248 results found
-
Rewards % off doesn't work
Your rewards program needs a LOT of work and a LOT MORE INSTRUCTIONS posted. I was able to get a $ off discount to work, but that is not optimal for my type of business. I would like to offer a 5% discount after $100 purchase, but that doesn't work at all. There are so many broken pieces to the rewards "program" I hardly know where to begin. The pop-up box after the customer checks in asks for the amount of today's purchase; when that is entered, it automatically awards them points before it is even paid for. That is…
2 votes -
Invoices
When searching for invoices, whether in the online dashboard or on the Clover Go app, the selected invoice only gives the sent/due dates, customer name/email, and the subtotal. We need to be able to search for and see what was invoiced. This reporting feature is woefully vague. The only way to see what was invoiced is once it has been paid for which does no good for invoices that are still pending.
2 votes -
Shared Tip between multiple servers
My restaurant has a banquet space that hosts large parties where multiple servers are assigned to one check. The charged tip, however, will be assigned to only one server. I need to have the ability to share that tip between multiple servers. The server who ends up with the entire tip has overstated tips for their shift and the other server(s) have no tip recorded for their shift. I would request a way to reassign a portion of a charged tip.
2 votes -
Taxes at Healthcare/ Payment plan
Enable taxes on Healthcare/ Payments plan
2 votes -
payment links
I am looking for the option to allow customer to pay with checking/savings account in addition to credit/debit card via a payment link.
2 votes -
Allow Cash as a tender type on Virtual Terminal
Merchant wants to be able to select cash as a tender type on Virtual Terminal. Currently VT only allows card or check which makes sending receipts to customers impossible when they pay cash.
2 votes -
interac surcharge
I recently changed from a 3rd party app in Clover to Clover's built-in surcharge functionality for interac and credit transactions. The credit portion works perfectly, the surcharge is always charged on credit transitions (tap or not). HOWEVER, your interac functionality is faulty! It will not charge the surcharge on tap transactions, it only charges on transactions where the customer inserts their card. This is a bug in my mind! Why would we not want surcharge applied to all interac transactions? The 3rd party app did so, so it's not a interac rule. It's clearly a bug in your software. Please…
2 votes -
QR codes to pay and add tip
Ability to have QR Code that a customer can pay and add tip. For example, a ice cream stand that doesn't want Clover devices but wants to be able to accept cc by the customer scanning qr code and an employee will tell them what is owed, the customer then pays with Apple Pay or Google and it prompts for payment with tip.
2 votes -
Ability to Manually Enter a Card On A Clover Compact, When doing an Authorization Only
Why doesn't a Clover Compact allow for manually keyed in transaction, when attempting an Authorization Only? This is supported on all other devices.
2 votes -
Customer should not have control to switch to EBT
Customer can easily click on more options and switch to EBT and pay with EBT even if they purchased items like liquor
2 votes -
Automatically Select Credit when Card is Inserted through the Payment Device
On the register app, the merchant needs to select tender, but some customers inserts their cards in the payment device such as mini on Clover Duo before the merchant makes the tender selection. Please program the device in a way that when the card is inserted, the tender type will be automatically credit card or the merchant can simply hit the confirm button to proceed with the credit card sale. Currently, when the card holder inserts their card before the tender type is selected, the merchant facing screen waits for the merchant to select the tender and the card holder…
2 votes -
QR Codes with specified numbers
It would be helpful when creating a QR code or Payment link if the customer can choose the number of items they are purchasing. For example, a non profit is selling tickets for thier Gala. The customer can purchase more than one ticket however there is no way today that they can select the number of tickets being purchased. Is that something that we can add?
2 votes -
Clover should give an option to change the long receipt barcode into fewer numbers.
Clover should give an option to change the long receipt barcode into fewer numbers. I have to note down the transaction ID or barcode for review purposes later on. Printing out is impossible. It is much better to key a few numbers then I can pull the previous transaction again whenever I need quickly.
2 votes -
processors receipts
There is a new update that autoprints when a transaction is declined. In the past in our busy environment we would leave the client with the processor to pay while helping other customers (high volume bar) and we could see that the transaction went thru from across the bar and acknowledge payment. It now prints even when the transaction is declined. Has caused us much grief and lost payments. It should be an option to turn this off especially because it was not a feature before.
2 votes -
Allow taxes to be auto-calculated on the Payments Service Plan without requiring an upgrade to Essentials
Currently, if merchants wish to have sales tax calculated automatically, they must upgrade to the Essentials plan even though many do not use any inventory. Several merchants are being upgraded from a Legacy plan that would offer this ability and they do not want the additional features of Inventory, even basic Inventory, so are asking to allow Taxes to be added to Payments plan, or else maybe create an in between service plan that just adds taxes without inventory.
2 votes -
pre authorization email or link to customers so we don't hear their card information
pre authorization needs a way to send a link to the customer so we do not have to have them speak their number over the phone. it's safer for the customer to not broadcast that information. it does it on invoice (with VERY little info) But then it's a final charged fees transaction and is not in the pre authorization phase. customers may not feel safe telling someone their card over the phone. and as a vendor i don't really want to hear, write down or have their full card information in my knowledge base for safety risk and identity…
2 votes -
Add TeleCheck Decline Reason Code
For clients using TeleCheck ICA on Clover, we need to provide a decline code for failed transactions. My client McCoy's used Payeezy for TeleCheck, and they were able to see the decline codes in Payeezy. Since they converted to Clover Gateway, they can no longer view these decline codes in the Dashboard. This is a critical loss of function they really need to manage their customer service experience.
2 votes -
Transaction number
Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.
2 votes -
issues with browser widgets, chrome, and accepting payments
Currently, using any browser other than Google Chrome to make a payment is intermittent (suddenly, this past week since the down time of last week 02/20/24) when clients make payments through the widget on my website that was developed via your site. This is an issue for those with Macs and others who for reasons of their own work, use other browsers. only 3 out of 20 times today was I able to go in and have the payment processed via firefox, for example. why not have your widget open in google chrome and close when done. Not everyone uses…
2 votes -
Add contactless capability to the Solo!!
Add Contactless capability to the Solo
2 votes
- Don't see your idea?