payment links
I have a lot of client sthat use xxxx and are able to add a quantity to their QR Codes. So If the customer want s to buy multiple of the what is on QR code, When they scan it, they are able to put a quantity and it will calculate the total.
2 votesThank you for submitting your Idea to UserVoice.
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Multi Location Transaction Reporting
Need to see transaction detail reporting at multi location level. Sales Activity> transactions- and combine all types/ refunds voids. instead of going to all Loction an running daily
2 votes -
Dual Tips Options
Hello Team,
Please add a feature where the receipts can have tips and devices can have tips at the same time.
2 votesThank you for your feedback on this issue. We do plan to deliver such capabilities in q1'26.
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Invoice Attachments
We would like to include photos or documents that would be sent with an Invoice as an attachment on the email. There should be a section to upload an Attachment file from a link or to browse our computer for the wanted file(s).
I see this done frequently with Quickbooks and other processing companies.
2 votes -
Customizable Field for Hosted Payment Page
The Hosted Payment Page needs to give the merchant the ability to add one or more customizable fields for the customer to input information into. For example, we have merchants who need to collect invoice numbers to match payments to the correct sale.
2 votes -
Manual Card Entry
When press no for card present why does it ask for the Zip code first and not the card # but when you press yes for card present it ask for enter card. Need to have the same function as the other Clover by entering the card # first.
2 votes -
Customers listed Alphabetically
Please go back to listing Customers on the Station duo Alphabetically or atleast give options to do so. Also, go back to the previous version where you could see the amount of cash back to give to customers before printing a receipt or not. The new updated versions is not user friendly.
2 votesThank you for submitting your Idea to UserVoice.
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Sales Tax changes
I have two devices on my account. However, when I work a festival in another town, I'd like to keep my menu the same, but apply the correct sales tax for the location that I'm selling my products. Right now when I go off site to a different town, and I put in the new sales tax, but I have click on the Default Check box for it to apply to my device. The main problem, is that once I do this, it changes the taxes to my other devices so the sales tax is incorrect at my home location.…
2 votesThank you for submitting your Idea to UserVoice.
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Invoices
Delete Invoices
2 votesHello, thanks for your feedback. Can you share more details on your submission?
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Minimum Charge on Payment
Can you add an option to set a minimum amount that can be charged for a payment with credit or debit card. This is good to stop payments of under $1 if someone mistakenly forgets to add the .00.
2 votesThanks for reaching out. Minimum charge on payments is supported in Ecommerce and Card not present payments. We have taken this for further review in Card present payments.
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duplicate invoice
The invoice platform should allow to delete a duplicate invoices without sending notification to the customer. Currently the only way to remove a duplicate is by cancelling the invoice and the customer receives notification.
2 votesThank you for submitting your Idea to UserVoice.
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Add production item count to KDS
Can we add the ability to have production item count to the KDS
2 votesThank you for submitting your Idea to UserVoice.
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Recurring Payments through Hosted Payment Page (especially for non-profits)
The Hosted Payment Page should allow consumers to check a box or something like that to make the payment recurring. This will be especially useful for non-profits collecting donations. Many non-profit donation services offer this and if Clover could do it I can offer it as an alternative.
2 votes
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